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Hotel La Joya

3.0 star property
Isla Mujeres beach hotel with spa and outdoor pool

Choose dates to view prices

Escape to Hotel La Joya, a seaside retreat with breathtaking views of the ocean. Unwind on the sun-kissed beach, indulge in a rejuvenating massage at the spa, or relax by the pool. With an international restaurant serving breakfast to dinner and helpful staff on hand, this hotel is perfect for those seeking relaxation.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Private beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is $113
$144 total
includes taxes & fees
May 28 - May 29

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 1 King Bed, Terrace, Ocean View

View from room

Suite, 1 King Bed, Terrace, Ocean View

9.4 out of 10
Exceptional
(9 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Garden View (with shared terrace)

In-room safe, desk, free WiFi, bed sheets

Suite, 1 King Bed, Garden View (with shared terrace)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Garden View (with shared terrace)

In-room safe, desk, free WiFi, bed sheets

Suite, 2 Queen Beds, Garden View (with shared terrace)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Garden View (with shared terrace)

Room, 1 King Bed, Garden View (with shared terrace) | In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed, Garden View (with shared terrace)

10.0 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Garden View (with shared terrace)

In-room safe, desk, free WiFi, bed sheets

Room, 2 Queen Beds, Garden View (with shared terrace)

9.0 out of 10
Wonderful
(9 reviews)
  • Garden view
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, 1 Bedroom, 1 living room, Kitchenette

Junior Suite, 1 Bedroom, 1 living room, Kitchenette | In-room safe, desk, free WiFi, bed sheets

Junior Suite, 1 Bedroom, 1 living room, Kitchenette

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite

Suite | In-room safe, desk, free WiFi, bed sheets

Suite

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Penthouse, 1 Bedroom, Kitchenette

Penthouse, 1 Bedroom, Kitchenette | In-room safe, desk, free WiFi, bed sheets

Penthouse, 1 Bedroom, Kitchenette

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Sofa Bed
  • Free WiFi

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About the neighborhood

Map
Carretera al Garrafon, Km. 5, Fracc. Mar Turquesa No. 20, Isla Mujeres, QROO, 77400

What's nearby

  • Garrafon Natural Reef Park - 2 min walk - 0.2 km
  • Parque de los Suenos - 3 min walk - 0.3 km
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 5 min walk - 0.4 km
  • Punta Sur - 13 min walk - 1.1 km
  • Isla Mujeres Sculpture Garden - 14 min walk - 1.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 123 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Zaza Beach Club - ‬11 min walk
  • ‪Albatros Beach Club - ‬19 min walk
  • ‪The Joint - ‬5 min walk
  • ‪Acantilado Restaurant - ‬12 min walk
  • ‪Mar Bella - ‬17 min walk

About this property

Hotel La Joya

  • Placing you just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, Hotel La Joya offers a private beach where you can enjoy beach umbrellas, beach massages, and sun loungers. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages at the spa. Las Mañanitas serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a snack bar/deli, and a terrace are other highlights. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 14 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Private beach access
  • Parasailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • An outdoor pool
  • Full-service spa

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages. The spa is open daily.

Dining

Las Mañanitas - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 35.19 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:30 AM to 7:30 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

Also known as

Hotel Joya Isla Mujeres

Joya Hotel

Joya Isla Mujeres

Hotel La Joya Hotel

Hotel La Joya Isla Mujeres

Hotel La Joya Hotel Isla Mujeres

Frequently asked questions

Does Hotel La Joya offer free cancellation for a full refund?

Yes, Hotel La Joya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel La Joya?

Yes, there's an outdoor pool. Guests have pool access from 8:30 AM to 7:30 PM.

Are pets allowed at Hotel La Joya?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel La Joya?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel La Joya?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hotel La Joya?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon.

Is there an onsite casino at Hotel La Joya?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (8 mi) and Dubai Palace Casino (8.1 mi) are both nearby.

What is there to do at Hotel La Joya and nearby?

Have fun with nearby activities like boat tours, scuba diving, and windsurfing. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel La Joya also has a garden.

Are there restaurants at or near Hotel La Joya?

Yes, Las Mañanitas offers international cuisine.

Does Hotel La Joya have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Hotel La Joya like?

Hotel La Joya is a short 1-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 5 minutes' walk from Parque de los Suenos.

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Reviews

Reviews

9.2

Wonderful

9.2

Cleanliness

8.8

Location

9.4

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • The pool was a highlight, described as excellent, delightful, stunning, and perfect for relaxing with beautiful views. (7 reviews)
  • The property offers stunning beach views, direct access to the ocean, and a nearby beach club with amenities. (6 reviews)
  • Breakfast was a highlight with many guests enjoying the continental breakfast on their patio or room service every morning. (9 reviews)
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From real guest reviews summarized by AI.

Popular mentions

View
Service staff
Room
Breakfast
Patios
Islands
Food
Restaurant
Ocean
Water

Reviews

Verified

10/10 Exceptional

Very nice friendly staff, amazing location.
XUE BIN, 5-night trip
Verified

10/10 Exceptional

The view from this hotel is absolutely amazing (we lived in the penthouse). The guys running the hotel were some of the nicest hosts ever. Would come again.
Nis, 6-night trip
Verified

10/10 Exceptional

Very nice boutique hotel, friendly helpful staff. Great views, quiet location on the island.
David, 8-night trip
Verified

10/10 Exceptional

The staff were friendly, grounds were taken care of, and I enjoyed the quiet atmosphere.
Marissa, 3-night trip
Verified

10/10 Exceptional

Clean room with a nice ocean view,Staff are friendly and helpful. You can go snorkeling in front of the hotel.
Richard, 3-night trip
Verified

10/10 Exceptional

Room had a great view of the ocean and was tucked away on quite side of island. The property owner was super amazing with holding our luggage til able to check in our next location. Breakfast was delicious and awesome staff service. I would definitely recommend this hotel to anyone visiting the island!
Ginger, 1-night trip
Verified

10/10 Exceptional

Very peaceful , enjoyed our patio , hammock , food was great and the staff was top notch . Snorkelled and enjoyed the swing
Donald, 3-night trip
Verified

10/10 Exceptional

We enjoyed our stay. The breakfast was really good and the staff was very helpful and friendly.
David, 1-night trip
Verified

10/10 Exceptional

Amazingly quiet and comfortable. Down south of the downtown district perfectly situated on the Caribbean side. Staff were amazing.
Gregg, 2-night trip
Verified

10/10 Exceptional

Excellent view and access to water front, courteous and helpful staff.... Ive already recommended to friends and would go here again!
Elizabeth, 2-night trip
Verified

10/10 Exceptional

Excellent customer service, great rooms and amazing restaurant.
Brian, 2-night trip
Verified

10/10 Exceptional

Paradise! A quaint hotel overlooking the ocean. Clean and very comfortable room. All of the staff are friendly and Alex is an exceptional hostess. At night you can hear the ocean waves- didn’t know that was possible in the Cancun area.
Christine, 1-night trip
Verified

10/10 Exceptional

Terrific views of the water and sunsets, helpful staff and the convenience of having meals on site
William, 21-night trip
Verified

10/10 Exceptional

I liked the staff. the desk could get a taxi in no time and exchange sandy beach towels for fresh. I like the location. Felt safe walking around there’s a beach club close by. A nice place to have breakfast is left out of the driveway. The pool was clean and cool. The unfortunate part is - there is no beach down the hotel’s path. There’s a nice swing over the rocky shoreline. Bring water shoes for that area. The island has more than enough beaches to make up for it.
Anne, 5-night trip
Verified

10/10 Exceptional

The view is spectacular and the water is fantastic
laura, 3-night trip
Verified

10/10 Exceptional

The room was very cozy and made us feel like we were part of the movie encanto. Don't expect a modern style and you are going to be very pleased. The mattress is firm but comfy. They have a snall pool and the cutest cat that slept on our balcony almost daily. The restaurants around aren't open super late, but very good. We enjoyed our 2 nights very much before heading to our all inclusive on the mainland.
Nicolai, 2-night trip
Verified

8/10 Very good

The hotel is very well located. The rooms need an update but overalll..good..location excellent..clean swimming pool..I would come back...
Marcial, 1-night trip
Verified

10/10 Exceptional

The beachfront is great and the breakfast on the patio was a delight.
Daniel, 3-night trip
Verified

10/10 Exceptional

The place is so well maintained, so beautiful. The staffs are very helpful and very friendly. Overall we had very pleasing and very wonderful experience to stay and explore in this area in this beautiful island.
Toto, 4-night trip
Verified

10/10 Exceptional

Great Safe place
charles, 1-night trip
Verified

8/10 Very good

The views are amazing
allison, 5-night trip
Verified

10/10 Exceptional

This place is a hidden gem! The property and its amenities (great food, comfortable beds, clean pool, and kind employees) make a beautiful, tranquil getaway on the south side of this gorgeous island. But the best part is the wonderful, friendly staff! Hector and Oswaldo are the best.
Lisa and Jake, 5-night trip
Verified

10/10 Exceptional

Very pretty and quaint property away from all the business of Playa Norte. Very close to punta sur, only a 10 minute walk. We came to relax and enjoy the beauty and this property delivered. It’s small and older but it’s beautiful and very charming. We would definitely return.
Vanessa, 2-night trip
Verified

10/10 Exceptional

Quaint little hotel- perfect stay for us to relax and unplug! Nothing fancy, but everything you need!
Skye, 3-night trip
Verified

10/10 Exceptional

Although the room we originally requested was unavailable due to maintenance they made up for it with a free night. The hotel is beautiful the balconies spacious. The entire staff are pleasant and friendly. Love it there
laura, 5-night trip