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Canopy by Hilton Cancun La Isla

4.5 star property
Luxury hotel with outdoor pool, connected to a shopping center, near La Isla Shopping Mall

Choose dates to view prices

In the heart of Cancun, Canopy by Hilton Cancun La Isla offers a luxurious escape with a rooftop terrace and poolside bar. Guests can unwind at the spa or explore nearby attractions like Tortuga Beach and Aquaworld. The hotel features two restaurants serving up breakfast to dinner options, as well as a coffee shop and library for relaxation.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Free use of bicycles
  • Self parking
  • Pool bar
  • Room service
  • Coffee shop/cafe

For families (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
The current price is $156
$209 total
includes taxes & fees
Apr 30 - May 1

Why we love this property

Blissful spa escape
Soothing massages and body treatments await in this hotel on the bay. Relax with waterfront views after an invigorating workout in the fitness room.
Luxury bay views
Marvel at panoramic bay views from the rooftop terrace of this luxury hotel. Art deco architecture and curated decor enhance the upscale experience.
Foodie paradise
Culinary explorers are spoiled for choice with 2 restaurants, a cafe, and 2 bars. The hotel rounds out the experience with a tasty buffet breakfast.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Junior Suite, 1 King Bed (Panoramic View)

Junior Suite, 1 King Bed (Panoramic View) | Living area | 50-inch flat-screen TV with cable channels, TV, pay movies

Junior Suite, 1 King Bed (Panoramic View)

  • Bay view
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Double Room, 1 King Bed (Sunset Bay View)

Minibar, in-room safe, individually decorated, individually furnished

Exclusive Double Room, 1 King Bed (Sunset Bay View)

8.8 out of 10
Excellent
(12 reviews)
  • Bay view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Nichupte Bay View)

Presidential Suite, 1 King Bed (Nichupte Bay View) | Minibar, in-room safe, individually decorated, individually furnished

Presidential Suite, 1 King Bed (Nichupte Bay View)

  • Bay view
  • 94 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Double Room, 2 Queen Beds (La Isla)

Minibar, in-room safe, individually decorated, individually furnished

Signature Double Room, 2 Queen Beds (La Isla)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room, 2 Queen Beds (Sunset Bay View)

Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room, 2 Queen Beds (Sunset Bay View)

9.2 out of 10
Wonderful
(5 reviews)
  • Bay view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room, 2 Queen Beds (Sunrise View)

Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room, 2 Queen Beds (Sunrise View)

9.4 out of 10
Exceptional
(18 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room, 1 King Bed (Sunrise View)

Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room, 1 King Bed (Sunrise View)

9.2 out of 10
Wonderful
(14 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Double Room, 1 King Bed (La Isla Room)

Minibar, in-room safe, individually decorated, individually furnished

Signature Double Room, 1 King Bed (La Isla Room)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Double Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Signature Double Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) | Minibar, in-room safe, individually decorated, individually furnished

Signature Double Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Sunrise View)

Minibar, in-room safe, individually decorated, individually furnished

Premium Room, 2 Queen Beds (Sunrise View)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds (Sunset View)

Minibar, in-room safe, individually decorated, individually furnished

Premium Room, 2 Queen Beds (Sunset View)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Sunset View)

Minibar, in-room safe, individually decorated, individually furnished

Premium Room, 1 King Bed (Sunset View)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Boulevard Kukulcan S N Km 12 5, Cancun, QROO, 77500

What's nearby

  • La Isla Shopping Mall - 1 min walk - 0.0 km
  • Cancun Interactive Aquarium - 2 min walk - 0.2 km
  • Isla Dorada - 3 min walk - 0.3 km
  • Hotel Zone Beaches - 10 min walk - 0.9 km
  • Marlin Beach - 10 min walk - 0.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive
  • Tulum Intl. Airport (TQO) - 149 min drive

Restaurants

  • ‪Park Royal Cancun - ‬5 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Andiamo - ‬5 min walk
  • ‪Hooters - ‬4 min walk
  • ‪Los Chachalacos - ‬5 min walk

About this property

Canopy by Hilton Cancun La Isla

Canopy by Hilton Cancun La Isla features a rooftop terrace and puts you just steps from La Isla Shopping Mall. You can indulge in deep-tissue massages or body treatments, and Azulinda Cafe & Bar, one of 2 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 174 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite valet parking
    • Onsite self parking (USD 8 per day)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children's menu

What to do

  • Beach nearby
  • Ecotours nearby

Working away

  • 24-hour business center
  • 3 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2020
  • Rooftop terrace
  • Library
  • Television in common areas
  • Communal living room
  • Fitness center
  • An outdoor pool
  • Shopping mall on site
  • Spa services
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Art Deco architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Low-height desk
  • Wheelchair-width doorways
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

Dining

Azulinda Cafe & Bar - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Wander Rooftop - This restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 31 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • There is a service fee of 10 percent

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per pet (may vary based on length of stay)

Parking

  • Self parking costs USD 8 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 11:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Canopy By Hilton Cancun Isla
Canopy by Hilton Cancun La Isla Hotel
Canopy by Hilton Cancun La Isla Cancun
Canopy by Hilton Cancun La Isla Hotel Cancun

Frequently asked questions

Does Canopy by Hilton Cancun La Isla offer free cancellation for a full refund?

Yes, Canopy by Hilton Cancun La Isla does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Canopy by Hilton Cancun La Isla?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 11:00 PM.

Are pets allowed at Canopy by Hilton Cancun La Isla?

Yes, dogs are welcome. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Canopy by Hilton Cancun La Isla?

Yes, there's free valet parking. Electric vehicle charging is available.

What are the check-in and check-out times at Canopy by Hilton Cancun La Isla?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

Is there an onsite casino at Canopy by Hilton Cancun La Isla?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (15-min drive) and Dubai Palace Casino (16-min drive) are both nearby.

What is there to do at Canopy by Hilton Cancun La Isla and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes casino gaming and ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a fitness center. Canopy by Hilton Cancun La Isla also has spa services.

Are there restaurants at or near Canopy by Hilton Cancun La Isla?

Yes, there are 2 onsite restaurants.

What's the area around Canopy by Hilton Cancun La Isla like?

Canopy by Hilton Cancun La Isla is located on the waterfront in Zona Hotelera, a short 2-minute walk from La Isla Shopping Mall and 5 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

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Reviews

Canopy by Hilton Cancun La Isla Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Amenities

9.2

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The rooftop pool was a highlight, offering a great view, being clean and well-maintained, and providing a lovely ambiance. (23 reviews)
  • Breakfast was a highlight with a great variety of food and excellent quality. (9 reviews)
  • Food and dining options at the property were consistently praised for being amazing, awesome, and great. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
View
Shopping malls
Beach
Location
Restaurant
Rooftop pool
Food
Shopping

Reviews

Verified

10/10 Exceptional

The hotel was beautiful and the service was excellent.
Katsumi, 2-night trip
Verified

10/10 Exceptional

Great stay
Chase, 1-night trip
Verified

10/10 Exceptional

Wonderful place to stay.
Ahmed, 2-night trip
Verified

10/10 Exceptional

Great rooms, super friendly staff and wonderful location
Ana, 2-night trip
Verified

10/10 Exceptional

Amazing hotel.
Zack, 1-night trip
Verified

8/10 Very good

The hotel is in good location, the room is clean and comfortable, the staff are very friendly and nice, the WiFi is high speed.but there is one thing isn't good,the smoke detector was suddenly made so loud after midnight to woke us up, the repairman helped us to resolve the problem,but we need to take a long time to asleep again.
Qing, 3-night trip
Verified

6/10 Good

Very expensive for vwry little better option to stay on beach side
Christopher, 2-night trip
Verified

10/10 Exceptional

Loved the rooftop pool and hot tub, disliked the loud club music at all hours of the day, and thoroughly enjoyed the the breakfast.
Andrea, 2-night trip
Verified

10/10 Exceptional

clean room
Haiqing, 1-night trip
Verified

10/10 Exceptional

Nice place and I’d definitely go back there.
Mario, 2-night trip
Verified

6/10 Good

Basic. needs modernisation
M Farooq, 7-night trip
Verified

10/10 Exceptional

Carlos is the first person who greeted us with a great smile, awesome attitude and proactive to help us.
Raymond, 1-night trip
Verified

10/10 Exceptional

I have to give a shout out to Carlos. He was absolutely wonderful and made sure that even though we were having a stressful time trying to find a place to stay while our flight was delayed he made sure that we had an enjoyable experience from beginning to end.
Melissa, 1-night trip
Verified

10/10 Exceptional

Convenient location to La Isla shopping center and the ferris wheel. Incredible views from the roof. Staff was super friendly & helpful. Baggage storage was very useful amenity.
Jolene, 1-night trip
Verified

8/10 Very good

Great location. Walking distance to shopping and dining options
Lisa Ruby, 1-night trip
Verified

8/10 Very good

Excellent hotel
Lesly, 4-night trip
Verified

10/10 Exceptional

Great!
Chase, 3-night trip
Verified

8/10 Very good

Enjoyed my stay!
Elden, 2-night trip
Verified

10/10 Exceptional

The room was very clean and service of the staff was exemplary. Jonathan brought our luggage up to our room and was so attentive throughout our stay here and even took it upon himself to make dinner reservations for us at the Macao Casino next door!
Lena, 2-night trip
Verified

10/10 Exceptional

r
hernando jo, 1-night trip
Verified

10/10 Exceptional

Excelente todo
Marco, 1-night trip
Verified

10/10 Exceptional

Great place stayed for one night have no complaints. Food was great, location was great.
Vanness, 1-night trip
Verified

10/10 Exceptional

excellent!
Simon, 1-night trip
Verified

10/10 Exceptional

great location and super friendly staff
Connie, 3-night trip
Verified

10/10 Exceptional

nice place to relax
Larry, 2-night trip