The staff we met at the Royal Oak were all very helpful and friendly. The room was quite small but nicely decorated. The bathroom didn’t match the pictures on hotels.com website though, it was very small and not as new. I liked the doggy welcome pack for my dog, with a ball, chews and pop bags. The room and tea, coffee & hot chocolate, as well as lovely biscuits and sweets. There was white company toiletries, face masks and ear plugs all in the room. The little extras made this room so much better. The breakfast was fairly nice and the pub served food on the evening. We didn’t eat there because it was quite pricey for the type of food. The place is located right in the centre of Keswick and was a great base. The room was quite hot, but there was a fan. We would stay again if the price was reasonable.