In the heart of Valle de Trápaga, Hotel Ortuella offers a warm welcome with breakfast, lunch, and dinner at Restaurante HotelOrtuella. Relax on the sun-kissed terrace or connect to in-room WiFi while enjoying a drink from the bar. Guests praise helpful staff.
Museo de la Mineria del Pais Vasco - 4 min drive - 2.5 km
Estuary of Bilbao - 7 min drive - 6.0 km
Vizcaya Bridge - 7 min drive - 4.2 km
Bilbao Exhibition Centre - 9 min drive - 7.1 km
Port of Bilbao - 10 min drive - 9.2 km
Getting around
Bilbao Airport (BIO) - 20 min drive
Ortuella Urioste Station - 8 min walk
Ortuella Sagrada Familia Station - 11 min walk
Ortuella Station - 19 min walk
Restaurants
Las Quinielas - 18 min walk
Boulevard Kafe Antzokia - 13 min walk
Bar Happy - 16 min walk
El Txoko De Koldo - 12 min walk
San patris - 13 min walk
About this property
Hotel Ortuella
Hotel Ortuella puts you within a 15-minute drive of Port of Bilbao and San Mames Stadium. For a bite to eat, guests can check out Restaurante HotelOrtuella, which serves local and international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a terrace are other highlights.
At a glance
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Hotel size
20 rooms
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Arriving/Leaving
Check-in time starts at 1:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
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Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) on weekday mornings 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Working away
Business center
Meeting rooms
Services
24-hour front desk
Luggage storage
Multilingual staff
Facilities
Terrace
Reception hall
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Climate-controlled air conditioning and heating
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Special features
Dining
Restaurante HotelOrtuella - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately EUR 4 to 14 for adults, and EUR 4 to 14 for children
Children & extra beds
Cribs/infant beds are available for EUR 10 per night
Rollaway beds are available for EUR 15.0 per night
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Hotel Ortuella
Ortuella
Hotel Ortuella Hotel
Hotel Ortuella Ortuella
Hotel Ortuella Hotel Ortuella
Frequently asked questions
Does Hotel Ortuella offer free cancellation for a full refund?
Yes, Hotel Ortuella does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Ortuella?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Ortuella?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Ortuella?
You can check in starting at 1:00 PM. Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at Hotel Ortuella?
No, this hotel doesn't have a casino, but Gran Casino Bilbao (15-min drive) is nearby.
Are there restaurants at or near Hotel Ortuella?
Yes, Restaurante HotelOrtuella offers local and international cuisine.
What's the area around Hotel Ortuella like?
Hotel Ortuella is in Valle de Trápaga, a short 8-minute walk from Ortuella Urioste Station.
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Reviews
Hotel Ortuella Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
6.2
Location
8.6
Staff & service
8.4
Property conditions & facilities
Guest review summary
What guests liked
Secure and convenient free garage parking was a highly appreciated feature. (4 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
Oct 5, 2025
Good friendly hotel . Clean and convenient
Esther
Esther, 1-night trip
Verified
10/10 Exceptional
May 3, 2025
Nice and clean hotel, friendly staff, free underground parking is a bonus
Agnieszka
Agnieszka, 2-night trip
Verified
8/10 Very good
Jul 25, 2025
The stay was comfortable, it was just for overnight. There is not much around by it was perfect for us to stop over.
Tyron
Tyron, 1-night trip
Verified
10/10 Exceptional
Aug 27, 2024
A pleasant stay
Lovely clean rooms. Menu del Dia in restaurant was lovely and reasonable.
Susan
Susan, 1-night trip
Verified
10/10 Exceptional
Oct 31, 2025
Room was clean and well appointed. Staff were very helpful. We booked mainly for its location close to the ferry port. Secure parking was a must for a fully loaded car after a long stay in Spain. The food in the restaurant was basic but very good. Maria who served us was by herself, but did a great job in dealing with a busy restaurant. I would recommend this hotel for the reason we chose it.
David
David, 1-night trip
Verified
8/10 Very good
Jun 10, 2025
Hotel Ortuella
The receptionists were helpful and friendly. My room was clean and the bed was comfortable. The bathroom was very clean. It had an easy to use walkin shower. Toiletries were provided. There is a restaurant/cafeteria in the hotel. I only had breakfast which was adequate.
.
Jennifer
Jennifer, 1-night trip
Verified
10/10 Exceptional
Jun 11, 2024
Difficult to get to ,but staff very helpful and happy .parking small underground ,but easy to use .food excellent and reasonable .😎
Dave
Dave, 1-night trip
Verified
10/10 Exceptional
Oct 5, 2023
We had a good experience with this hotel. The room was clean and nice. It smelled like smoke around reception, which we did not like, but the rest of the hotel was not that way. There was a convenience store and cafeteria nearby which was nice. It was fairly close to the metro stop, which was good as it is pretty far from the center of Bilbao. The parking was also convenient and included, which we appreciated!
Christina
Christina, 1-night trip
Verified
8/10 Very good
Oct 5, 2024
This hotel had a nice room in good condition. The property was clean and well kept.
There’s parking in the basement and surface parking on 2 sides of the building.
The hotel has a restaurant which we were unable to use due to closed dates. There are restaurants in the area but parking is at a premium and walking on the road (no sidewalks) is an adventure. Finding an open restaurant with parking was our biggest challenge.
The hotel has an attached gas station and convenience store.
Brian
Brian, 3-night trip
Verified
10/10 Exceptional
May 17, 2026
Small garage parking with access to hotel. Room clean ,lovely bed and English tv programs!!
Jane
Jane, 1-night trip
Verified
10/10 Exceptional
Jul 1, 2025
Nice hotel convenient for ferry crossing
Arwel
Arwel, 2-night trip
Verified
6/10 Good
Apr 13, 2026
Normal
Pedro
Pedro, 2-night trip
Verified
8/10 Very good
Nov 25, 2024
Convenient stopover
We have stayed here before. It is close to The ferry port. It is also close to the railway station for a trip into Bilbao
Stephen
Stephen, 1-night trip
Verified
10/10 Exceptional
Sep 20, 2022
Good location
Good location on outskirts of Bilbao for overnight stop on way to ferry back to UK
Philip
Philip, 1-night trip
Verified
10/10 Exceptional
Jun 21, 2023
perfect
Clean spacious and very comfortable. Will certainly use the hotel again when travelling to Spain. Great value for money
Verified traveler
1-night trip
Verified
6/10 Good
Apr 7, 2025
Very clinical internally no nearby bars - the on site cafe/bar - uncomfortable.
David
David, 1-night trip
Verified
8/10 Very good
Aug 25, 2025
Tout était parfait sauf les repas. Pas de petit d éjeuner le dimanche et rien autour. Le lunch la veille très long ( pour juste une salade) et aucun effort pour communiquer hors espagnol.
sophie
sophie, 1-night trip
Verified
8/10 Very good
Aug 13, 2025
Me ha gustado mucho sus instalaciones y con parking gratuito. Lo único malo es que es una zona industrial alejada de transporte público y aislado por la noche.
beatriz
beatriz, 1-night trip
Verified
6/10 Good
Jul 1, 2025
Liegt ganz gut, aber leider war die Klimaanlage defekt
Gert
Gert, 1-night trip
Verified
8/10 Very good
Mar 24, 2025
Estuvimos en otra ocasión y la habitaqción nos resultó pequeña para tres. En esta ocasión nos dieron una más grande y mejor, creo que era de minusválidos.
El baño, la verdad, dejaba un poco que desear, muy estropeado, la ducha rajada, con sólo una mampara corta que se escapaba toda el agua, inodoro muy alto (de minusválidos)...
José Ramón
José Ramón, 1-night trip
Verified
10/10 Exceptional
Nov 18, 2024
Sin el ruido de los camiones sería un hotel de 10
El hotel está muy bien. Habitación amplia, colchón y almohada cómoda, buena limpieza, un trato muy agradable, tanto en recepción, personal de limpieza y personal del restaurante, pero con un inconveniente: si tu habitación da a la parte de atrás, el dormir algunos días, se hace complicado ya que, la parte de atrás del hotel da al repostaje de combustuble para la gasolinera y se oye un ruido infernal de madrugada, durante dos o tres horas por los camiones cisterna al reportar el carburante.
Alfredo
Alfredo, 5-night trip
Verified
8/10 Very good
Sep 9, 2024
Buen sitio
Todo bien
José Luis
José Luis, 3-night trip
Verified
8/10 Very good
Aug 16, 2024
Abbiamo pernottato una notte durante il cammino del nord per Santiago. La stanza era molto bella e pulita, silenziosa durante la notte, unica pecca e molto fuori dal percorso quindi bisogna camminare un po’ anche se si prendono i mezzi. A parte questo la consiglio vivamente!
Alexandra
Alexandra, 1-night trip
Verified
8/10 Very good
Aug 14, 2024
Di passaggio in vacanza
Esperienza positiva
WALTER
WALTER, 1-night trip
Verified
10/10 Exceptional
May 12, 2024
Bon établissement,avec parking gratuit.Bon petit déjeuner,dommage pas possible de déjeuner le Dimanche