Placing you within a 5-minute walk of Pattaya Beach, Mercure Pattaya Ocean Resort features a free water park and a free kids' club. After splashing around at one of the 2 outdoor pools, guests can grab a bite to eat at the restaurant. Other highlights include a children's pool, a snack bar/deli, and a terrace. Fellow travelers say great things about the helpful staff.
Languages
Chinese (Mandarin), English, Thai
At a glance
Hotel size
210 rooms
Arranged over 16 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Free children's club
Pets
Pets allowed (2 total, up to 22 lbs per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free covered onsite self parking
Wheelchair-accessible parking on site
Onsite parking limited
Electric vehicle charging point on site
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–11:00 AM
Restaurant
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Free children's club
Free water park access
Children's pool
Playground
What to do
Rock climbing
Beach nearby
Bicycle rentals nearby
Working away
Business center
Meeting room
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Beach towels
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2014
Safe-deposit box at front desk
Garden
Terrace
2 outdoor pools
Free water park
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Room amenities
Be entertained
LCD television
Digital TV channels
Home comfort
Air conditioning
Electric kettle
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Free crib/infant bed
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Mini-fridge
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Fees & policies
Refundable deposits
Deposit: THB 1000.00 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately THB 494 for adults and THB 247 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of THB 500 per pet, per stay
Parking
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a security system and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, mobile payments and cash.
Mobile payment options include: Alipay.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Mercure Ocean
Mercure Ocean Resort
Mercure Pattaya Ocean
Mercure Pattaya Ocean Resort
Frequently asked questions
Does Mercure Pattaya Ocean Resort offer free cancellation for a full refund?
Yes, Mercure Pattaya Ocean Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Pattaya Ocean Resort?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Mercure Pattaya Ocean Resort?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 22 lbs per pet. There's a charge of THB 500 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Mercure Pattaya Ocean Resort?
Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Mercure Pattaya Ocean Resort?
Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Mercure Pattaya Ocean Resort and nearby?
Have fun during the warmer months with activities such as rock climbing. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a garden.
Are there restaurants at or near Mercure Pattaya Ocean Resort?
Yes, there's an onsite restaurant.
Does Mercure Pattaya Ocean Resort have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Mercure Pattaya Ocean Resort like?
Mercure Pattaya Ocean Resort is located near Pattaya Beach in Central Pattaya, a short 3-minute walk from Pattaya Beach Road and 6 minutes' walk from Terminal 21 Pattaya.
Mercure Pattaya Ocean Resort Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 18, 2024
Marco
Marco, 4-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 13, 2024
donghoon
donghoon, 4-night trip
Verified Hoteles.com guest review
8/10 Very Good
Oct 17, 2024
Verified traveler
1-night trip with friends
Verified Hoteles.com guest review
8/10 Very Good
Oct 17, 2024
Faisal
Faisal, 5-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 10, 2024
Michael
Michael, 10-night trip with friends
Verified Hoteles.com guest review
10/10 Exceptional
Sep 3, 2024
Only service to room not good anything we ask room service they charge 50 baht even empty plates spoons and ice cubes every time they charge
It’s only bad in this hotel
Sudarshan Reddy
Sudarshan Reddy, 3-night trip with friends
Verified Hoteles.com guest review
10/10 Exceptional
Aug 23, 2024
Michael
Michael, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 22, 2024
First-rate hotel for families
The hotel and service is first-rate. Our 5 year old daughter loved the pool and water slide. We had a great time here and recommend highly.
Michael
Michael, 3-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 13, 2024
Jonathan
Jonathan, 3-night trip
Verified Hoteles.com guest review
8/10 Very Good
Aug 5, 2024
HYUNSUK
HYUNSUK, 2-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 3, 2024
Craig
Craig, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 1, 2024
Roger
Roger, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jul 13, 2024
Mandeep
Mandeep, 4-night trip
Verified Hoteles.com guest review
8/10 Very Good
Jul 10, 2024
Breakfast buffet was good. Pool was nice.
Shower head and sink could use a bit of upgrade. Couldn't use the water park because it was being remodeled. Close to beach. Restaurants in walking distance. AC worked well.
Sandy
Sandy, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Jun 18, 2024
Very central location, close to shops beach and transport.
Carlton Jude
Carlton Jude, 6-night romance trip
Verified Wotif guest review
10/10 Exceptional
Jun 4, 2024
Our kids loved the water park! Great value for money!
Michael
Michael, 4-night family trip
Verified Expedia guest review
8/10 Very Good
May 13, 2024
Convenient location
jozef
jozef, 3-night trip
Verified Expedia guest review
8/10 Very Good
May 5, 2024
bantharongsack
bantharongsack, 2-night family trip
Verified Hoteles.com guest review
2/10 Poor
May 3, 2024
Very un hygiene
Sumit
Sumit, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
May 3, 2024
Very nice stay for families with kids
Siarhei
Siarhei, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
May 1, 2024
Exceptional service and early check in. The bar lady on duty on 30 April was pleasant and made very nice drinks and conversation.
Paul
Paul, 1-night trip
Verified Expedia guest review
2/10 Poor
May 1, 2024
Don’t like it
Sumit
Sumit, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Apr 17, 2024
Brenden
Brenden, 1-night trip
Verified Hoteles.com guest review
6/10 Good
Apr 12, 2024
Great location but amenities not as much
Super small rooms, cleanliness wasn’t great. Things like lampshades, leaks on the ceilings, dust everywhere. Daily cleaning mainly consisted of changing bed and hoovering/mopping.
The kids waterpark was ok however the section for little kids had dips and steeps where water all of a sudden is deeper. I booked it thinking my almost 2 year old can have some fun while I watch him from the pool, turns out I had to hold his hand all the time to ensure he doesn't fall. Also there are two massive decorative stones in the toddler pool and it makes me wonder why was this put in a toddler pool, so easy to slip on the of the dips and fall on this. We ended up using that pool twice during 2 weeks.
On the plus side location is really great. There is 7 11 just next door, very close to a lovely beach, loads of food nearby. It’s more of a quieter area with not as much nightlife as everywhere else which is great.
Malgorzata
Malgorzata, 13-night family trip
Verified Hoteles.com guest review
4/10 Fair
Mar 30, 2024
Very dated hotel. Rooms are tiny. Room we booked had double beds but they gave us single beds. Refused to change and said they were fully booked. Lobby bathrooms were dirty. Room was dusty and stained. Dead bugs squished to walls never cleaned. Carpets in hallways stained. Staff refused to change our room. We ended up leaving the room empty and moved to the holiday inn next door. Highly recommend the holiday in pattaya. Mercury hotel needs a big revocation and clean up