Verified
10/10 Exceptional
Dec 15, 2025
Khaled
Khaled, 5-night trip
Hard Rock Hotel Riviera Maya - All Inclusive
4.5 star property
Beachfront property with spa and free children's club
Choose dates to view prices
Photo gallery for Hard Rock Hotel Riviera Maya - All Inclusive
Escape to the luxurious Hard Rock Hotel Riviera Maya - All Inclusive, where you can tee off at the 18-hole golf course or relax on a private beach with soothing massages. Treat yourself to international cuisine at one of the 9 on-site restaurants and stay connected with in-room WiFi.
VIP Access
Reviews
8.08.0 out of 10
Very good
Popular amenities
- Spa
- Airport transfer
- Pet friendly
- Free parking
- Free WiFi
Main amenities (12)
Main amenities (12)
- Daily housekeeping
- On a private beach
- Full-service spa
- Nightclub
- Free children's club
- Fitness center
- Sauna
- Steam room
- Beach umbrellas
- Beach towels
- Children's pool
- Waterslide
Feel at home (6)
Feel at home (6)
- Babysitting (surcharge)
- Children's pool
- Children's club (free)
- Rollaway/extra beds available (surcharge)
- Connecting/adjoining rooms available
- Private bathroom
The current price is $343
$343
$419 total
includes taxes & fees
May 18 - May 19
Why we love this property
Beach bliss awaits
This all-inclusive hotel sits on a private white sand beach. Guests can enjoy beach towels, umbrellas, and beachside massages.
Work and play paradise
Private beach property combines business facilities with leisure offerings. Conference center joins spa services and an 18-hole golf course.
Room options
Check availability for these dates
Available filters for rooms
Showing 47 of 47 rooms
View all photos for Deluxe Gold King Room
Deluxe Gold King Room
- Sleeps 2
- Free WiFi
View all photos for Deluxe Diamond King Room
Deluxe Diamond King Room
- Sleeps 2
- Free WiFi
View all photos for Family Deluxe
Family Deluxe
- Sleeps 5
- Free WiFi
View all photos for Room, 1 King Bed, Partial Ocean View (Rock Royalty)
Room, 1 King Bed, Partial Ocean View (Rock Royalty)
- Partial ocean view
- 45 sq m
- 1 bedroom
- Sleeps 2
- 1 King Bed
- Free WiFi
View all photos for Gold Deluxe King Room
Gold Deluxe King Room
8.68.6 out of 10
Excellent
8 reviews
(8 reviews)
- Garden view
- 45 sq m
- Sleeps 3
- 1 King Bed
- Free WiFi
View all photos for Room, 1 King Bed (Diamond)
Room, 1 King Bed (Diamond)
- Garden view
- 45 sq m
- Sleeps 2
- 1 King Bed
- Free WiFi
View all photos for Deluxe Room, 1 King Bed (Gold, Pure Wellness)
Deluxe Room, 1 King Bed (Gold, Pure Wellness)
- Garden view
- 45 sq m
- Sleeps 2
- 1 King Bed
- Free WiFi
View all photos for Double Room, Partial Ocean View (Rock Royalty)
Double Room, Partial Ocean View (Rock Royalty)
- Partial ocean view
- 45 sq m
- Sleeps 4
- 2 Double Beds
- Free WiFi
View all photos for Deluxe Room, 2 Double Beds (Gold)
Deluxe Room, 2 Double Beds (Gold)
7.87.8 out of 10
Good
23 reviews
(23 reviews)
- Garden view
- 45 sq m
- Sleeps 4
- 2 Double Beds
- Free WiFi
View all photos for Deluxe Room, 2 Double Beds, Partial Ocean View
Deluxe Room, 2 Double Beds, Partial Ocean View
9.09.0 out of 10
Wonderful
2 reviews
(2 reviews)
- Partial ocean view
- 45 sq m
- Sleeps 4
- 2 Double Beds
- Free WiFi
View all photos for Deluxe Room, 2 Double Beds (Gold, Pure Wellness)
Deluxe Room, 2 Double Beds (Gold, Pure Wellness)
10.010.0 out of 10
Exceptional
1 review
(1 review)
- Garden view
- 45 sq m
- Sleeps 4
- 2 Double Beds
- Free WiFi
View all photos for Room, 1 King Bed (Heaven, Rock Royalty)
Room, 1 King Bed (Heaven, Rock Royalty)
- Garden view
- 45 sq m
- 1 bedroom
- Sleeps 2
- 1 King Bed
- Free WiFi
View all photos for Deluxe Room, 1 King Bed (Heaven, Gold)
Deluxe Room, 1 King Bed (Heaven, Gold)
10.010.0 out of 10
Exceptional
3 reviews
(3 reviews)
- Garden view
- 45 sq m
- Sleeps 2
- 1 King Bed
- Free WiFi
View all photos for Deluxe Room, 1 King Bed (Heaven, Diamond)
Deluxe Room, 1 King Bed (Heaven, Diamond)
- Garden view
- 45 sq m
- Sleeps 2
- 1 King Bed
- Free WiFi
View all photos for Deluxe Room, 2 Double Beds (Heaven, Gold)
Deluxe Room, 2 Double Beds (Heaven, Gold)
- Garden view
- 45 sq m
- Sleeps 3
- 2 Double Beds
- Free WiFi
View all photos for Deluxe Room, 1 King Bed (Heaven, Gold, Pure Wellness)
Deluxe Room, 1 King Bed (Heaven, Gold, Pure Wellness)
- Garden view
- 45 sq m
- Sleeps 2
- 1 King Bed
- Free WiFi
View all photos for Deluxe Room, 1 Bedroom, Terrace (Heaven, Sky)
Deluxe Room, 1 Bedroom, Terrace (Heaven, Sky)
9.49.4 out of 10
Exceptional
3 reviews
(3 reviews)
- Garden view
- 90 sq m
- Sleeps 2
- 1 King Bed
- Free WiFi
View all photos for Suite (Heaven, Rock, Platinum Rooftop)
Suite (Heaven, Rock, Platinum Rooftop)
- Ocean view
- 480 sq m
- Sleeps 4
- 3 Double Beds
- Free WiFi
View all photos for Suite, 2 Bedrooms, Oceanfront (Heaven, Rock)
Suite, 2 Bedrooms, Oceanfront (Heaven, Rock)
- Ocean view
- 240 sq m
- 1 bedroom
- Sleeps 4
- 3 Double Beds
- Free WiFi
View all photos for Deluxe Room, 1 Bedroom, Terrace (Sky)
Deluxe Room, 1 Bedroom, Terrace (Sky)
- Partial ocean view
- 90 sq m
- Sleeps 2
- 1 King Bed
- Free WiFi
View all photos for Deluxe Family Room
Deluxe Family Room
- Garden view
- 90 sq m
- Sleeps 6
- 3 Double Beds
- Free WiFi
View all photos for Deluxe Room, 2 Bedrooms, Terrace (Grand Sky)
Deluxe Room, 2 Bedrooms, Terrace (Grand Sky)
- Partial ocean view
- 179 sq m
- Sleeps 6
- 3 Double Beds
- Free WiFi
View all photos for Suite, 2 Bedrooms, Oceanfront (Rock, Lounge, Personal Assistant)
Suite, 2 Bedrooms, Oceanfront (Rock, Lounge, Personal Assistant)
- Ocean view
- 480 sq m
- 2 bedrooms
- Sleeps 6
- 3 Double Beds
- Free WiFi
View all photos for Suite, 2 Bedrooms, Oceanfront (Rock, Personal Assistant)
Suite, 2 Bedrooms, Oceanfront (Rock, Personal Assistant)
- Ocean view
- 240 sq m
- Sleeps 6
- 1 King Bed and 2 Double Beds
- Free WiFi
View all photos for Deluxe Room, 1 King Bed (Heaven - Swim Up)
Deluxe Room, 1 King Bed (Heaven - Swim Up)
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
- Garden view
- 45 sq m
- Sleeps 2
- 1 King Bed
- Free WiFi
View all photos for Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
10.010.0 out of 10
Exceptional
1 review
(1 review)
- Garden view
- Sleeps 3
- 1 King Bed
- Free WiFi
View all photos for Deluxe Room, 2 Double Beds
Deluxe Room, 2 Double Beds
- Garden view
- Sleeps 4
- 2 Double Beds
- Free WiFi
View all photos for Deluxe Room, 2 Double Beds (Heaven)
Deluxe Room, 2 Double Beds (Heaven)
- Garden view
- Sleeps 3
- 2 Double Beds
- Free WiFi
View all photos for Deluxe Room, 1 King Bed (Heaven)
Deluxe Room, 1 King Bed (Heaven)
10.010.0 out of 10
Exceptional
1 review
(1 review)
- Garden view
- Sleeps 2
- 1 King Bed
- Free WiFi
View all photos for One Bedroom Deluxe Room with Sky Terrace
One Bedroom Deluxe Room with Sky Terrace
- Sleeps 2
- Free WiFi
View all photos for Two Bedroom Deluxe Grand Room with Sky Terrace
Two Bedroom Deluxe Grand Room with Sky Terrace
- Sleeps 5
- Free WiFi
View all photos for Deluxe Partial Ocean View Double Beds
Deluxe Partial Ocean View Double Beds
- Sleeps 3
- Free WiFi
View all photos for Deluxe Gold-Double Beds
Deluxe Gold-Double Beds
- Sleeps 3
- Free WiFi
Room, 1 King Bed (Heaven, Rock Royalty)
- Sleeps 2
- Free WiFi
Room, 1 King Bed, Partial Ocean View (Rock Royalty)
- Sleeps 2
- Free WiFi
Deluxe Room, 1 King Bed (Heaven-Swim up)
- Sleeps 2
- Free WiFi
Double Room, Partial Ocean View (Rock Royalty)
- Sleeps 3
- Free WiFi
Deluxe Room, 1 Bedroom, Terrace (Heaven, Sky)
- Sleeps 2
- Free WiFi
Diamond King Room
- Sleeps 2
- Free WiFi
Heaven-Deluxe Gold King Room
- Sleeps 2
- Free WiFi
View all photos for Deluxe Double Beds Hacienda
Deluxe Double Beds Hacienda
- Sleeps 3
- Free WiFi
View all photos for Deluxe King Hacienda
Deluxe King Hacienda
- Sleeps 3
- Free WiFi
View all photos for Deluxe Gold Double Beds Heaven
Deluxe Gold Double Beds Heaven
- Sleeps 3
- Free WiFi
Heaven - Rock Suite Platinum Rooftop
- Sleeps 4
- Free WiFi
Rock Star Suite Ocean Front Two Bedroom with Personal Assistant
- Sleeps 6
- Free WiFi
Heaven - Rock Suite Ocean Front Two Bedroom
- Sleeps 4
- Free WiFi
Rock Suite Ocean Front Rooftop Lounge Two Bedroom with Personal Assistant
- Sleeps 6
- Free WiFi
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About the neighborhood
Km 72, Carretera Cancun-Chetumal, Puerto Aventuras, QROO, 77710
What's nearby
- Kantenah Lagoon - 8 min walk - 0.7 km
- Blu Riviera Maya - 5 min drive - 2.2 km
- Puerto Aventuras Golf Club - 6 min drive - 3.6 km
- Puerto Aventuras Marina - 7 min drive - 3.9 km
- Dolphin Discovery - 7 min drive - 4.3 km
Getting around
- Airport shuttle (surcharge)
Restaurants
- Las Brisas - 11 min drive
- El Abuelo - 10 min drive
- Bloved Restaurant & Lounge - 11 min drive
- The Market - 4 min walk
- Bamboleo Snack & Grill - 11 min drive
About this property
All inclusive details
- This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
- Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
- All buffet and à la carte meals, snacks, and beverages included
- 24-hour room service
- Meals and beverages at companion properties
Activities and facilities/equipment
- All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Water activities
- Kayaking
- Snorkeling
Land activities
- Climbing wall
- Fitness facilities
- Tennis
- Tennis lessons
- Volleyball
Lessons/classes/games
- Aerobics
- Bartending
- Cooking
- Dancing
- Language
- Pilates
- Water fitness
- Yoga
Entertainment
- Onsite entertainment and activities
- Access to onsite nightclubs
- Onsite live performances
- Theme parties
At a glance
Arriving/Leaving
- Contactless check-in available
- Express check-in/out available
- Contactless check-out available
Special check-in instructions
- This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
Children
- Babysitting*
- Supervised childcare*
- Free children's club
Pets
- Pets allowed (dogs and cats only)*
- Specific rooms only, restrictions apply*
- Pets must be supervised
- Food and water bowls available
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
- Free onsite valet parking
- Wheelchair-accessible parking on site
Transfers
- Airport shuttle (available 24 hours)*
Other information
- Designated smoking areas (fines apply)
Property amenities
Food and drink
- Coffee/tea in a common area
- 24-hour room service
- Snack bar/deli
Traveling with children
- Free children's club
- Children's pool
- Waterslide
- Mini golf
- Supervised childcare (surcharge)
- Grocery/convenience store
What to do
- On a private beach
- Tennis
- Basketball
- Volleyball
- Pro golf lessons
- Mini golf
- Kayaking
- Shopping
- Pool table
- Ecotours nearby
- Golf lessons nearby
- Hiking/biking trails nearby
- Scuba diving nearby
Working away
- Business center
- Meeting rooms
- Computer station
- Conference center
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- On-site car rental
- Dry cleaning/laundry services
- Hair salon
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
- Beach towels
- Beach umbrellas
- Golf cart on site
- Golf clubs on site
Accessibility
- Elevator
- Wheelchair-accessible parking
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible business center
- Wheelchair-accessible restaurant
- Handrails in stairways
- Wheelchairs available on site
- Well-lit path to entrance
Room amenities
Be entertained
- Flat-screen television
- Premium satellite channels
Home comfort
- Air conditioning
- Coffee/tea maker
- Bathrobes and slippers
- Iron/ironing board
Sleep well
- Blackout drapes/curtains
- Premium bedding
- Free rollaway/extra bed
What to enjoy
- Balcony
- Separate sitting area
Freshen up
- Private bathroom
- Jetted bathtub
- Separate bathtub and shower
- Rainfall showerhead
- Designer toiletries
- Hair dryer
- Towels
Stay connected
- Free WiFi
- Phone
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe (laptop compatible)
- Connecting/adjoining rooms available
- Access via exterior corridors
Special features
Spa
The onsite spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. There are hot springs/mineral springs on site.
Awards and affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
- Airport shuttle service is offered for an extra charge
Children & extra beds
- Supervised childcare is available for an extra charge
- Babysitting is available for an extra charge
Pets
- Pets are allowed for an extra charge
Pool, spa, & gym (if applicable)
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
All Inclusive Hard Rock Hotel Riviera Maya
Hard Rock Hotel All Inclusive Riviera Maya
Hard Rock Hotel Maya
Hard Rock Hotel Maya Riviera
Hard Rock Hotel Riviera
Hard Rock Hotel Riviera Maya
Hard Rock Hotel Riviera Maya All Inclusive
Hard Rock Hotel Riviera Maya All Inclusive Puerto Aventuras
Hard Rock Riviera Maya
Hard Rock Riviera Maya Puerto Aventuras
Hard Rock Hotel Riviera Maya Puerto Aventuras
Hard Rock Hotel Riviera Maya All Inclusive Solidaridad
Hard Rock Hotel Riviera Maya Solidaridad
Hard Rock Riviera Maya Inclus
Hard Rock Hotel Riviera Maya
Hard Rock Hotel Riviera Maya All Inclusive
Hard Rock Hotel Riviera Maya - All Inclusive Puerto Aventuras
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Reviews
Hard Rock Hotel Riviera Maya - All Inclusive Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
8.2
Amenities
8.2
Staff & service
8.0
Property conditions & facilities
Guest review summary
What guests liked
- The pools were fun, well-maintained, and offered a variety of activities and entertainment for all ages. (20 reviews)
- The beach area was clean, safe, and suitable for swimming and snorkeling with calm waters and abundant marine life. (16 reviews)
From real guest reviews summarized by AI.
Popular mentions
Food
Service staff
Room
Restaurant
Children
Beach
Family friendly
Booking
Water park
Entertainment
Reviews
Verified
10/10 Exceptional
Jan 2, 2026
This property is the best for me so far from the rooms to the pool and the activities and the food as well. I will definitely come back
Beatrice
Beatrice, 3-night trip
Verified
10/10 Exceptional
Dec 23, 2025
The service is excellent!
XueBin
XueBin, 6-night trip
Verified
10/10 Exceptional
Dec 28, 2025
The staff were the best! Thank you to Max at the pool bar and Brian and Carlos were amazing! Thank you for the great trip!
Jessica
Jessica, 7-night trip
Verified
8/10 Very good
Jan 14, 2026
The staff were all lovely, facilities and rooms clean. Food was good.
Some areas, room included need refresh and updating, but i understand they are slowly renovating.
Overall a great experience.
Bethany Mc Kenzie
Bethany Mc Kenzie, 5-night trip
Verified
8/10 Very good
Dec 6, 2025
Staff was amazing. Very accommodating.
Natasha
Natasha, 6-night trip
Verified
10/10 Exceptional
Oct 30, 2025
They stay was amazing the room was great and service incredible. We felt like celebrities
Kevin Daniel
Kevin Daniel, 4-night trip
Verified
10/10 Exceptional
Sep 18, 2025
Most enjoyable stay. Ivan was absolutely OUTSTANDING! He truly helped make our vacation unforgettable!
Masumi
Masumi, 2-night trip
Verified
8/10 Very good
Jun 24, 2025
Lots of fun stuff to do, excellent pools and some restaurants are top class
Anu
Anu, 3-night trip
Verified
10/10 Exceptional
Jul 28, 2025
Great place to take the kids has lots of activities and this food is wonderful, it also has a good romantic feeling for the adults on the adults only section
Grecia
Grecia, 2-night trip
Verified
10/10 Exceptional
Jun 6, 2025
Beautiful hotel, excellent amenities. Friendly staff.
Eliana
Eliana, 1-night trip
Verified
10/10 Exceptional
Feb 21, 2025
Amazing property, staff, pools, service and dining options
Ashley
Ashley, 6-night trip
Verified
6/10 Good
Jan 5, 2026
This hotel has so many things for kids to do: waterpark, trampolines, pools, activities, etc. We had a great time. The staff is friendly and helpful. However, we booked two rooms together and we were not together. Then the plumbing in our room was very loud. They moved our room after day 3 and gave us 2 massages for lack of sleep. Our next room had loud AC, I think the fan was broken. Wonderful vacation, teens had a blast, but rooms need some work.
Kristie
Kristie, 6-night trip
Verified
10/10 Exceptional
May 30, 2025
Great for large family of 6. Lots of activities for kids and family friendly. Restaurant options and overall atmosphere was great!
Josiah
Josiah, 6-night trip
Verified
10/10 Exceptional
Apr 23, 2025
Everything was spotless, and the staff were incredibly helpful.
Super clean rooms with friendly, attentive staff.
Gabriela
Gabriela, 4-night trip
Verified
10/10 Exceptional
Jun 29, 2025
Very good service and people very amicable
Yara
Yara, 4-night trip
Verified
10/10 Exceptional
Dec 29, 2024
Great for family with kids … lots to do around the property
Jigar
Jigar, 4-night trip
Verified
8/10 Very good
Sep 27, 2025
Great place. Good food. A bit outdated but they seem to be working on that.
Estevan
Estevan, 3-night trip
Verified
8/10 Very good
Aug 29, 2025
Transportation is definitely the biggest one, great service, friendly staff.
Rigo Ariel
Rigo Ariel, 5-night trip
Verified
6/10 Good
Jan 14, 2026
The grounds and staff were great. The overall resort needs a major renovation. Cracked walls, peeling paint, issues with in room amenities not working (coffee maker & safe). Bed was comfortable but made loud noise when getting up. If you don't have young children go to a different resort. The walls are so thin we could hear the baby crying next door and kids running and slamming doors at all hours of the early mornings. Definitely not a place for families with older teens or no children.
Adrienne
Adrienne, 1-night trip
Verified
10/10 Exceptional
Jun 3, 2025
Great place to start with family!
Christian
Christian, 5-night trip
Verified
6/10 Good
Jul 2, 2025
Food was ok, not a ton of activities, arcade area is extra and run down, rooms are dated… loved all the animals and the pools are nice. My family’s favorite Cancun resort is still Moon Palace.
Valerie
Valerie, 7-night trip
Verified
10/10 Exceptional
Jun 9, 2025
They upgraded our room and I was truly amazed... this property was beautiful all around, best food ever, staff was amazing, helpful and friendly. Totally pleased and will be going back
Melody
Melody, 5-night trip
Verified
10/10 Exceptional
Sep 9, 2025
Clean room and the secustomer service
Yolanda
Yolanda, 4-night trip
Verified
10/10 Exceptional
Jul 1, 2025
Family friendly. Clean. Fun
Benjamin
Benjamin, 5-night trip