I've stayed more than thousand hotels, from upscale Ritz-Carlton, Four Seasons, Peninsula, Mandarin Oriental, to budget ones.
I can't believe that this hotel can be branded as 4-star Holiday Inn. In Osaka, Holiday Inn Express Osaka City Centre- Midosuji even much better than this hotel. The only advantage is location, a very short walking distance can easily touch the central Dotonbori. Otherwise, this hotel has nothing better in my opinion.
I'll say my special thank for Mr. オクデ, who was at the front desk of Holiday Inn Osaka. Upon arrival I followed the lobby instruction board, lined up, waiting for check in with my luggage and carries . Mr. オクデ, saw me for a second, and then, kept watching his monitor, without any greeting or notice. Although it's obvious that his desk was very ready for check in. Finally, i had to request for check in by my self and luckily, he accepted.
Kindly, Mr. オクデ assigned a 2nd floor room for us, it's not clean, not bright. But overall, that's not important, I shall not return......