2/10 Mediocre
13 may. 2025
Awful experience
Hotel has given my boyfriend and I 4 key cards the first 2 key cards did not work the room we went back and got 2 more key cards that worked. My boyfriend and I left to get ice and our key cards has stopped working and we were locked out of our rooms with no phones, identification, car keys or any of personal belongings. Also my medicine I have to take every night at a certain time. We had to call a lock smith to open the door because there is no staff on sight at night and no phone number other than the front desk which no one answered. We also called the cops who never showed up. When speaking with manager the next morning and messaging the property via Facebook I was told that I committed a crime and was trying to extort the property as I wanted them to pay the lock smith bill. They also told me I made up the text messages with the lock smith. .. my bf and I left the room to get ice which there was no ice machine, our comforter on our nasty stains on it. DO NOT STAY HERE. We were locked out for 5 hours
Molly
Molly, viaje de 1 noche entre amigos
Opinión verificada de un huésped de Hoteles.com