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Cancun Bay All Inclusive Hotel

Property class: 3.5
Beachfront property with pool bar, near Langosta Beach

Choose dates to view prices

Escape to Cancun Bay All Inclusive Hotel, where an all-inclusive experience and family-friendly vibes await. Unwind with a hot stone massage at the spa or lounge by one of two outdoor pools. Enjoy breakfast, lunch, and dinner at any of 5 on-site restaurants offering international cuisine.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 4 restaurants and 2 bars/lounges
  • 2 outdoor pools
  • Fitness center
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Children's pool
  • Hot tub
  • Pool bar
  • Swim-up bar

Feel at home (6)

  • Children's pool
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is $186
$230 total
includes taxes & fees
Apr 29 - Apr 30

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Double Room Superior with Sea View

Minibar, in-room safe, individually decorated, blackout drapes

Double Room Superior with Sea View

  • 20 sq m
  • Sleeps 4

View all photos for Standard Room

Standard Room | Minibar, in-room safe, individually decorated, blackout drapes

Standard Room

7.6 out of 10
Good
(75 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms | Minibar, in-room safe, individually decorated, blackout drapes

Junior Suite, 2 Bedrooms

7.6 out of 10
Good
(28 reviews)
  • 56 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Master Suite 3 Bedrooms

Master Suite 3 Bedrooms | Minibar, in-room safe, individually decorated, blackout drapes

Master Suite 3 Bedrooms

7.0 out of 10
Good
(13 reviews)
  • 96 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 Double Beds and 2 King Beds

View all photos for Superior Room, Ocean View

Minibar, in-room safe, individually decorated, blackout drapes

Superior Room, Ocean View

8.0 out of 10
Very good
(32 reviews)
  • Ocean view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Double Room Standard

Minibar, in-room safe, individually decorated, blackout drapes

Double Room Standard

  • 20 sq m
  • Sleeps 4

View all photos for Family Suite -5 guests- Junior

Minibar, in-room safe, individually decorated, blackout drapes

Family Suite -5 guests- Junior

  • 65 sq m
  • Sleeps 5

View all photos for Family Suite -8 guests- Master

Minibar, in-room safe, individually decorated, blackout drapes

Family Suite -8 guests- Master

  • 95 sq m
  • Sleeps 8

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The price is $149
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About the neighborhood

Map
Boulevard Kukulkan KM 3.5, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Nichupté Lagoon - 1 min walk - 0.1 km
  • Playa Tortugas - 3 min walk - 0.3 km
  • Las Perlas Beach - 9 min walk - 0.8 km
  • Langosta Beach - 3 min drive - 1.8 km
  • Puerto Cancun Marina Town Center - 5 min drive - 3.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Restaurant Dos Lunas - ‬12 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Los Chachalacos - ‬10 min walk
  • ‪The White Box Gastrobar - ‬15 min walk
  • ‪Bites Food Hall - ‬14 min walk

About this property

Cancun Bay All Inclusive Hotel

At Cancun Bay All Inclusive Hotel, you can spend time at the beach enjoying beach umbrellas, beach massages, and volleyball, plus you'll be within a 5-minute walk of Playa Tortugas. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages, facials, and aromatherapy. El Faisan, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, a poolside bar, and a fitness center. The helpful staff and beach location get great marks from fellow travelers.

All inclusive

All-inclusive room rates at Cancun Bay All Inclusive Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included
Room service during certain hours (limited menu)
In-room minibar (non-alcoholic beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Theme parties

At a glance

DONE

Hotel size

    • 132 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: noon
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 4 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Grocery/convenience store
  • Lifeguard on site

What to do

  • On the beach
  • Yoga classes
  • Beach volleyball
  • Shopping
  • Pool table
  • Table tennis
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Snorkeling nearby

Working away

  • Meeting rooms
  • Conference center (1970 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 5 buildings/towers
  • Built in 1978
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • 2 outdoor pools
  • Spa services
  • Hot tub
  • Massage/treatment rooms
  • Local artist showcase
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable tableware only
  • Banquet hall
  • Reception hall
  • Beaux Arts architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 29
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Smooth flooring in room

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

What to enjoy

  • Balcony or patio
  • Individually decorated

Freshen up

  • Shower only
  • Eco-friendly toiletries
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Phone

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

Dining

El Faisan - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
La Vista Sushi Zen - This poolside theme restaurant specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open select days.
La Piña - This poolside restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Trattoria - This poolside theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 4.95 per accommodation, per night

Optional extras

  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 55 (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 6:00 PM
  • Guests under 18 years old are not allowed in the fitness facility or hot tub, and guests under 12 years old are only allowed in the swimming pool with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Cancun Bay Resort All Inclusive
Qbay Cancun Hotel And Suites
Qbay Cancun Hotel Cancun
Cancun Bay All Inclusive
Cancun Bay Resort

Frequently asked questions

Does Cancun Bay All Inclusive Hotel offer free cancellation for a full refund?

Yes, Cancun Bay All Inclusive Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Cancun Bay All Inclusive Hotel?

Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 6:00 PM.

Are pets allowed at Cancun Bay All Inclusive Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Cancun Bay All Inclusive Hotel?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Cancun Bay All Inclusive Hotel?

Check-in start time: 3:00 PM; Check-in end time: noon. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 55 (subject to availability).

Is there an onsite casino at Cancun Bay All Inclusive Hotel?

No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (5-min drive) and Dubai Palace Casino (6-min drive) are both nearby.

What is there to do at Cancun Bay All Inclusive Hotel and nearby?

Have fun during the warmer months with activities such as volleyball. Additional recreation onsite includes volleyball and yoga. Relax in the hot tub or enjoy the use of other amenities, which include 2 outdoor pools and 2 bars. Cancun Bay All Inclusive Hotel also has a fitness center and spa services, as well as a garden.

Are there restaurants at or near Cancun Bay All Inclusive Hotel?

Yes, there are 4 onsite restaurants, featuring international cuisine, ocean views, and poolside dining.

Does Cancun Bay All Inclusive Hotel have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Cancun Bay All Inclusive Hotel like?

Cancun Bay All Inclusive Hotel is located on the waterfront in Zona Hotelera, a short 6-minute walk from Nichupté Lagoon and 3 minutes' walk from Playa Tortugas. Travelers give top marks for the property's prime location.

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Reviews

Cancun Bay All Inclusive Hotel Reviews

7.6

Good

8.2

Cleanliness

7.6

Amenities

8.2

Staff & service

7.6

Property conditions & facilities

Popular mentions

Service staff
Food
Room
Beach
Drinks
Restaurant
Buffets
Family friendly
Bar
Recreation

Reviews

Verified

8/10 Very good

Nice small resort with
Kevin, 1-night trip
Verified

8/10 Very good

Clean rooms and entire hotel.
Kelli, 5-night trip
Verified

8/10 Very good

The staff was great.
Joangel, 3-night trip
Verified

10/10 Exceptional

Great place to stay, Staff is very nice and friendly.
srinivasarao, 4-night trip
Verified

10/10 Exceptional

We loved the overall environment.
Mohammad, 5-night trip
Verified

6/10 Good

Some stuff nice some stuff was not and the food‘s gotta go. The food need more taste.
Gilbert R., 6-night trip
Verified

8/10 Very good

What made me choose this hotel initially is its size. Since booking there has been a partial refit which has made the hotel look much fresher. We were upgraded to Master Suite. This was a nice gesture, but as there were only 3 of us we spoiled for space. I would say that this isn't what most people would think is a suite. It has 2 bedrooms one of which is ensuite and a further 2 sleeping areas which surround an area with a table & chairs, along with a sort of kitchen area with a sink, coffee maker and fridge. The beach and pool areas are lovely. Never overcrowded
Kim, 9-night trip
Verified

10/10 Exceptional

The staff is amazing
Angel, 5-night trip
Verified

8/10 Very good

Check in is smooth, beach is clean, food could be a little better
Wei, 3-night trip
Verified

10/10 Exceptional

Very clean,helpful staff,wonderfull animation team. It would help to have internet in the rooms
Aranka, 4-night trip
Verified

8/10 Very good

Lovely hotel, lovely food and good selection at every meal, attentive staff, great pools and beach access. The ocean view room had a stunning view from the balcony.
Jennifer, 8-night trip
Verified

10/10 Exceptional

Enjoyed the food and family atmosphere.
April, 6-night trip
Verified

8/10 Very good

Enjoyed my stay.
Keasha, 4-night trip
Verified

10/10 Exceptional

Great resort. Second time here. Been to 9 other resorts in Riviera Maya and this one stands out. Beautiful property, plenty of pools and entertainment. The food is excellent, especially the lunch buffet by the main pool. Best we’ve had in Mexico. The beach is not the prettiest, but there’s a nice area for water-sports that is very calm. Highly recommend.
Luz, 7-night trip
Verified

8/10 Very good

The room was clean and spacious
pranav, 6-night trip
Verified

8/10 Very good

More activities to offer and food options.
JOVEN JR JACINTO, 5-night trip
Verified

10/10 Exceptional

The hotel is in safe location. The room was adequate and clean. Staff was accommodating and pleasant. A nice variety of food options, breakfast was my favorite! I would stay at Cancun Bay All Inclusive again.
Richard, 3-night trip
Verified

10/10 Exceptional

Amazing stay! Diego from entertainment and the bartenders including Jordan, Marco and Osvaldo gave the best service. Cleanliness was perfect and top class location! Would definitely recommend and visit again soon!!!
Dhara, 3-night trip
Verified

10/10 Exceptional

Nice, clean, close to the beach. Close to town. Good things around it.
Alfonso, 4-night trip
Verified

10/10 Exceptional

Amazing service
luis, 7-night trip
Verified

6/10 Good

The food was ok there some days when it was good and other times when the food had barely flavor, raw or just the same
Jimmy, 14-night trip
Verified

10/10 Exceptional

Great food, great staff, great views !
Evelyn, 3-night trip
Verified

10/10 Exceptional

Loved the view. Staff was wonderful
Brian Henry, 4-night trip
Verified

10/10 Exceptional

Very friendly staff Love our family stay
MINGMAR, 3-night trip
Verified

10/10 Exceptional

Property is family friendly with a beautiful beach
Rogerson Jeff, 4-night trip