There was a lot of mold in the air conditioner for three days and by then my whole family was already sick and I wanted to leave the hotel immediately, but the manager said they would sort everything out. The deal was changed to a worse room and there were also a lot of problems in the room that some of them didn't fix. Despite many requests, after many requests for adequate compensation, a preliminary inspection, giving me access to the bar and all sorts of things that didn't satisfy my request because we lost a full vacation because the whole family was sick. There are many more unpleasant details that I could detail and that you might be interested in.
I called the front desk and he didn't answer me on purpose. After I found him, he simply explained to me that he doesn't answer people during work hours, even though I saw him talking on his cell phone while working without a problem. After I asked him if he knew why I was nervous, he said it seemed to him that something had happened to the air conditioner in our room. I explained that because of their negligence, the whole family got sick.