The room was a twin room on the ground floor, it was very clean and spacious. I’ve stayed in many hotels in Harrogate and the room size was better than others for space (Yorkshire, White Hart, Hilton/Majestic, IHG, Premier, Travel Lodge, George, West Park, Swan (Agatha Christie one!) and many upmarket Airbnb’s so highly recommend. Car parking even with the disability badge I had to pay and I tried to get a late check out via the WhatsApp they send you for all added extras you need. I tried the night before to request it (£10 per hour for every extra hour) ideal for us as we are between hospital and hotel so if we can make a stay more comfortable that’s so much better. However, I didn’t get a response and so we checked out at 11am and was told they were trialling the WhatsApp. After I left it said choose late checkout! Argh!! I couldn’t get afternoon tea for 5 by using that either so we went to Bettys which was great. Highly recommend. This was a great stay except for that WhatsApp! If you stay request these things in person. I’d highly recommend the hotel. Plenty of parking, well kept not dated like many Harrogate hotels. Prices are great. If we had managed to get afternoon tea it would have been £25pp with tea or £28pp fizz the bar has a menu where sandwiches are £9-14 roughly, good selection and bar staff actually all staff were so much better than other hotels. They were 5 star, very helpful, polite and professional. Breakfast was well stocked, items were all very fresh.