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The Lodge at Banner Elk

2.5 star property
Hotel within easy reach of Sugar Mountain Resort

Choose dates to view prices

Experience a warm welcome at Best Western Mountain Lodge at Banner Elk. Enjoy the free full breakfast, then unwind with a bike ride or a dip in the seasonal pool. With helpful staff and convenient amenities like concierge services, luggage storage, and meeting rooms nearby Sugar Mountain Resort.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • Childcare
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Fitness center
  • Babysitting
  • Business center
  • 4 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Computer station
  • Lobby fireplace
  • Front-desk safe
  • Vending machine

Feel at home (6)

  • Babysitting services
  • Microwave
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Daily housekeeping
The current price is $151
$170 total
includes taxes & fees
Dec 11 - Dec 12

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room

Pillowtop beds, in-room safe, laptop workspace, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Pillowtop beds, in-room safe, laptop workspace, iron/ironing board

Standard Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Pillowtop beds, in-room safe, laptop workspace, iron/ironing board

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite

Deluxe Suite | Pillowtop beds, in-room safe, laptop workspace, iron/ironing board

Deluxe Suite

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Separate bedroom
Separate bathtub and shower
Hair dryer
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Double Room, Ground Floor

Pillowtop beds, in-room safe, laptop workspace, iron/ironing board

Standard Double Room, Ground Floor

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Graystone Lodge, an Ascend Collection Hotel
  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
9.4 out of 10, Exceptional, 1,217 reviews
The price is $107
$121 total
includes taxes & fees
Dec 14 - Dec 15
Graystone Lodge, an Ascend Collection Hotel
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About the neighborhood

Map
1615 Tynecastle Highway, Banner Elk, NC, 28604

What's nearby

  • Lees-McRae College - 17 min walk - 1.4 km
  • Banner House Museum - 2 min drive - 1.7 km
  • Sugar Creek Gem Mine - 2 min drive - 2.4 km
  • Elk Statue - 3 min drive - 2.4 km
  • The Greene - 3 min drive - 2.4 km

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 78 min drive

Restaurants

  • ‪Town Tavern of Banner Elk - ‬4 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪Banner Elk Cafe - ‬3 min drive
  • ‪Blink Elk Tap Room - ‬3 min drive
  • ‪Puerto Nuevo - ‬3 min drive

About this property

The Lodge at Banner Elk

At The Lodge at Banner Elk, you'll be within a 15-minute drive of Sugar Mountain Resort and Beech Mountain Resort. Guests can enjoy the fitness center, and hiking/biking trails, kayaking, and mountain biking are nearby. Fellow travelers say great things about the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 100 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 80 lbs per pet)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:00 AM
  • Gas grills
  • Water dispenser

Traveling with children

  • Babysitting services
  • Children's games

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Ziplining nearby
  • Snowboarding nearby
  • Winery tours nearby
  • Fishing nearby

Working away

  • Business center
  • 4 meeting rooms
  • Computer station
  • Conference space (3600 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Fireplace in lobby
  • Fitness center
  • Locally-owned & organized tours & activities
  • At least 80% lighting from LEDs
  • Water dispenser
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 37
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • DVD player
  • 30-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Turndown service
  • Alarm clock
  • Pillowtop mattress
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • WiFi
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • LED light bulbs
  • Water-efficient showers only

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from May 21 2025 to May 31 2026 (dates subject to change):
  • Swimming pool
The property will be renovating from October 11 2025 to April 30 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 60 per accommodation, per day (maximum USD 1799 per stay)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted. Guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in.

Also known as

Banner Elk Lodge

Frequently asked questions

Are pets allowed at The Lodge at Banner Elk?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 80 lbs per pet. There's a charge of USD 60 per accommodation, per day. Service animals are exempt from fees.

Is parking offered on site at The Lodge at Banner Elk?

Yes, there's free self parking.

What are the check-in and check-out times at The Lodge at Banner Elk?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at The Lodge at Banner Elk and nearby?

Have fun with nearby winter activities like downhill skiing, snowboarding, and snow tubing, and in warmer months enjoy a round of golf at the nearby golf course. Enjoy amenities like a fitness center, a picnic area, and a garden.

What's the area around The Lodge at Banner Elk like?

The Lodge at Banner Elk is located a short 19-minute walk from Banner House Museum. Travelers say that the hotel is in a great location.

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The Lodge at Banner Elk Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Location
Bed
Lobby
Restaurant
Bathroom
Parking
Shower

What guests liked

  • Breakfast was a highlight with many guests praising its variety, quality, and friendly staff. (47 reviews)
  • Staff provided excellent dining recommendations and the breakfast options were excellent. (4 reviews)
  • Convenient parking and quiet setting were notable features of this property. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Friendly staff. Comfortable room. Delicious coffee and breakfast
Elizabeth, 1-night trip

10/10 Exceptional

Beautiful place to stay.
Crystal A, 1-night trip

10/10 Exceptional

Nice place
Kathy, 1-night trip

8/10 Very good

Very convenient to downtown Banner Ellk
Brenda, 1-night trip

8/10 Very good

Staff are very accommodating and nice.
Mary Luzbella, 1-night trip

10/10 Exceptional

Such a nice stay ! Very clean , staff very friendly , and we loved the free shuttle up to beach mtn!
Rose, 1-night trip

10/10 Exceptional

Recommended. Stayed 1 night, breakfast was good.
Froilan, 1-night trip

8/10 Very good

I've stayed here many times good location.
Kevin, 4-night trip

10/10 Exceptional

Nice spot for an overnight. Clean room easy check in
William, 1-night trip

10/10 Exceptional

Great place.
Billy Jo, 1-night trip

8/10 Very good

Nice hotel for short stay

Nice place for a short stay. Room was clean. Breakfast was good. Front desk staff was friendly and helpful.
1-night trip

10/10 Exceptional

Rachael was amazing! Prompt response, friendly and professional.
Kori, 1-night trip

6/10 Good

All in all a good stay. A little dated, but allows pets and had a decent breakfast.
Sheila, 2-night trip

10/10 Exceptional

First time visit in the city we was in

Stay was pretty good only thing we was bummed about was the pool not being opened other than that we enjoyed our stay.
Michael, 2-night trip

6/10 Good

Pool is closed breakfast just ok very friendly people had to ask for tp everyday
4-night trip

10/10 Exceptional

Friendly employees and very helpful
Shelley, 1-night trip

10/10 Exceptional

My stay was nice and quiet. Close to Grandfather Mountain and some nice dining and shopping options.
Tina, 1-night trip

10/10 Exceptional

Room smelled a little musty from the carpet but otherwise the room was very clean.
Janine, 1-night trip

8/10 Very good

Nice place to stay, close to Sugar Mountain Ski resort.
Anirban, 2-night trip

10/10 Exceptional

Very clean and friendly staff
Shelley, 2-night trip

10/10 Exceptional

The front dest ladies are wonderful! The room was clean, bed was comfortable and the viewvwas beautiful!
Karen, 2-night trip

10/10 Exceptional

Great hotel to stay at.
Tammy, 2-night trip

10/10 Exceptional

Great place

It was great! Clean rooms, comfy beds, great front desk personnel ❤️
Heather, 1-night trip

6/10 Good

Completely average.
George, 2-night trip

8/10 Very good

As advertised. Nice mountain resort. May need
jason, 2-night trip