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Hotel Rancho Encantado

4.0 star property
Beachfront hotel with spa, near Lake Bacalar

Choose dates to view prices

Located by the lake, Hotel Rancho Encantado offers a serene retreat with a poolside bar, a peaceful garden, and private beach. Unwind with rowing or indulge in Mexican cuisine at Los Hechizos restaurant. The helpful staff has left a lasting impression on previous guests.
VIP Access

Reviews

9.4 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Hot tub
  • Pool bar
  • Room service
  • Airport shuttle
  • Terrace
  • Air conditioning

For families (6)

  • Children stay free
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Premium bedding
The current price is $160
$196 total
includes taxes & fees
Jun 18 - Jun 19

Why we love this property

Shoreline bliss
Uncover aquatic wonders from this hotel on a private beach. Spend afternoons rowing, or venture nearby for sailing and scuba diving adventures.
Business and beach bliss
Located on a private beach, this hotel offers a conference space and meeting room for work. After hours, unwind at the spa, bar, or poolside.
Authentic Mexican dining
Experience Mexican cuisine at this hotel's restaurant, where cooked-to-order breakfast awaits. The bar offers a perfect spot to unwind after meals.

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Cabin, Lake View

Cabin, Lake View | Premium bedding, in-room safe, iron/ironing board, bed sheets

Cabin, Lake View

10.0 out of 10
Exceptional
(6 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Suite, Garden View

Superior Suite, Garden View | Premium bedding, in-room safe, iron/ironing board, bed sheets

Superior Suite, Garden View

  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden double room with AC

Garden double room with AC | Premium bedding, in-room safe, iron/ironing board, bed sheets

Garden double room with AC

8.8 out of 10
Excellent
(5 reviews)
  • Garden view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View | Premium bedding, in-room safe, iron/ironing board, bed sheets

Room, 1 King Bed, Garden View

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Master Suite

Garden Master Suite | Premium bedding, in-room safe, iron/ironing board, bed sheets

Garden Master Suite

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, Garden View

Suite, Garden View | Premium bedding, in-room safe, iron/ironing board, bed sheets

Suite, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite lagoon view

Master Suite lagoon view | Premium bedding, in-room safe, iron/ironing board, bed sheets

Master Suite lagoon view

9.2 out of 10
Wonderful
(5 reviews)
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Double suite, lagoon view

Double suite, lagoon view | Premium bedding, in-room safe, iron/ironing board, bed sheets

Double suite, lagoon view

10.0 out of 10
Exceptional
(5 reviews)
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Jardin Doble 2 Camas

Suite Jardin Doble 2 Camas | Premium bedding, in-room safe, iron/ironing board, bed sheets

Suite Jardin Doble 2 Camas

8.6 out of 10
Excellent
(9 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Casita Laguna Superior

Casita Laguna Superior | Premium bedding, in-room safe, iron/ironing board, bed sheets

Casita Laguna Superior

9.0 out of 10
Wonderful
(2 reviews)
  • Lagoon view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Exclusive Villa

Exclusive Villa | Terrace/patio

Exclusive Villa

  • Lagoon view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Traditional Cabin

Traditional Cabin | Premium bedding, in-room safe, iron/ironing board, bed sheets

Traditional Cabin

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Superior Studio Suite

Superior Studio Suite | View from room

Superior Studio Suite

  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the neighborhood

Map
Carretera Federal 307 Km 24, Bacalar, QROO, 77930

What's nearby

  • Lake Bacalar - 8 min walk - 0.7 km
  • Polytechnic University of Bacalar - 4 min drive - 2.5 km
  • Laguna Bacalar Ecological Park - 4 min drive - 2.9 km
  • Cenote Azul - 8 min drive - 7.6 km
  • Cenote Cocalitos - 8 min drive - 7.2 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive
  • Corozal (CZH) - 54 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪asadero el establo - ‬2 min drive
  • ‪Pueblo Pirata - ‬18 min walk
  • ‪Las Miches De La 1 - ‬4 min drive
  • ‪Marisqueria El Taco Loco - ‬15 min walk
  • ‪Xoloitzcuintle Bacalar - ‬4 min drive

About this property

Hotel Rancho Encantado

Hotel Rancho Encantado offers a private beach and puts you near activities like scuba diving and sailing. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. Los Hechizos serves Mexican cuisine and is open for breakfast, lunch, and dinner. A poolside bar, a hot tub, and a terrace are other highlights. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 35 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • On a private beach
  • Canoeing
  • Ecotours nearby
  • Sailing nearby
  • Scuba diving nearby

Working away

  • Meeting room
  • Conference space (1216 square feet)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Pool loungers

Facilities

  • 17 buildings/towers
  • Built in 1994
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Mosquito nets
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Premium bedding

Freshen up

  • Rainfall showerhead
  • Shower only
  • Hair dryer
  • Towels

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Dining

Los Hechizos - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Refundable deposits

  • Breakage deposit: MXN 3000.00 per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 200 to 500 for adults, and MXN 200 to 500 for children
  • Airport shuttle service is offered for an extra charge of MXN 560.00 per person (roundtrip)

Children & extra beds

  • Airport shuttle for children between the ages of 2 and 12 costs MXN 560.00 (roundtrip)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • Children under 12 years old are not allowed in the hot tub without adult supervision
  • Guests under 13 years old are not allowed in the spa, and guests under 13 years old are only allowed with adult supervision

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Property Registration Number 001-025-002544/2026

Also known as

Hotel Rancho Encantado

Hotel Rancho Encantado Bacalar

Rancho Encantado

Rancho Encantado Bacalar

Rancho Encantado Hotel Bacalar

Rancho Encantado Laguna Bacalar

Hotel Rancho Encantado Hotel

Hotel Rancho Encantado Bacalar

Hotel Rancho Encantado Hotel Bacalar

Frequently asked questions

Does Hotel Rancho Encantado offer free cancellation for a full refund?

Yes, Hotel Rancho Encantado does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Rancho Encantado?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.

Are pets allowed at Hotel Rancho Encantado?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Rancho Encantado?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Hotel Rancho Encantado?

Yes, an airport shuttle is available. The charge is MXN 560.00 per person roundtrip.

What are the check-in and check-out times at Hotel Rancho Encantado?

Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Hotel Rancho Encantado and nearby?

Have fun during the warmer months with activities such as rowing. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hotel Rancho Encantado also has a private beach and an outdoor pool, as well as a garden.

Are there restaurants at or near Hotel Rancho Encantado?

Yes, Los Hechizos offers Mexican cuisine.

What's the area around Hotel Rancho Encantado like?

Hotel Rancho Encantado is located a short 7-minute walk from Lake Bacalar.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Location

9.4

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was delicious and freshly prepared, with some staff members going above and beyond to make it a special experience. (9 reviews)
  • The pool and jacuzzi were clean and inviting, with many guests enjoying them during their stay. (14 reviews)
  • The spa treatments were exceptional, with one reviewer praising an incredible massage and a truly relaxing experience. (6 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
View
Lagoons
Food
Restaurant
Location
Service staff
Water
Children
Family friendly

Reviews

Verified

10/10 Exceptional

Incredible property, wonderful staff and excellent restaurant, the complete package. It’s hard to find a place that checks all the boxes, this place does. Book a lakeside room you won’t be disappointed. We can’t wait to return!
John, 2-night trip
Verified

10/10 Exceptional

Everyone was great
Maria, 3-night trip
Verified

10/10 Exceptional

Very comfortable, safe, relaxing property
Elizabeth, 1-night trip
Verified

10/10 Exceptional

Excellent hotel for relaxing right on the lagoon. Very clean, staff is friendly, love their dock, pool, jacuzzi. Beds and rooms are very clean and comfortable beds.
Elizabeth, 1-night trip
Verified

10/10 Exceptional

Everything was in great conditions super clean and comfortable.
Karen, 5-night trip
Verified

10/10 Exceptional

We stayed at Rancho Encantado for the weekend, and it was an incredible experience. A special thank you to José at the restaurant, his service was outstanding. Also, Vega, the paddleboard instructor, was amazing. Such a kind and patient person. He really helped my wife feel comfortable trying new things, she even went kayaking and paddleboarding, which she normally wouldn’t do! The sunrise over the lagoon was absolutely beautiful, and the water is simply stunning. We also did the 2-hour lagoon tour, and it was a great experience. We truly enjoyed it. The food deserves a special mention: excellent quality, and the presentation of each dish was professional and impressive. All the staff were welcoming, and the atmosphere of the place makes you want to stay more than just a couple of nights. We will definitely come back. And the photos we took are just beautiful!
Hugo, 2-night trip
Verified

10/10 Exceptional

Great location, courteous staff, highly recommend it 👍
juan, 3-night trip
Verified

10/10 Exceptional

Clean, beautiful pool, well situated on lagoon. Staff were friendly and helpful.
Karen, 1-night trip
Verified

10/10 Exceptional

The hotel is an oasis on teh Lake with great waterfront location with on-site pool, restaurant and dock facilities.
Paul, 4-night trip
Verified

10/10 Exceptional

This place is great for family I loved
Salvador, 2-night trip
Verified

10/10 Exceptional

The week we spent at the resort was very special. The staff are wonderful and our every need was taken care of. The environment is pristine. I highly recommend this resort and the staff! We will be back.😁
Robert, 6-night trip
Verified

10/10 Exceptional

Very relaxed und very nice Hotel, friendly staff und nice view to the Lagune
Sabrina, 2-night trip
Verified

10/10 Exceptional

Great stay, place it’s awesome and the staff is super nice z
Jose De la, 4-night trip
Verified

10/10 Exceptional

The hotel was gorgeous and the staff was very attentive and courteous
Lorena G, 3-night trip
Verified

10/10 Exceptional

Excellent hotel and restaurant. I would recommended 100%
Mario, 3-night trip
Verified

10/10 Exceptional

Wonderful stay innCondes

Fantastic location, very accommodating staff and management, all in all a wonderful experience
Udi, 2-night trip
Verified

10/10 Exceptional

Excelente restaurant and friendly service
Maria, 3-night trip
Verified

10/10 Exceptional

Beautiful place! We enjoyed every second The staff was kind and helpful at all times
Vanessa, 5-night trip
Verified

10/10 Exceptional

Quiet and clean and beautiful, great for kids
Camellia, 3-night trip
Verified

10/10 Exceptional

Is a nice quiet place very relaxing
Jose l, 2-night trip
Verified

10/10 Exceptional

I liked everything, it was exactly what we needed, quiet and relaxing.
Guadalupe, 5-night trip
Verified

10/10 Exceptional

First time visiting Eco resort. Enjoyed a lot peaceful environment, healing the stress. Excellent service and kindness of the people work there.
Mizuki, 3-night trip
Verified

10/10 Exceptional

Nice view and good service of kayak. Very hot water and heats quickly!
Hsiang, 2-night trip
Verified

10/10 Exceptional

Awesome Eco Hotel to stay...beautiful views to the lagoon. Beautiful cabins and garnes. I will come back soon to this wonderful place.
Liliana, 1-night trip
Verified

8/10 Very good

Unfortunately, I messed the booking up so we ended up in garden rooms rather than the lagoon rooms which meant we didnt get the experience we were hoping for. Staff very friendly and helpful, and great location plus free use of kayaks etc. Maybe not as much access to swings, hammocks, etc as we'd thought, and noticeable road noise; but, again, we were expecting to have dedicated seating and lagoon access. Marginal price difference between rooms so go for lagoon cottages. Hotel automatically adds service charge even if you leave staff a tip which is a bit naughty.
Andy, 2-night trip