Breakfast; fantastic choice available, but why not have maple syrup available for the pancakes?
Bar 1630; on two occasions we had the beer battered haddock ... first night (Monday) was really good, light batter etc so we felt happy to try again on Wednesday. However, the batter was burnt, looked like it was left in the fryer too long. I understand that the bar was particularly busy that night but I am wondering if a different chef was on duty?
Other suggestions for consideration:
- if you know the room is booked for 2 people, why not provide key cards for both? That way they can come/go as they please.
- again if 2 people are booked, why not put both sets of towels in the bathroom rather than having guests search for the second set?
- not sure if this is standard, but in our room (38) there was only one bedside lamp, although two bedside tables
- would also suggest leaving the tea/coffee facilities on a tray on the main table; rather than having guests search
- we stayed 3 nights; there was no housekeeping on one day (obviously not expected on the last day); if this is deliberate, then you need to make guests aware
Also, in the School Master's House, I would suggest you do something about the hot water pump which is noisy and not ideal.
Speaking of noise, and I know you can't do anything about this, but with the main road just outside, and the windows open, perhaps you could make guests aware that it might be a tad noisy on some occasions?