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Hotel Juliet

3.0 star property
Chetumal hotel with restaurant and bar/lounge

Choose dates to view prices

In the heart of the city, Hotel Juliet offers a serene escape with its beautiful garden and international cuisine restaurant, Arquelin. Savor breakfast, lunch or dinner on-site and stay connected with in-room WiFi. The helpful staff has left a lasting impression on previous guests.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • 24/7 front desk

Main amenities (8)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Meeting room
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Elevator
The current price is $51
$62 total
includes taxes & fees
May 21 - May 22

Room options

View all photos for Standard Room

Standard Room | Iron/ironing board, free WiFi, bed sheets

Standard Room

  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Suite

Suite | Iron/ironing board, free WiFi, bed sheets

Suite

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

Iron/ironing board, free WiFi, bed sheets

Standard Room

  • Sleeps 4
  • Free WiFi

View all photos for Suite

Iron/ironing board, free WiFi, bed sheets

Suite

  • Sleeps 3
  • Free WiFi

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includes taxes & fees
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About the neighborhood

Map
Av. Héroes 169, Entre Andador Efraín, Aguilar y Mahatma Gandhi, Centro, Chetumal, QROO, 77000

What's nearby

  • Museum of Maya Culture - 2 min walk - 0.2 km
  • Museo de la Ciudad - 5 min walk - 0.4 km
  • Explanada de la Bandera - 15 min walk - 1.3 km
  • Palacio de Gobierno - 16 min walk - 1.4 km
  • Palacio Municipal De Othon P. Blanco - 18 min walk - 1.5 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 5 min drive
  • Corozal (CZH) - 38 min drive

Restaurants

  • ‪Restaurante " Los Cocos - ‬2 min walk
  • ‪Restaurante el Vaticano - ‬3 min walk
  • ‪Capital Plaza Hotel - ‬2 min walk
  • ‪Los Cocos - ‬2 min walk
  • ‪Restaurant Chetumal - ‬1 min walk

About this property

Hotel Juliet

  • Enjoy your visit to Chetumal with a stay at Hotel Juliet. For a bite to eat, guests can check out Arquelin, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge and a garden.

At a glance

DONE

Hotel size

    • 37 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free covered onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Height restrictions apply for onsite parking
    • Onsite carport
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • Garden

Accessibility

  • Elevator
  • Elevator door width (inches): 59
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Closed captioned TV
  • Magnifying mirror
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Tile flooring in public areas

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board
  • Window screens

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

Arquelin - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Parking

  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard

Also known as

Hotel Juliet Chetumal

Hotel Juliet

Juliet Chetumal

Hotel Juliet Chetumal, Mexico - Quintana Roo

Hotel Juliet Hotel

Hotel Juliet Chetumal

Hotel Juliet Hotel Chetumal

Frequently asked questions

Does Hotel Juliet offer free cancellation for a full refund?

Yes, Hotel Juliet does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Juliet?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Juliet?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Hotel Juliet?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.

What is there to do at Hotel Juliet and nearby?

Hotel Juliet has a garden.

Are there restaurants at or near Hotel Juliet?

Yes, Arquelin offers international cuisine.

What's the area around Hotel Juliet like?

Hotel Juliet is in the heart of Chetumal, a short 1-minute walk from Museum of Maya Culture and 17 minutes' walk from Palacio de Gobierno.

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Reviews

Reviews

8.0

Very Good

8.2

Cleanliness

8.0

Location

8.2

Staff & service

7.6

Property conditions & facilities

Reviews

Verified

8/10 Very good

Perfect location
Louis, 1-night trip
Verified

10/10 Exceptional

Clean Safe Good location
Marla, 1-night trip
Verified

8/10 Very good

I liked the staff, very friendly. Didnt like that wifi was not working most times.
Alba, 1-night trip
Verified

10/10 Exceptional

Only a 3 start hotel but it was clean, quiet and they allowed me to take possession of my room several hours before 3 pm. I had a very early flight and arrived at the hotel at 9 am. Was sleeping by 930. I’ll be back.
Dave, 2-night trip
Verified

8/10 Very good

Decent for short term stay

The room was spacious, however only had one sofa which the photos showed 2. We had to keep logging into the wifi as it disconnected whenever our devices were locked. The beds were a bit on the hard side which was kind of uncomfortable but the ac was working well. Besides all that the staff were very friendly and the stay was good.
Shumari, 2-night trip
Verified

10/10 Exceptional

Excelente hotel
Rosa Luz, 1-night trip
Verified

8/10 Very good

Clean room
Carmelito, 1-night trip
Verified

10/10 Exceptional

Stay was great. Excellent customer service.
Verified

8/10 Very good

The place is great but the security dogs at the premises were barking loudly in the early morning.
Carmita, 1-night trip
Verified

10/10 Exceptional

Enjoy
Robert, 1-night trip
Verified

8/10 Very good

Inexpensive. Internet was unusable in room, which meant the TV was unusable in the room, as there was no cable or local channels.
Verified

2/10 Poor

Not friendly Nor Accommodating

The receptionist was not friendly, the reservations were missed from the books and he blamed that we booked late where he had stated moments prior that some people came in just a while ago. He also stated there was no difference in price for a standard room versus a suite which is false as we booked a standard and suite last time. Later on he gave only two towels per room, we had visited this hotel 2-3 weeks prior and they gave us 3 towels per room, it was a different receptionist at this time. The receptionist that gave bad service was Santiago, so be aware. We stayed one night in one room in the end because of his crappy service.
Shumari, 2-night trip
Verified

10/10 Exceptional

No pude ir
Cynthia, 1-night trip
Verified

8/10 Very good

La atención por teléfono de Elizabeth fue excelente, el recepciónista con cara de pocos amigos, el internet malo, la ubicación genial. no hay tapete para el baño tienes que poder tu toalla en el piso y no nos quisieron dar otra toalla extra ni una botellita de agua adicionarl pese a que eramos 3 personas y solo dejan una.
HUGO, 1-night trip
Verified

4/10 Fair

Super austeros, no saben qué la gente se seca la manos no te ofrecen nada para sacarte. Los inodoros con poca agua para descarga.
Karina, 2-night trip
Verified

8/10 Very good

El hotel está en el centro, bien ubicado. Las habitaciones son sencillas, cuentan con clima y son limpias.
Yuridia, 1-night trip
Verified

10/10 Exceptional

El dueño muy amable
Susana, 1-night trip
Verified

2/10 Poor

Pésima atención del recepcionista nocturno, llegamos a la reservación que había hecho y pagado para estancia de 2 noches, 2 habitaciones. Desde la llegada, a las 4.30am, después de muchas horas de viaje, nos aseguró que no había espacio para guardar el vehículo, cuando le comentamos que en la reservación señalaba que había estacionamiento, nos dijo: pues si pueden meterlo ahí y de reversa, si no, no. Le dijimos que claro que podíamos, bajamos nuestras cosas, fuimos a las habitaciones 406 y 405, en la 406 no hubo ningún problema, tenía lo acordado, pero en la 405 no había agua caliente, el clima hacía ruido y el teléfono no funcionaba. Tuvimos que bajar a comentarlo para pedir una solución y el señor dijo que dejáramos correr el agua, que así saldría eventualmente. Después de 20 mins con la llave abierta, le dijimos que subiera a ver y dijo que no dudaba pero que solo era recpecionista. Le pedimos nos cambiara de habitación que nos urgía bañarnos, y dormir y dijo que no podía resolver que a las 8am llegaría alguien y vería porque estaba lleno el hotel. Ya para esto eran las 5.40am Tuvimos que bañarnos así, dormir con ruido y a las 8am nos fueron a despertar que porque habían reportado la falta de agua. Es una lástima que nos resolvieran al otro día, que nos ofrecieran otra habitación y descuento para otra ocasión, honestamente no creo regresar. Fue una muy mala experiencia.
Austria Paola Barradas, 2-night trip
Verified

8/10 Very good

Su ubicación en el Centro de la Ciudad!
FLOR ADRIANA PEÑA, 4-night trip
Verified

10/10 Exceptional

Personal amable, checkin rápido, buena ubicación.
Jorge Javier, 4-night trip
Verified

8/10 Very good

Ideal para descansar
Arturo, 1-night trip
Verified

8/10 Very good

Es agradable y tranquila, el personal amable.
ROGER CANCINO, 1-night trip
Verified

6/10 Good

Muy limpio centrico pero camas algo duras

Cerradura de la puerta no funcionaba pero enseguida nos cambiaron de cuarto, cama no muy cómoda
Manuel, 1-night trip
Verified

2/10 Poor

Terrible no lo recomiendo no hay internet no hay cable pesimo
paola, 4-night trip
Verified

8/10 Very good

El internet no llegaba a la habitación.
Claudia, 1-night trip