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Alex Alpine Resort - Spa & Sports

4.5 star property
Ski-in/ski-out hotel with spa, near Zermatt-Matterhorn Ski Paradise

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In the heart of Zermatt City Centre, Resort Hotel Alex offers a vibrant retreat with an international restaurant, ski-in/ski-out access and an arcade/game room. Unwind with a hot stone massage at Alex Spa or enjoy racquetball/squash in the health club. With helpful staff on hand and activities like bike rentals, this hotel is perfect for families.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Ski-in/ski-out access
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Ski storage
  • Ski passes
  • Health club
  • Indoor tennis court
  • Sauna
  • Steam room
  • Hot tub

For families (6)

  • Babysitting (surcharge)
  • Playground on site
  • Connecting/adjoining rooms available
  • Garden
  • Terrace
  • Daily housekeeping
The current price is $385
$410 total
includes taxes & fees
Apr 19 - Apr 20

Why we love this property

Spa retreat bliss
Mountain-set hotel features a full-service spa with massages, facials, and body treatments. Guests unwind in the hot tub, sauna, and Turkish bath.
Dining delights
This hotel offers both international and local cuisine at its restaurant. Free buffet breakfast awaits guests, and the bar adds a stylish spot to unwind.
Sleep sanctuary bliss
Wrapped in bathrobes after soaking in deep tubs, guests drift into blissful slumber on hypo-allergenic, premium bedding with turndown service.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | 1 bedroom, premium bedding, in-room safe, desk

Classic Double or Twin Room

8.8 out of 10
Excellent
(6 reviews)
  • Mountain view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Double or Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • Mountain view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Single Room

Classic Single Room | 1 bedroom, premium bedding, in-room safe, desk

Classic Single Room

8.8 out of 10
Excellent
(11 reviews)
  • Mountain view
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Suite

  • Mountain view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Junior Suite

Classic Junior Suite | 1 bedroom, premium bedding, in-room safe, desk

Classic Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Budget Standard Zimmer

Budget Standard Zimmer | 1 bedroom, premium bedding, in-room safe, desk

Budget Standard Zimmer

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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The price is $348
$371 total
includes taxes & fees
Apr 20 - Apr 21
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About the neighborhood

Map
Bodmenstrasse 12, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt Visitor Center - 2 min walk - 0.2 km
  • Matterhorn Museum - 5 min walk - 0.4 km
  • Zermatt - Furi - 5 min walk - 0.4 km
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.6 km

Getting around

  • Sion (SIR) - 75 min drive
  • Geneva International Airport (GVA) - 162 min drive
  • Zermatt Gornergratbahn Station - 3 min walk
  • Zermatt (QZB-Zermatt Train Station) - 3 min walk
  • Zermatt Station - 4 min walk

Restaurants

  • ‪Walliserkanne - ‬3 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Le Petit Royal - ‬1 min walk
  • ‪Restaurant Derby - ‬2 min walk
  • ‪Golden India - ‬2 min walk

About this property

Alex Alpine Resort - Spa & Sports

Placing you just steps from Zermatt-Matterhorn Ski Paradise, Alex Alpine Resort - Spa & Sports allows you more time for skiing with ski-in/ski-out access. Guests can visit the spa to indulge in hot stone massages, reflexology, or mani/pedis, and Alex Grill serves international cuisine. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a health club. Skiers will appreciate access to ski passes and storage. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 85 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 6:30 AM - 11 PM
    • Front desk staffed during limited hours
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Zermatt is in a car-free zone and can be reached only by train.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Playground
  • Babysitting (surcharge)

What to do

  • Tennis lessons
  • Yoga classes
  • Pool table
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Wildlife viewing nearby
  • Ice skating nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (2153 square feet)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bicycle rentals
  • Pool loungers
  • Ski storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Health club
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Indoor tennis courts
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Traditional architecture

Accessibility

  • Elevator

Ski

  • Ski-in/ski-out access
  • Ski passes
  • Ski storage
  • Downhill skiing nearby
  • Ski lessons nearby
  • Snowboarding nearby
  • Ski rental shops
  • Snowshoeing nearby

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Alex Spa has 2 treatment rooms. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

Alex Grill - This restaurant specializes in international cuisine.
Bodega Bacchus - This restaurant specializes in local cuisine. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Renovations and closures

The property is closed during October and November.

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for CHF 155.0 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Also known as

Alex Zermatt
Hotel Alex
Hotel Alex Zermatt
Resort Hotel Alex Zermatt
Alex Hotel Zermatt
Resort Hotel Alex
Resort Hotel Alex Hotel
Resort Hotel Alex Zermatt
Resort Hotel Alex Hotel Zermatt

Frequently asked questions

Is Alex Alpine Resort - Spa & Sports currently open?

The property is closed during October and November.

Does Alex Alpine Resort - Spa & Sports offer free cancellation for a full refund?

Yes, Alex Alpine Resort - Spa & Sports does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Alex Alpine Resort - Spa & Sports?

Yes, there's an indoor pool.

Are pets allowed at Alex Alpine Resort - Spa & Sports?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Alex Alpine Resort - Spa & Sports?

Sorry, there's no onsite parking at Alex Alpine Resort - Spa & Sports.

What are the check-in and check-out times at Alex Alpine Resort - Spa & Sports?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.

What is there to do at Alex Alpine Resort - Spa & Sports and nearby?

Practice your swing on the tennis courts. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Alex Alpine Resort - Spa & Sports also has an indoor pool, a sauna, and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Alex Alpine Resort - Spa & Sports?

Yes, Alex Grill offers international cuisine.

What's the area around Alex Alpine Resort - Spa & Sports like?

Alex Alpine Resort - Spa & Sports is a short 3-minute walk from Zermatt Gornergratbahn Station and 6 minutes' walk from Zermatt - Furi.

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Reviews

Alex Alpine Resort - Spa & Sports Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Location

9.4

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was very good with many different options. (7 reviews)
  • The spa area was huge, well-equipped, and offered a private experience with a pool, hot tub, and lounge area. (5 reviews)
  • The pool area was beautiful and a highlight of the property. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Location
Train station
Restaurant
Trains
Spa

Reviews

Verified

10/10 Exceptional

Nice hotel, great location
Sami, 2-night trip
Verified

10/10 Exceptional

Staff
Romain, 7-night trip
Verified

10/10 Exceptional

They upgraded my room to a mountain view room. Excellent location!
Erika, 2-night trip
Verified

10/10 Exceptional

Great view from room- very friendly staff
Robert, 1-night trip
Verified

10/10 Exceptional

We had a beautiful suite right on the 6th floor, which was the highlight of the stay
Sunil, 1-night trip
Verified

10/10 Exceptional

Amazing place!
James, 2-night trip
Verified

10/10 Exceptional

Friendly staff and excellent food
dave, 2-night trip
Verified

10/10 Exceptional

Excellent location and staff is very friendly. Also excellent breakfast.
Juzar, 1-night trip
Verified

10/10 Exceptional

Idyllic Swiss Hotel

Great location and service! Very beautiful, authentic decor. We loved the food at the bar and restaurant. Would love to stay again!
Jason, 2-night trip
Verified

10/10 Exceptional

Stunning facilities, pool area beaitiful. Staff very friendly. Loved it.
chris, 2-night trip
Verified

10/10 Exceptional

Excellent hotel. Very convenient & beautiful rooms.
Sangeeta, 1-night trip
Verified

10/10 Exceptional

Friendly and perfect facilities
dave, 1-night trip
Verified

10/10 Exceptional

Absolutely loved the hotel and my room!
Tetiana, 1-night trip
Verified

10/10 Exceptional

Very nice hotel, fantastic location.

Absolutely great hotel, and amazing location, can highly recommend. Breakfast was very good, with so many different options. Will definitely stay at Alex again on our next trip to Zermatt.
Mikael, 7-night trip
Verified

10/10 Exceptional

Loved staying here! Such a wonderful location to everything in town and the breakfast is phenomenal. Will be back!
Matthew, 5-night trip
Verified

10/10 Exceptional

The Hotel Alex is the perfect place to stay in Zermatt, Switzerland. Highly recommended to get a room with a balcony and view.
Ryan, 2-night trip
Verified

10/10 Exceptional

Short Stay in Zermatt

Great Hotel. Very friendly with helpful staff. Great breakfast.
Scott, 1-night trip
Verified

10/10 Exceptional

Beautiful hotel, very clean, friendly staff, great variety for breakfast. Gorgeous room and excellent bed linen
Gennady, 2-night trip
Verified

10/10 Exceptional

Everything about Hotel Alex exceeded my expectations. I would be happy to stay here again.
Emily, 1-night trip
Verified

10/10 Exceptional

This was a very lovely property, very unique and close to everything! Loved the indoor pool and spa
Meaghan, 2-night trip
Verified

10/10 Exceptional

A top class property. Fantastic service and attention to detail. Great food on the half board option. Brilliant amenities. Friendly and helpful staff.
Robert, 8-night trip
Verified

10/10 Exceptional

Great room super near the train station. Davide a great bartender. Great choice for Zermatt
Bryan, 2-night trip
Verified

10/10 Exceptional

It’s the location

Super hard bed but the LOCATION….SUPERB. Boutique hotel that offered a perfectly sized solo room however the bed was too firm for me. But again the LOCATION …. Superb.
Mitzi, 1-night trip
Verified

10/10 Exceptional

Next to the train station, great amenities, and walking distance or bus to Sunnegga ski gondola.
Ruth, 2-night trip
Verified

10/10 Exceptional

Location was super accessible from main stations, views from higher level rooms was fabulous! Breakfast staff was cheerful and accommodating. Highly recommend, will book again when in Zermatt!
Mun Ho, 2-night trip