I stayed at the Skye Hotel for 1 night (although I was originally supposed to stay for 2) and during my stay, a bullet went through the window. I called the front desk 3 times, and nobody answered the phone, police were roaming the building for 4 hours, I was unable to sleep out of fear for my life. I was supposed to stay for 2 nights, when I asked for a full refund, the front desk was rude and dismissive. In addition, the bathrooms were dirty, and the service was unprofessional.