From the beginning we had issues, first it smelled in the room, then TV didn't work, telephone to call front desk didn't work, they moved us to another room, the TV would at least turn on but was stuck on their welcome channel, wasn't a battery in remote problem, so first night no tv, get up next morning for breakfast coffee pot is broken, try to use wifi and it was out. I don't think we were being unreasonable by asking to have a TV. These are basic amenities