Ismael Valdes Vergara 312, Santiago, Region Metropolitana, 8320000
What's nearby
Santa Lucia Hill - 8 min walk
Plaza de Armas - 11 min walk
Palacio de la Moneda - 3 min drive
Medical Center Hospital Worker - 3 min drive
San Cristobal Hill - 14 min drive
Getting around
Santiago Intl. Airport (SCL) - 15 min drive
Parque Almagro Station - 4 min drive
Matta Station - 4 min drive
Hospitales Station - 4 min drive
Bellas Artes Station - 4 min walk
Catholic University Station - 8 min walk
Baquedano Station - 8 min walk
Airport shuttle (surcharge)
Restaurants
Liguria - 2 min walk
Bocanariz - 3 min walk
Holy Moly - 2 min walk
Mulato - 3 min walk
Emporio La Rosa - 2 min walk
About this property
Hotel Ismael
When you stay at Hotel Ismael, you'll be just a 5-minute drive from Plaza de Armas and Palacio de la Moneda. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other features include a poolside bar, a snack bar/deli, and a terrace. Fellow travelers love the helpful staff. Public transportation is just a short walk: Bellas Artes Station is 4 minutes and Catholic University Station is 8 minutes.
Languages
Chinese (Mandarin), English, French, German, Italian, Portuguese, Spanish
At a glance
Hotel size
44 rooms
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking includes off-street options
Offsite parking nearby (USD 15 per night; discounts available)
Transfers
Airport shuttle (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Bar/lounge
Poolside bar
Coffee shop
Private dining
Room service
Snack bar/deli
Working away
24-hour business center
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Library
An outdoor pool
Reception hall
Accessibility
Elevator
Accessible airport shuttle
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning
Minibar
Bathrobes
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
Optional extras
Airport shuttle service is offered for an extra charge of USD 55 per vehicle (one-way, maximum occupancy 3)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Parking is available nearby and costs USD 15 per night (33 ft away)
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel 312
Hotel Ismael 312
Hotel Ismael 312 Santiago
Ismael 312
Ismael 312 Santiago
Hotel Ismael Santiago
Ismael Santiago
Hotel Ismael Hotel
Hotel Ismael Santiago
Hotel Ismael Hotel Santiago
Frequently asked questions
Does Hotel Ismael offer free cancellation for a full refund?
Yes, Hotel Ismael does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Ismael?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Ismael?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Ismael?
No, unfortunately, but there's discounted parking nearby.
Is airport shuttle service offered by Hotel Ismael?
Yes, an airport shuttle is available. The charge is USD 55 per vehicle one-way.
What are the check-in and check-out times at Hotel Ismael?
Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Hotel Ismael and nearby?
Hotel Ismael has an outdoor pool and a picnic area, as well as a garden.
Does Hotel Ismael have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Ismael like?
Hotel Ismael is in Downtown Santiago, a short 4-minute walk from Bellas Artes Station and 11 minutes' walk from Plaza de Armas.
Hotel Ismael Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.6/10
Staff & service
8.0/10
Amenities
9.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Apr 19, 2024
Beautiful boutique hotel in a great historic neighborhood with amazing staff! Fantastic fresh breakfast buffet. Nice park across the street and easy walking distance to musuems, parks, and plenty of PIZZA! Dont forget to try Verace Pizza around the corner and say hello to Aldo!
Stephanie
Stephanie, 3-night trip
Verified Expedia guest review
6/10 Good
Mar 22, 2024
Our carpet and bathroom floor were not cleaned the whole time we were there (3 nights). Also the used coffee cups and bathroom glass were never replaced. The French balcony door wouldn’t totally close so lots of noise at night (we were facing the front). And the air conditioner went out and was never properly fixed
Denise
Denise, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Mar 20, 2024
Verified traveler
4-night trip with friends
Verified Hoteles.com guest review
10/10 Exceptional
Mar 10, 2024
Jenny
Jenny, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 4, 2024
We stayed here for four nights two months ago at the start of our winter escape to summer and we returned for a night before our flight home. We were greeted like old friends and, once again, enjoyed the rooftop terrace, the great breakfast and the lovely surroundings, touring several nearby sights that we particularly enjoyed or missed the last time. The staff is terrific and we will certainly return.
Arthur
Arthur, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Feb 3, 2024
Great location, superb service with friendly staff, good breakfast, clean and comfortable room.
Michel
Michel, 4-night trip
Verified Hoteles.com guest review
8/10 Very Good
Feb 2, 2024
one of two elevators not working the entire time of my stay,
Cornelius
Cornelius, 7-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 26, 2024
Hotel Ismael : Santiago’s most walkable location
Staff were extremely helpful especially at the front desk, in the dining area and the night management staff . The location of this hotel to the sites, restaurants and park was amazing. Recommended highly with location for scenic walking in every direction.
J R
J R, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Jan 22, 2024
Friendly staff convenient for hop bus. English speaking staff. Looked after all our needs.
Donna
Donna, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 21, 2024
Great desk staff location was excellent, safe neighborhood.
Debra
Debra, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jan 21, 2024
katharine
katharine, 1-night trip
Verified Expedia guest review
2/10 Poor
Jan 20, 2024
The staff was helpful, but couldn't fix the air conditioning
Roslyn
Roslyn, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Jan 10, 2024
David
David, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 8, 2024
Arthur
Arthur, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 3, 2024
Nicholas
Nicholas, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 29, 2023
Elena
Elena, 3-night trip
Verified Expedia guest review
4/10 Fair
Nov 20, 2023
The black painted walls are depressing. The carpets are old and filthy. The beds are good. The front desk service was uncertain with regard to whether I paid ahead of time or not.
David
Verified Expedia guest review
8/10 Very Good
Nov 20, 2023
Anthony
Anthony, 2-night trip
Verified Expedia guest review
2/10 Poor
Nov 11, 2023
The hotel never returned my security deposit!!!!!!
The hotel did not return my security deposit. This is completely unacceptable.
Carlos
Carlos, 1-night business trip
Verified Hoteles.com guest review
8/10 Very Good
Oct 15, 2023
Location is perfect, staff kind and attentive. My room in particular had seen better days. Very old carpet and a moldy bathroom (shower and light fixtures.) Bedding and towels crisp and clean!
Shalini
Shalini, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 6, 2023
Great staff. Rooms are quiet and clean. Beds comfy. Perfect for the stay.
Jenny
Jenny, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Jul 25, 2023
the staff made my stay wonderful! everyone was so nice and kind and willing to help... DIEGO was excellent... I would recommend this hotel... Also location was easy to get to historical and touristic sites....
Norman
Norman, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 16, 2023
Excellent staff. Diego was extremely helpful in particular.