Located near a train station, Best Western Heath Court Hotel is a great choice for a stay in Newmarket. For a bite to eat, guests can check out Bertie's Restaurant, which serves British cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge and a terrace. The helpful staff and location get great marks from fellow travelers.
Languages
English, French
At a glance
Arriving/Leaving
Check-in start time: 3:30 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets allowed (2 total)*
Service animals welcome
Restrictions apply*
Special features
Dining
Bertie's Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 15.00 for adults and GBP 7.50 for children
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from January 3 to January 9:
One of the dining venues
Bar/Lounge
The following facilities are closed on Monday and Friday:
Bar/lounge
Dining venue(s)
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for GBP 45.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 10.00 per pet, per day
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Heath Court Hotel Newmarket
Best Western Heath Court Hotel
Best Western Heath Court Newmarket
Best Western Heath Court
Best Western Newmarket
Newmarket Best Western
Heath Court Hotel Newmarket
Best Western Heath Court Hotel Hotel
Best Western Heath Court Hotel Newmarket
Best Western Heath Court Hotel Hotel Newmarket
Frequently asked questions
Are pets allowed at Best Western Heath Court Hotel?
Yes, pets are welcome, with a limit of 2 total. There's a charge of GBP 10.00 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Best Western Heath Court Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Heath Court Hotel?
Check-in start time: 3:30 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Best Western Heath Court Hotel and nearby?
Recommended spots to visit include Newmarket Racecourse (1.5 mi) and St. John's College (13.5 mi), along with Ely Cathedral (13.7 mi) and St Catharine's College (14 mi).
Are there restaurants at or near Best Western Heath Court Hotel?
Yes, Bertie's Restaurant offers British cuisine.
What's the area around Best Western Heath Court Hotel like?
Best Western Heath Court Hotel is in the heart of Newmarket, a short 7-minute walk from National Horseracing Museum. Travelers love the hotel's prime location.
Best Western Heath Court Hotel Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
9.0/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 12, 2024
Gary
Gary, 1-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 11, 2024
Huge comfortable room.
Stayed for one night and wanted a hotel that offered more than a standard hotel offers. We had a large (almost huge) comfortable room with plenty of hanging space in the wardrobe, a king sized comfortable bed and a lovely en-suite. Would definitely stay there again.
Rachel
Rachel, 1-night business trip
Verified Hoteles.com guest review
6/10 Good
Nov 10, 2024
Sat 9th Nov
The place is well located its my first visit to new market and the closeness to the horses training was brilliant and was amazing to see so many
The hotel was very expensive
£13 for two Ham sandwiches with cheese. Really expensive
The staff were great. They are governed by the prices
But you really need a Reality check
Its a Piece of bread with cheese gratings
The crisps were aldi standard
I Say Aldi standard as the packet given when askee is the same as the multi oack i have at home and put in my daugters butty box
I didnt eat dinner or brraofast as id need a Loan no doubt but when i can get two full breakfasts and unlimted coffee about 200 yards down the road cheaper than two han sadwhiches its an issue
Oh and the toilet was blocked all day in the bar area
Staff were told but was still blocked until Sunday
( sunday is more expensive for call outs ) if thats what was needed
If its just waiting for a Cleaner then thats poor as everyone can clean and unblock a toilet
Verified traveler
1-night family trip
Verified Hoteles.com guest review
6/10 Good
Nov 10, 2024
Nice hotel, bad carpark
On arrival the gentleman was helpful, he was finishing his shift but very engaging, the lady from Europe who took over was rude and unhelpful, just not the right attitude to talk to guests. Never had rudeness from a receptionist before. Rooms were big and spacious, beds comfy, cant fault that. Had a fire alarm but got cancelled as we left the room.Mu biggest bug bearer is the car park is not big enough. Cars everywhere that i ended up parking on the street. There was a function on and the paying guests staying at the hotel gets second treatment for the car park. Red flag for me when staying at a hotel.
dave
dave, 1-night trip with friends
Verified Hoteles.com guest review
8/10 Very Good
Oct 27, 2024
The room was fine very clean.
It was a bit chilly and the heating didn’t work very well and the bathroom door handle was falling off and didn’t work
Linda
Linda, 1-night family trip
Verified Hoteles.com guest review
6/10 Good
Oct 23, 2024
Melissa
Melissa, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 5, 2024
We had a great stay . The staff were friendly and helpful
Patricia
Patricia, 6-night trip
Verified Hoteles.com guest review
6/10 Good
Oct 2, 2024
oliver
oliver, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 29, 2024
Kevin
Kevin, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Sep 22, 2024
MRS NM
MRS NM, 3-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Sep 20, 2024
Good stay, room was nice and clean, service was very good
Verified traveler
1-night trip
Verified Hoteles.com guest review
4/10 Fair
Sep 18, 2024
Mr mark whitehouse
Mr mark whitehouse, 2-night trip
Verified Hoteles.com guest review
8/10 Very Good
Sep 11, 2024
Steven
Steven, 3-night business trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 7, 2024
Lovely clean hotel
Great stay, loved this hotel. Would love to go back.
Mabel
Mabel, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Aug 30, 2024
Kevin
Kevin, 2-night trip
Verified Hoteles.com guest review
8/10 Very Good
Aug 28, 2024
BRIAN
BRIAN, 1-night trip
Verified Hoteles.com guest review
6/10 Good
Aug 26, 2024
Daniel
Daniel, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 18, 2024
Lovely stay
Pleasant and comfortable stay no complaints. Room clean, staff friendly, good location.
Matthew
Matthew, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 18, 2024
Laura
Laura, 1-night trip with friends
Verified Hoteles.com guest review
10/10 Exceptional
Aug 17, 2024
Perfect location
John
John, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Aug 8, 2024
Roxanne
Roxanne, 1-night trip
Verified Hoteles.com guest review
6/10 Good
Aug 6, 2024
The dining experience was disappointing. The manager did offer to not charge us, but as we had been given complimentary desserts and had drinks we felt it was fair to pay. Service was not its usual standard, but that maybe because it was busy. Stepped on 2 small stones in bare feet in the bedroom and the tv was at an odd angle to watch in bed. Bathroom was immaculate and plenty of complimentary coffee in bedroom.
Sandyann
Sandyann, 1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 5, 2024
was a hot day and some instructions on using the air con would have been helpful.
JOHN GRAHAM
JOHN GRAHAM, 1-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Jul 28, 2024
Michelle
Michelle, 1-night trip
Verified Hoteles.com guest review
6/10 Good
Jul 19, 2024
Not a great room. Very Small and a riser cupboard in the bathroom was extremely noisy. Small bed. Convenient for town though