Located near Puerto Cancun Marina Town Center, Occidental Costa Cancún All Inclusive offers a sun-kissed retreat with a white sand beach and poolside bar. Enjoy seafood at one of the 4 on-site restaurants, treat yourself to spa treatments like massages or yoga classes at the gym, and stay connected with in-room WiFi. Guests rave about the pool and helpful staff.
Blvd. Kukulcan Km 4.5, Zona Hotelera, Cancun, QROO, 77500
What's nearby
Teatro de Cancún - 1 min walk - 0.2 km
Escénica Tower - 2 min walk - 0.2 km
Playa Tortugas - 8 min walk - 0.7 km
Langosta Beach - 17 min walk - 1.5 km
Las Perlas Beach - 19 min walk - 1.6 km
Getting around
Cancun Intl. Airport (CUN) - 24 min drive
Restaurants
Restaurant Dos Lunas - 6 min walk
Los Chachalacos - 4 min walk
Bites Food Hall - 7 min walk
Starbucks - 7 min walk
The White Box Gastrobar - 8 min walk
About this property
Occidental Costa Cancún All Inclusive
At Occidental Costa Cancún All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 5-minute walk of Escénica Tower. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, facials, and body treatments. Serving seafood, La Claraboya is one of 4 restaurants and 2 bars/lounges. Other highlights at this all-inclusive property include a poolside bar, a fitness center, and a hot tub. The pool and helpful staff get great marks from fellow travelers.
All inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included.
Food and beverages
All meals and snacks included
Room service during certain hours (limited menu)
Land activities
Fitness facilities
Entertainment
Onsite live performances
At a glance
DONE
Hotel size
358 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
Free supervised childcare
Children's club
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking includes off-street options
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–noon
4 restaurants
2 bars/lounges
Poolside bar
Swim-up bar
Room service (late night)
Snack bar/deli
Traveling with children
Children's club
Playground
Free supervised childcare/activities
Lifeguard on site
What to do
On the beach
Fitness classes
Yoga classes
Shopping
Golfing nearby
Working away
Business center
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Facilities
3 buildings/towers
Built in 1994
ATM/banking
Safe-deposit box at front desk
Garden
Library
Fitness center
An outdoor pool
Full-service spa
Hot tub
Sauna
Steam room
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Room amenities
Be entertained
32-inch plasma TV
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Free stocked minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Turndown service
Free crib/infant bed
Free rollaway/extra bed
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Free WiFi (speed of 25+ Mbps)
Phone
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Special features
Spa
Guests can indulge in a pampering treatment at the property's full-service spa, Zenserenz. Services include hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily.
Dining
La Claraboya - This restaurant specializes in seafood. Reservations are required.
México Lindo - This restaurant specializes in Mexican cuisine. Reservations are required. Open daily.
La Trattoria - This restaurant specializes in Italian cuisine. Reservations are required. Open daily.
Albatros - This buffet restaurant specializes in international cuisine. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MXN 85.40 per accommodation, per night
Children & extra beds
Babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
The spa is accessible for an extra charge
Pool access available from 8:00 AM to 8:00 PM
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees apply for use of the spa, motorized personal watercraft, and parasailing.
Also known as
Barcelo All Inclusive Cancun
Barcelo Cancun All Inclusive
Barcelo Cancun Costa
Barcelo Costa
Barcelo Costa All Inclusive
Barcelo Costa Cancun
Occidental Costa Cancún All Inclusive All-inclusive property
Cancun Costa
Cancun Costa Barcelo
Costa Barcelo Cancun
Barcelo Costa Cancun Hotel Cancun
Barcelo Costa Cancun Mexico
Costa Real Cancun
Gran Costa Real
Occidental Costa Cancún All Inclusive Cancun
Occidental Costa Cancún Cancun
Occidental Costa Cancún
Occintal Costa Cancún Inclusi
Frequently asked questions
Does Occidental Costa Cancún All Inclusive offer free cancellation for a full refund?
Yes, Occidental Costa Cancún All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Occidental Costa Cancún All Inclusive?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Occidental Costa Cancún All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Occidental Costa Cancún All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Occidental Costa Cancún All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM.
Is there an onsite casino at Occidental Costa Cancún All Inclusive?
No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (6-min drive) and Dubai Palace Casino (7-min drive) are both nearby.
What is there to do at Occidental Costa Cancún All Inclusive and nearby?
Onsite recreation at Occidental Costa Cancún All Inclusive includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Occidental Costa Cancún All Inclusive also has 2 bars, an outdoor pool, and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Occidental Costa Cancún All Inclusive?
Yes, there are 4 onsite restaurants, featuring seafood.
What's the area around Occidental Costa Cancún All Inclusive like?
Occidental Costa Cancún All Inclusive is a short 6-minute walk from Playa Tortugas and 13 minutes' walk from Langosta Beach. Travelers say that the property is in a great location.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Occidental Costa Cancún All Inclusive Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.0
Amenities
8.6
Staff & service
8.2
Property conditions & facilities
Guest review summary
What guests liked
The pool was warm, clean, and a highlight of the stay with various activities and entertainment options available. (79 reviews)
Breakfast was consistently great with a wide variety of options and excellent service. (18 reviews)
The spa experience was excellent, with many reviewers praising the relaxing and rejuvenating treatments and staff. (14 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Food
Room
Beach
Restaurant
Booking
Buffets
Drinks
Entertainment
Bar
Reviews
Verified
10/10 Exceptional
Feb 14, 2026
Great time very clean property.
TRENT
TRENT, 3-night trip
Verified
8/10 Very good
Feb 17, 2026
Room quality was very good
Staff very friendly and helpful
Declan
Declan, 9-night trip
Verified
8/10 Very good
Feb 11, 2026
It was clean, the staff were friendly, food was good.
Daniel Jay
Daniel Jay, 10-night trip
Verified
10/10 Exceptional
Jan 20, 2026
Clean room , super friendly staff , good food
Isabelle
Isabelle, 5-night trip
Verified
8/10 Very good
Jan 15, 2026
Food was very good, pool & beach were pretty
Lillian
Lillian, 4-night trip
Verified
8/10 Very good
Feb 15, 2026
Staff were nice and welcoming. Food was amazing and drinks were better
Zachary
Zachary, 4-night trip
Verified
8/10 Very good
Feb 3, 2026
Room was good and cleaning staff very nice
Declan
Declan, 9-night trip
Verified
10/10 Exceptional
Dec 30, 2025
Food, room, friendly staff at restaurants.
Michal
Michal, 4-night trip
Verified
8/10 Very good
Apr 9, 2026
Overall the resort was great, staff was nice and attentive. Great place for kids.
Rooms that connect to other rooms lack some privacy because you can hear through the door. Also, be sure to not be above the lobby if you are worried about noise from performances.
Jessica
Jessica, 5-night trip
Verified
8/10 Very good
Feb 25, 2026
Staff and food were fantastic. However our room faced the street and was quite noisy.
Greg
Greg, 3-night trip
Verified
10/10 Exceptional
Feb 2, 2026
The room was very clean and amazing staff, the 24hr snack bar was one of our favorite things with some nice hot and cold goodies and fruits
Jose
Jose, 3-night trip
Verified
10/10 Exceptional
Feb 12, 2026
Rooms were very clean. All the staff were very pleasant, smiling, and friendly. Cocktails were good, tasted great.
Edward
Edward, 3-night trip
Verified
8/10 Very good
Jan 12, 2026
Decent food, drinks were great. Rooms were nice.
Daniel
Daniel, 4-night trip
Verified
10/10 Exceptional
Dec 27, 2025
Great hotel, great food, and great staff. Would recommend to all.
Daysi Mariela
Daysi Mariela, 6-night trip
Verified
10/10 Exceptional
Dec 25, 2025
Everything was very clean and the staff was great. We would definitely stay there again, loved our stay at the Occidental Costa Cancún!
Matthew
Matthew, 6-night trip
Verified
10/10 Exceptional
Feb 3, 2026
Everything was great.. clean rooms, friendly staff.. tasty food. 🇲🇽♥️
Viduni Chamathka
Viduni Chamathka, 4-night trip
Verified
10/10 Exceptional
Jan 29, 2026
Nice service and clean room
Sean
Sean, 6-night trip
Verified
10/10 Exceptional
Jan 25, 2026
i traveled for the very first time and all i got to say is that we are definitely planning on going back all the staff makes you feel like home no bad comments
Kassandra
Kassandra, 3-night trip
Verified
10/10 Exceptional
Dec 12, 2025
I really enjoyed this hotel.
All the staff are very friendly and the service is excellent
MARTIN
MARTIN, 10-night trip
Verified
10/10 Exceptional
Dec 29, 2025
Room was clean and staffs are approachable ...
Virgilio
Virgilio, 7-night trip
Verified
10/10 Exceptional
Jan 20, 2026
Room was clean. Staff is great. And food is delicious
Jesus
Jesus, 3-night trip
Verified
8/10 Very good
Feb 11, 2026
Clean hotel, staff was friendly. It’s a smaller resort comparatively with only 3 restaurants and you can only book one restaurant based on number of days you stay. Rooms are very close and lot of noise in the corridor as we were on the 1st floor.
Anil
Anil, 3-night trip
Verified
8/10 Very good
Jan 4, 2026
Food variety and quality, especially at the restaurants
Aude-Helene
Aude-Helene, 9-night trip
Verified
6/10 Good
Jan 13, 2026
The hotel was clean
Amenities were fine food was terrible