2/10 Mediocre
12 nov. 2025
the room in the pic was DEFINITELY not the room we were given. As I stated in a previous "survey", the bathroom electric outlet was held to the wall with ducttape, the sink pipes were exposed and leaking, the shower had mold in the grout lines, the flimsy pressboard cabinet they had in the bathroom was water damaged, the microwave still had the previous renters food splatters and when we moved the TV stand to see why the TV wasn't working, we learned not only was it disconnected but there wasn't a safe way to connect it. Plus we discovered there was only ONE electric outlet anywhere near the nightstands (not ideal for two people that use CPAP machines) and bc we had to move things to search for electric outlets we discovered the only parts of the room that had been vacuumed were around the bed, it became painfully obvious the end tables, room chair and bureau/TV stand, hadn't been moved in quite some time. If it wasn't for the fact that the room had been paid for months in advance, we were only staying one night and at least the bed had clean linens and was comfortable, we wouldn't have stayed. It will take a lot for me to trust Hotels.com again.
Deborah
Deborah, viaje de 1 noche
Opinión verificada de un huésped de Hoteles.com
