Hotel was really nice with a few minor things that would bring it up. Reception staff were great, room was lovely, loads of parking and bar food and restaurant food excellent …. Bar staff good too … lots of silly little things just tainted the experience … no fridge or safe in room; toilet seat was not slow close (I know, sounds crazy, but not when you have dropped it at 2am in the morning .. everywhere has slow close), pool table takes £ 1 coins, but bar is cashless, so if you don’t have the coins you can’t play, and when you do, the cues have no decent tips and there is no chalk … if yo7 are gonna have a pool table, then cater for it !!! More beds required around pool … the chairs are no good … people want a bed… breakfast .. well, it just wasn’t smooth; no latte option, the hot buffet just never kept up … 1st morning Friday, no milk, no beans, no eggs, 3 bits of bread left, no juice glasses … room didn’t get serviced one morning because I didn’t leave a sign outside, but should be automatic in my opinion …. Having said all this, still enjoyed the Hotel and would still recommend it, but management just need to improve certain areas of the experience
