A wonderful team, a lovely room, a hotel that is well worth booking.
Two night stay for business. Solo traveller.
Driving up to this hotel is a unique experience, looking more like a block of concierge attended flats than a hotel it would be easy to be put off, however, within moments of entering and talking with the staff all my preconceptions were swept away.
The staff were amazing, and just to mention a few - Sophie in the Reception team was welcoming, efficient with regards hotel process, and then spent real time to chat which was an amazing welcome and so refreshing. Joe in the breakfast team was enthusiastic and professional as well as showing his personality, a trait that is so often lacking in hotels nowadays. Nikita in the attached spa provided an exceptional treatment for amazing value too, and as a seasoned spa user this treatment stood out as one of the best I've experienced. Housekeeping are efficient and pleasant in passing, making eye contact and smiling a welcome that adds to the ambiance.
I cannot speak highly enough of the team as I experienced them to be, thank you.
The double deluxe room was well specified, a great space. To have both a large comfy sofa and a desk that were useable was unexpected and made the stay even more enjoyable.
The air con in the room has comfortably maintained a cool atmosphere through 30 degree heat making it a fantastic place to come back to after challenging days at work.
All in all, very happy with this stay, and thorough