As you walk into the hotel it looks like it should be a grand experience however, this definitely is not the case, the staff are far from happy or keen to greet guests, not a smile on faces, then you get told the lift is out of service which is never great with all the stairs you have to climb.
Then we move on to the room, handles on windows were broken, bathroom door handle slightly hanging off, chips in the bath, radiator cover loose from the wall. The bed was very noisy, any movement at all resulted in loud noises.