The hotel itself was beautiful—new, modern, and exceptionally clean. The rooms and common areas were well maintained, and everything looked fresh and updated.
Unfortunately, the overall experience fell short because of the staff. While they were professional, every interaction felt robotic, cold, and impersonal. There was very little warmth or genuine hospitality, which made the stay feel less welcoming.
Another disappointment was the lack of amenities. Considering the price of the hotel, I expected much more. There simply wasn’t enough value to justify the cost. If you’re looking for a clean, new place to stay, this hotel fits the bill. However, if you value friendly service, amenities, and getting good value for your money, you may want to consider other options. Couples Swept Away and Rui Negril were amazing!