Apartamentos Massol, nestled in a scenic area, offers a warm welcome with an airport shuttle and outdoor pools. Relax on the sun-drenched terrace or unwind in the lush garden. With free WiFi and dry cleaning/laundry services, express check-in/out options make for a hassle-free stay.
When you stay at Apartamentos Massol, you'll be within a 15-minute drive of Pollensa Port and Alcúdia Port. Guests can take a dip in one of 2 outdoor pools, and freebies like WiFi, self parking, and wired internet are added perks. A children's pool and a terrace are offered, and apartments have conveniences like refrigerators and microwaves.
At a glance
DONE
Property size
24 apartments
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Aparthotel Flora, c/Méndez Núñez s/n, 07470, Puerto de Pollensa]
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Breakfast or Half Board rate plans receive meals at Aparthotel Flora. Guests have access to all hotel amenities at Hotel Flora.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
PETS
Pets
Pets not allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free offsite parking nearby
Street parking available
DONE
Transfers
Airport shuttle on request (available 24 hours)*
VPN_KEY
Other information
Designated smoking areas (fines apply)
Property amenities
Beach
Near the beach
Pool/Spa
2 outdoor pools
Umbrellas
Sun loungers
Internet
Free WiFi
Parking and transportation
Free self parking on site
Free offsite parking
Street parking available
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Family friendly
Free crib/infant bed
Children's pool
Kitchenette
Refrigerator
Stovetop
Microwave
Cookware/dishes/utensils
Electric kettle
Dining
Buffet breakfast available for a fee daily 8:00 AM–10:30 AM: EUR 8 for adults and EUR 4 for children
Bedrooms
Bed sheets provided
Bathrooms
Shower
Free toiletries
Towels provided
Hair dryer
Entertainment
32-inch flat-screen TV
Outdoor areas
Furnished balcony
Terrace
Garden
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Meeting rooms
Laptop workspace
Comfort
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevators
Soundproofing
Wheelchair accessible (with limits)
Wheelchair-accessible registration desk
Designated smoking areas (fines apply)
Services and conveniences
Concierge services
Tour/ticket assistance
Limited housekeeping
Safe
Local maps
Luggage storage
Safe at front desk
24-hour front desk
Things to do
Bicycle rentals on site
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
24 rooms
3 floors
Built in 1990
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 8 for adults and EUR 4 for children
Airport shuttle service is offered for an extra charge of EUR 16 per person (one-way)
Renovations and closures
The property is closed between March 13 and November 7.
Children & extra beds
Airport shuttle service for children costs EUR 16 (one-way)
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number M-A-1706
Also known as
Apartamentos Massol Apartment Pollensa
Apartamentos Massol Apartment
Apartamentos Massol Pollensa
Apartamentos Massol Pollensa
Apartamentos Massol Aparthotel
Apartamentos Massol Aparthotel Pollensa
Frequently asked questions
Is Apartamentos Massol currently open?
The property is closed between March 13 and November 7.
Does Apartamentos Massol offer free cancellation for a full refund?
Yes, Apartamentos Massol does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Apartamentos Massol?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Apartamentos Massol?
Sorry, pets aren't allowed.
Is parking offered on site at Apartamentos Massol?
Yes, there's free self parking.
Is airport shuttle service offered by Apartamentos Massol?
Yes, an airport shuttle is available. The charge is EUR 16 per person one-way.
What are the check-in and check-out times at Apartamentos Massol?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Apartamentos Massol and nearby?
Apartamentos Massol has 2 outdoor pools and a garden.
Does Apartamentos Massol have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a microwave.
Does Apartamentos Massol have any outdoor private spaces?
Yes, each apartment features a furnished balcony.
What's the area around Apartamentos Massol like?
Apartamentos Massol is a short 9-minute walk from Pollensa Port and 11 minutes' walk from Playa del Port de Pollença.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Apartamentos Massol Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
9.0
Location
9.0
Staff & service
8.8
Property conditions & facilities
Guest review summary
What guests liked
The property is within a short walk to the beach and offers easy access to the sea front and surrounding amenities. (4 reviews)
The pool area was clean, quiet, and often available for private use. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Beach
Apartment
Location
Restaurant
Mountain
Service staff
View
Supermarkets
Accomodation Type
Balcony
Reviews
Verified
10/10 Exceptional
Sep 4, 2025
Great apartment and fantastic to have use of the facilities at the hotel next door.
Martin
Martin, 9-night trip
Verified
10/10 Exceptional
Oct 8, 2023
Awesome stay
Perfect accommodation for my stay while cycling, couldnt have done more to be helpful
Roger
Roger, 6-night trip
Verified
10/10 Exceptional
Jun 13, 2025
This complex was family oriented, not too loud with great food and great facilities. Would recommend
Emma
Emma, 4-night trip
Verified
10/10 Exceptional
Sep 19, 2022
All the basic amenities were there & the location is not too far from the centre
Gary
Gary, 7-night trip
Verified
10/10 Exceptional
Oct 13, 2025
Recommended
Gordon J
Gordon J, 3-night trip
Verified
10/10 Exceptional
Sep 16, 2023
Lovely spot within 10 mins of the beach
Stuart
Stuart, 4-night trip
Verified
8/10 Very good
Jun 13, 2024
The apartments are spacious but with basic facilities however the location is fantastic and the staff are very helpful and friendly.
Aoife
Aoife, 9-night trip
Verified
8/10 Very good
Sep 1, 2022
Location of the flat close to the beach
François-Xavier
François-Xavier, 11-night trip
Verified
10/10 Exceptional
Jul 15, 2025
A Perfect and quiet getaway
We were really pleased in our decision to stay at the Massol Apartments. The accommodation was perfect for our needs and the pool area was always clean and tidy with loungers available throughout the day. From checking in to leaving the staff were friendly and helpful. Shops, restaurants and the beach are only a short walk away along with the bus station if you are wanting to use public transport. We would definitely recommend the Massol to family and friends.
Barbara
Barbara, 5-night trip
Verified
10/10 Exceptional
Jul 14, 2025
The apartments are well located, approximately a 5 minute walk to the beach with lots of shops around. The pool area is small, but it was never busy and there were always plenty of places to sit. We often had the pool to ourselves. The surrounding area is safe and the apartments are in a gated complex. We would definitely book again as the apartments were comfortable and had everything we needed.
Sally Jessica
Sally Jessica, 7-night trip
Verified
10/10 Exceptional
Jul 13, 2023
Quiet location around a 5-10 minute walk to the beach and restaurants.
Everything you need in a self catering holiday. The staff were very friendly and helpful. 5stars.
Adam
Adam, 5-night trip
Verified
8/10 Very good
Nov 5, 2024
Beautiful little place. Great pool! Clean and tidy with useful appliances in the kitchen. Spacious balcony.
And comfortable beds. Sofa beds in the bedroom only suitable for people under 6ft!
Adam
Adam, 2-night trip
Verified
10/10 Exceptional
Jun 4, 2023
This was a great place to stay. It does not have a sea view, but it was a very short walk to the sea front and all the shops and restaurants. The room was clean and very nice and updated. For the price, it was a wonderful place to stay. The location was great. Easy to get to everything, shops, restaurants, hiking trails, grocery store and the beach. The both pools were very nice as well. I would stay here again.
Kevin
Kevin, 5-night trip
Verified
8/10 Very good
Aug 16, 2023
Overall we were happy with apartment, it was basic but had everything we needed. I found the bed a little firm for my personal preference
Jennifer
Jennifer, 5-night trip
Verified
10/10 Exceptional
Oct 5, 2023
Perfect
Jean-Marc
Jean-Marc, 7-night trip
Verified
6/10 Good
Oct 1, 2022
Really helpful and friendly staff at the sister hotel Flora. Basic but decent price.
Pool small and in a state of disrepair around it but hadn’t gone there for the pool.
Victoria
Victoria, 4-night trip
Verified
10/10 Exceptional
Sep 20, 2024
Great location and very comfortable
The checkin location was not so clear on the booking, however when we arrived they did have signs but would have appreciated the direction before arrival. Kettle was broken but when I went to the front desk he ran in all directions to get me one. So appreciated
Meghan
Meghan, 2-night trip
Verified
10/10 Exceptional
Jul 17, 2023
Great value and spotlessly clean
Considering the price, I wasn’t sure what the accommodation would be like. However, we were definitely not disappointed. The apartment was spotlessly clean, had everything we could wish for, was in a quiet location yet only minutes from the promenade, bars and restaurants. Lots of free parking spaces available directly outside the property. The check in / check out process was very easy and quick. A small but lovely pool area as well to relax and cool down in! Would most definitely recommend staying in these apartments.
Michael
Michael, 3-night trip
Verified
8/10 Very good
Jul 24, 2025
Nice apartment, very clean. Everything worked that should do. The only criticism would be around the kitchen. The cupboards are poorly laid-out, with the top ones so high that even I struggled to get items from them and I'm six feet tall. There was no oven- something like a Baby Belling, or making the microwave a combination would be useful. Other than that, very nice and we had a great stay.
Andrew
Andrew, 14-night trip
Verified
8/10 Very good
Jul 20, 2025
We'll definitely be back but with a few caveats.
Overall it was brilliant. A few minutes walk from the beach, bars and restaurants. At the base of Cap de Formentor for cycling which was a bonus. The room itself had all the necessary utilities, cutlery etc and was always kept very clean. The only troubles we had was the shower overflowed in 2-3 minutes, the walls are paper thin meaning you can hear your neighbours close doors, shower and move items around in the middle of the night. Laundry is also self-service but across the road and costs €4 which isn’t advertised ahead of time. Despite that, we’d absolutely return and enjoyed coming back to a cool room with an air con unit per room!
Emma
Emma, 7-night trip
Verified
6/10 Good
Oct 22, 2025
Das Appartement war in Ordnung, die Möbel allerdings schon etwas in die Jahre gekommen. Nachteilig war die Feuchtigkeit der Räume und der Geruch nach Schimmel.
Das Frühstück im 5 Minuten entfernten Hotel war gut. Besonders hervorzuheben ist die Freundlichkeit des Personals.
Nancy Eveline
Nancy Eveline, 8-night trip
Verified
10/10 Exceptional
Oct 16, 2025
Central lokation.
Ren og indbydende lejlighed.
Sengen for hård og puderne elendige.
Ellers alt godt.
Casper
Casper, 7-night trip
Verified
6/10 Good
May 23, 2025
Ett enkelt boende. Tyvärr fick vi ingen städning 2 av 5 nätter av oklar anledning. Uteplatsen var inte heller så rolig.
Verified traveler
5-night trip
Verified
8/10 Very good
Apr 24, 2025
Kurzaufenthalt
Gemütlich nicht allzu sauber, Defekte Abzugshaube in der Küche und unter dimensionierte Abluft im Bad.
Florian
Florian, 3-night trip
Verified
6/10 Good
Aug 2, 2024
Lejligheder, køkken og møbler i ringe nedslidt forfatning. Men god pool v aparthotel flora, og dejlig tæt på by og strand