At the heart of St. Helier, Marina Metro Hotel is where you can unwind with a drink at the bar or indulge in delicious food at the restaurant. Previous guests rave about their stay and love that they can connect to WiFi in public areas, play a match on the outdoor tennis court, or simply relax on the terrace.
The Promenade, Havre Des Pas, St. Helier, Channel Islands, JE2 4UQ
What's nearby
Havre des Pas - 1 min walk - 0.1 km
King Street - 11 min walk - 1.0 km
St. Helier Central Market - 13 min walk - 1.1 km
Port of Jersey - 14 min walk - 1.2 km
Elizabeth Castle - 15 min walk - 1.3 km
Getting around
Jersey (JER) - 15 min drive
Guernsey (GCI) - 90 min drive
Restaurants
โชLillyโs Mini Market - โฌ12 min walk
โชPizzeria Famosa - โฌ8 min walk
โชThe Good Egg - โฌ3 min walk
โชLamplighter - โฌ13 min walk
โชRestaurant Sirocco - โฌ12 min walk
About this property
Marina Metro Hotel
Marina Metro Hotel offers a great location, putting you within a 15-minute walk of King Street and St. Helier Central Market. After getting a workout at the outdoor tennis courts, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Also, Port of Jersey and Elizabeth Castle are just a 5-minute drive away.
At a glance
DONE
Hotel size
34 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18
Check-out time is 10:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Breakfast available (surcharge)
Restaurant
Bar/lounge
What to do
Cycling nearby
Sailing nearby
Scuba diving nearby
Working away
Computer station
Services
Luggage storage
Multilingual staff
Facilities
Terrace
Outdoor tennis court
Accessibility
Elevator
Wheelchair-accessible registration desk
Well-lit path to entrance
Room amenities
Food and drink
Highchair
Fees & policies
Optional extras
Breakfast costs approximately GBP 7.00 to 10.00 per person
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Also known as
Marina Metro
Marina St Helier
Marina Metro Hotel St Helier
Marina Metro St Helier
Marina Metro Hotel St. Helier
Marina Metro Hotel Jersey/St. Helier
Marina Metro St. Helier
Marina Metro Hotel Jersey/St. Helier
Marina Hotel St Helier
Marina Metro Hotel Hotel
Marina Metro Hotel St. Helier
Marina Metro Hotel Hotel St. Helier
Frequently asked questions
Are pets allowed at Marina Metro Hotel?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Marina Metro Hotel?
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is 10:00 AM.
What is there to do at Marina Metro Hotel and nearby?
Practice your swing on the tennis courts. Additional recreation nearby includes birdwatching.
Are there restaurants at or near Marina Metro Hotel?
Yes, there's an onsite restaurant.
What's the area around Marina Metro Hotel like?
Marina Metro Hotel is a short 18-minute walk from Port of Jersey and 11 minutes' walk from Jersey Museum & Art Gallery.
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Reviews
Marina Metro Hotel Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
8.6
Location
8.8
Staff & service
7.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was excellent with a huge and nice spread, and the service was friendly and courteous. (7 reviews)
The hotel is situated right on the beach with incredible views and easy access to the shore. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Shower
View
Breakfast
Bar
Location
Food
Drinks
Restaurant
Reviews
Verified
10/10 Exceptional
Sep 14, 2025
The hotel is right on the sea front, and our bedroom window had an amazing view over the bay.
The staff were very friendly and helpful and the food was lovely and plentiful.
Mary
Mary, 7-night trip
Verified
10/10 Exceptional
Jul 30, 2025
Convenient location right by the seafront with regular bus links to both St Helier's and Gorey.
Jamie
Jamie, 3-night trip
Verified
10/10 Exceptional
Mar 23, 2025
Staff very helpful and polite ,location good close to town, amazing view over the bay from room
Ros
Ros, 3-night trip
Verified
10/10 Exceptional
Apr 13, 2025
character hotel, friendly staff , entertainment at weekend, great sea views
Colin
Colin, 3-night trip
Verified
10/10 Exceptional
Jul 13, 2025
Great Hotel. Brilliant location. Clean, staff helpful and friendly. Will definitely return
Karen
Karen, 1-night trip
Verified
10/10 Exceptional
Jun 21, 2024
Really enjoyed our stay. Hotel was very comfortable and havenโt had aa better sleep for years. Would definitely come back again.
Simon
Simon, 4-night trip
Verified
8/10 Very good
Aug 17, 2024
Patricia, Roy and all staff were incredible. So helpful and the food was amazing.
Kate
Kate, 2-night trip
Verified
6/10 Good
Oct 3, 2025
Rooms very dated and only superficially clean. Eg dust in all corners, on skirting, doors etc
Unable to confirm bedroom door was locked from inside, access to hotel bedrooms really easy from street
Breakfast was nice, location was very good
Joanna
Joanna, 5-night trip
Verified
10/10 Exceptional
Jun 11, 2025
I enjoyed my stay here. The hotel is very convenient and it is by the beach so I had an incredible view each day I stayed there. The staffs are friendly and helpful. They serve quality food and I enjoyed the fresh oysters the most. My room is spacious for a single room and the bed is very comfortable. Itโs very accessible to public transport. This hotel is affordable and has excellent service.
Greggy
Greggy, 3-night trip
Verified
10/10 Exceptional
May 21, 2025
I loved how clean and quiet it was. Jersey is a beautiful and transport accessible island. I will be returning 100%
Katelynn
Katelynn, 3-night trip
Verified
8/10 Very good
Jul 31, 2024
Position
Dining bar
Good bedroom
Really enjoyed marina Metro
More Carpet shampooing
Pamela
Pamela, 3-night trip
Verified
10/10 Exceptional
Aug 6, 2023
Solo traveller. Great breakfast option and view. One of the most affordable choices in Jersey.
Mark Phillip
Mark Phillip, 4-night trip
Verified
10/10 Exceptional
Aug 9, 2024
Wonderful
The staff are fantastic at this hotel I know the rooms are basic but I knew that before I booked it's in a great location and I had an absolute fabulous time here
Catherine
Catherine, 3-night trip
Verified
10/10 Exceptional
Sep 23, 2024
Views & proximity to the sea were very good. Excellent personal service with welcoming and attentive staff. Range & presentation of restaurant food was excellent. Should we visit Jersey again we would certainly choose to stay here. Although a short distance from the town centre it was very accessible on foot and by public transport.
Derek
Derek, 3-night trip
Verified
6/10 Good
Apr 15, 2025
Uninspiring sadly.
I want to say good things, but I'm struggling.
Friendly staff, lovely breakfast, good location. However, as i entered the room, massive sigh ๐ฎโ๐จ. Uninspiring, bland, old furniture, kettle had seen better days, tv signal poor, constantly buffering. Bathroom ๐. Disappointed.
Cathryn
Cathryn, 3-night trip
Verified
8/10 Very good
Jul 3, 2025
Room OK, service great
The room was OK, a little bit dated but it did look like it had not been hoovered very well. The carpet edges round the room was dirty and dusty. If you wanted your room to be cleaned, you needed to hang the 'clean the room' hanger on the door handle but there was no hanger in the room. It didn't bother us as we were only staying for 3 nights. The owner and staff were lovely, friendly and attentive. Freshly cooked breakfast was lovely and reasonably priced. The Hotel is located right on the beach, very near to the bus station and habour where we caught the ferry to Guernsey. We had a very pleasant stay.
Sonia
Sonia, 3-night trip
Verified
8/10 Very good
May 30, 2024
The hotel was very good value for money and the sea views from the room and restaurant were exceptional. The room was clean and had great facilities. My only feedback would be that I don't understand the net curtains in the rooms, because it covered the view which is a major advantage of the hotel. When the water was run there was a loud noise as it re-filled. However this was only a minor quibble The hotel is nice and quiet, but very near a number of restaurants and a short walk into town. The food quality was outstanding and more like 5 star which I was shocked for a 3 star hotel.
Dave
Dave, 3-night trip
Verified
6/10 Good
Sep 21, 2023
Slightly dated, cigarette burns in curtains/netting, no cold water in the room, options were hot or warmโฆ no water pressure for the shower.
All of the staff were wonderful, very polite, pleasant and all willing to help, only issue was there was no one on reception at checkout time
Verified traveler
2-night trip
Verified
6/10 Good
Sep 19, 2024
The position of the hotel, overlooking the bay was splendid, with a walk along the promenade. Local transport first class, especially with the availability of a range of bus passes to purchase.
The room was clean and the beds were comfortable. However there was a lack of easily accessible sockets, and the decor was dated, as well as the bathroom.
There was a lift to all floors, and on the first floor there was a lounge, accessible for guests with a fabulous view,
but again decor and furniture dated.
Breakfasts were excellent, with super service from the friendly courteous staff.
The significant negative was the noise from music in the lounge which had been let as a private function.
Brenda
Brenda, 7-night trip
Verified
10/10 Exceptional
Aug 25, 2024
On arrival we were pleasantly surprised to have been upgraded to a sea view room which was just above the outside space of the Dockyard Restaurant. Most of the time it was really peaceful listening to the waves, apart from Saturday night when the place was full of youngsters in a variety of stages of drunkeness and all practising who could shout the loudest untill after midnight.
The service was spot on and the breakfast was very nice looking over the bay. The hotel is a litle tired and the bathroom was well in need of updating after a few nights in a Marriot Junior Suite probably an unfair comparison although the same price.
It is well situated for walking around St Helier and you wont better it for good service but a lick of paint in the bedrooms and somewhere to put the fridge other than on the dressing table could make it even better.
We had a great time and pleased we went.
Robert
Robert, 3-night trip
Verified
6/10 Good
Sep 9, 2024
when we arrived we were given a room on the 4th floor, it was terrible, dirty dusty, draws had hairs in, kettle you would not give to a charity shop, teaspoons dirty, the ceiling light only had one bulb out of three working, the room was horrible, we complained ,and after awhile we were moved to a better room, but told we would have to move on our last day, so we moved again, all in all rooms average but hotel needs a overhaul. that said break fast was good lots of choice, staff you could not fault, they all went above and beyond. the main bug bare was the owner Geoff, he deffinatly needs to go to charm school it seemed everthing was a chore, he had no personality, and let the team down, so dont think we will be going back.
kevin
kevin, 4-night trip
Verified
10/10 Exceptional
May 8, 2023
Small, friendly hotel, close to sea front, so views of the sea from the bar and restaurant area, and option to eat outside in warm weather.
Jane
Jane, 7-night trip
Verified
6/10 Good
Jul 6, 2022
Decent location
Leon
Leon, 2-night trip
Verified
10/10 Exceptional
Jun 17, 2024
The property was extremely clean and modern
Arthur
Arthur, 3-night trip
Verified
10/10 Exceptional
Sep 10, 2022
Everyone really friendly staff were really helpful hope to c hem all next yeat