As former New Yorkers we were excited to find 17 John with such beautifully designed rooms with tons of space and kitchen! The room we selected was larger than most studio apartments in the city. We soon discovered the operations and hospitality did not match the talented design firm hired to design their rooms. Entering our room we were taken back by the large chunks of plastic missing from the windows sills. One wall appeared to have been repaired a multitude of times but each time repaired with a different shade of white. Other repairs were just plaster slapped into holes in the wall. The most disappointing was the bathroom, the shower did not have a curtain and as a result water would splash on to the wall and puddle by the door way, the water never seemed to dry up.. this Iām am sure has been happening for a while judging from the decay in the plaster.
In regard to service, there was typically one person at the front desk, all of which seemed more akin to a doorman of an office building than a hotel. There was an overall lack of hospitality training and feeling of luxury and service that the online images portray.
Top Lage im Financial District. Der Zustand der Wohnung war gut, alles was man benƶtigt ist vorhanden. Die Schlafcouch war von der QualitƤt und der Sauberkeit nicht so gut, aber das ist auch der einzige Kritikpunkt. Die Kommunikation mit der Unterkunft war hervorragend. Auf Grund der sehr guten Lage absolut zu empfehlen.
Iāve stayed here many times over the last 5 years often for a week or two at a time while the property was under different management. When the AC stopped working and the room temp climbed to 82F I expected some help. While my email communication got quick answers, I spent two sweaty nights (the windows barely open), and no offer to change rooms or otherwise provide relief despite my requests. Iāve made repeated requests to management, but now that Iāve checked out am being ghosted. The problem with these apart hotel places is when something goes wrong it feels like no one is around to help.
It was a prefect place for a family vacation⦠the hotel is great, calm, very friendly and well equipped. A special thanks to the team, very welcoming.
There was a lot of construction noise from hotel work being done during the day while I was staying. The lighting really could have been better in the room, even with all the lights on it was dim and the top bolt on my door didn't work. Overall it was a really great room, clean, large, easy to use, and a great location with the subway on the corner of the same block. Target and Whole Foods are within walking distance, as is the Brooklyn Bridge,
My family- 2 kids /2 adults stayed in the King executive. It was perfect. Having a ā2ndā bedroom was great. Anna at the front desk was amazing and so helpful! Definitely will be staying again!