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The Sian Kaan at Grand Tulum

Propiedad de 4.5 estrellas
Hotel solo para adultos frente a la playa con spa, cerca de Playa Akumal

Indica las fechas para ver precios

tus meses actuales son December 2024 y January 2025.
diciembre de 2024
enero de 2025

Galería de fotos de The Sian Kaan at Grand Tulum

Piscina al aire libre
En la playa, buceo
Recepción
Snack bar
Sala de tratamientos de spa

Opiniones

7,2 de 10

Buena

Servicios principales

  • Bar
    Bar
  • Piscina
    Piscina
  • Spa
    Spa
  • Recepción 24h
    Recepción 24h
  • Gimnasio
    Gimnasio
  • Estacionamiento gratis
    Estacionamiento gratis
Servicios principales
  • Servicio de limpieza diario
  • En la playa
  • 12 restaurantes y 11 bares
  • Spa de servicio completo
  • 3 piscinas al aire libre
  • Cancha de tenis al aire libre
  • Sala de fitness
  • Servicio a la habitación las 24 horas
  • Cafetería
  • Recepción disponible las 24 horas
  • Aire acondicionado
  • Jardín
Siéntete como en casa
  • Televisión
  • Jardín
  • Servicio de limpieza diario
  • Cafetera/tetera
  • Minibar
  • Batas

Opciones de habitación

Filtros disponibles para las habitaciones
Mostrando 5 de 5 habitaciones

Ver todas las fotos de Habitación doble básica, 1 cama King size, terraza (Sian Kaan Ocean Terrace with Jacuzzi )

Minibar, caja de seguridad en la habitación y ropa de cama

Habitación doble básica, 1 cama King size, terraza (Sian Kaan Ocean Terrace with Jacuzzi )

Aspectos destacados

Terraza
Aire acondicionado
Televisión de pantalla plana
Menú de almohadas
Ducha y bañera combinadas
Batas
Baño privado
Bañera de hidromasaje
  • 24 m²
  • Capacidad para 3
  • 1 cama King size

Ver todas las fotos de Habitación doble básica, 1 cama King size, vista al océano (Sian Kaan Ocean)

Minibar, caja de seguridad en la habitación y ropa de cama

Habitación doble básica, 1 cama King size, vista al océano (Sian Kaan Ocean)

Aspectos destacados

Aire acondicionado
Televisión de pantalla plana
Menú de almohadas
Baño privado
Batas
Cafetera/tetera
Botella de agua de cortesía
Minibar
  • 24 m²
  • Capacidad para 3
  • 1 cama King size

Ver todas las fotos de Suite Deluxe, 1 cama King size, vista al océano (Sian Kaan Master Suite)

Minibar, caja de seguridad en la habitación y ropa de cama

Suite Deluxe, 1 cama King size, vista al océano (Sian Kaan Master Suite)

Aspectos destacados

Aire acondicionado
Televisión de pantalla plana
Menú de almohadas
Baño privado
Batas
Cafetera/tetera
Botella de agua de cortesía
Minibar
  • 26 m²
  • Capacidad para 3
  • 1 cama King size

Ver todas las fotos de Suite junior, 1 cama King size (Sian Kaan Junior Suite )

Minibar, caja de seguridad en la habitación y ropa de cama

Suite junior, 1 cama King size (Sian Kaan Junior Suite )

Aspectos destacados

Aire acondicionado
Televisión de pantalla plana
Menú de almohadas
Baño privado
Batas
Cafetera/tetera
Botella de agua de cortesía
Minibar
  • 26 m²
  • Capacidad para 3
  • 1 cama King size

Ver todas las fotos de Habitación doble básica, 1 cama King size (Sian Kaan Pool)

Minibar, caja de seguridad en la habitación y ropa de cama

Habitación doble básica, 1 cama King size (Sian Kaan Pool)

Aspectos destacados

Aire acondicionado
Televisión de pantalla plana
Menú de almohadas
Baño privado
Batas
Cafetera/tetera
Botella de agua de cortesía
Minibar
  • 24 m²
  • Capacidad para 3
  • 1 cama King size

Propiedades similares

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Información de la zona

Mapa
Carretera Chetumal - Puerto JuA¡rez Km, 252,, Akumal, ROO, 77780

Puntos de interés

  • Riviera Maya Golf Club - 4 min en auto - 3.6 km
  • Aktun Chen - 4 min en auto - 3.6 km
  • Centro ecológico Akumal - 5 min en auto - 4.1 km
  • Playa Akumal - 5 min en auto - 4.0 km
  • Bahía de la Media Luna - 15 min en auto - 5.8 km

Opciones de transporte

  • Aeropuerto Internacional de Tulum (TQO) a 64 minutos en auto
  • Aeropuerto Internacional de Cancún (CUN) a 73 minutos en auto
  • A. Internacional de Cozumel (CZM) a 43,9 km

Restaurantes

  • ‪Restaurant Kukulkan - ‬8 min en auto
  • ‪Restaurante Yucatan - ‬6 min en auto
  • ‪Restaurante Arlequin - ‬9 min en auto
  • ‪Piscis snack bar - ‬9 min en auto
  • ‪Los Corales - ‬9 min en auto

Acerca de esta propiedad

The Sian Kaan at Grand Tulum

The Sian Kaan at Grand Tulum, en donde podrás realizar actividades como buceo, es una excelente opción para tu estadía en la playa en Akumal. Los huéspedes pueden divertirse en una de 3 las piscinas al aire libre. Y aquellos que deseen pasar una tarde relajante pueden visitar el spa y disfrutar de servicios de spa. Hay 12 restaurantes para ir a comer y 11 bares que ofrecen tragos deliciosos. En este hotel de lujo, podrás disfrutar de una sala de fitness, una cancha de tenis al aire libre y un jardín.

Todo incluido

Este hotel ofrece un régimen de todo incluido. Por lo tanto, los alimentos y las bebidas están incluidas en el precio de la habitación (pueden aplicarse restricciones).

Propinas e impuestos

Las propinas están incluidas. Se aceptan propinas adicionales a discreción del cliente.

Alimentos y bebidas

Todas las comidas a la carta, los snacks y las bebidas están incluidos
Servicio a la habitación disponible las 24 horas
Minibar en la habitación (todas las bebidas incluidas)

Actividades acuáticas

Kayak
Snorkel

Actividades en tierra

Ciclismo

Idiomas

Inglés y español

Detalles del hotel

Tamaño del hotel

  • 76 habitaciones

Check-in/check-out

  • Check-out: 12:00

Restricciones relacionadas con tu viaje

  • Consulta las restricciones por COVID-19.

Instrucciones especiales para hacer check-in

  • El personal de recepción recibirá a los huéspedes al momento de su llegada.

Requisitos para hacer el check-in

  • Es obligatorio dejar un depósito en efectivo, con tarjeta de débito o con tarjeta de crédito para cubrir gastos imprevistos
  • Es posible que se solicite una identificación oficial válida
  • La edad mínima para hospedarse en esta propiedad es de 21 años.

Niños

  • Cunas no disponibles

Estacionamiento

  • Estacionamiento con valet parking gratuito en la propiedad

Más información

  • Solo para adultos

Servicios en la propiedad

Alimentos y bebidas

  • 12 restaurantes
  • 11 bares
  • Cafetería
  • Servicio a la habitación las 24 horas

Actividades

  • En la playa
  • Buceo

Servicios

  • Recepción abierta las 24 horas
  • Servicios de concierge
  • Asistencia turística y para la compra de entradas
  • Servicio de tintorería/lavandería
  • Resguardo de equipaje
  • Alquiler de bicicletas

Instalaciones

  • 1 edificio
  • Año de construcción: 2017
  • Caja de seguridad en la recepción
  • Jardín
  • Sala de fitness
  • 3 piscinas al aire libre
  • Spa de servicio completo
  • Cancha de tenis al aire libre

Servicios de la habitación

Entretenimiento

  • Televisión de pantalla plana
  • Canales de televisión por cable

Para tu comodidad

  • Aire acondicionado
  • Minibar
  • Cafetera/tetera
  • Batas y pantuflas

Buen sueño

  • Menú de almohadas
  • Ropa de cama

Higiene

  • Artículos de tocador gratuitos
  • Toallas

Alimentos y bebidas

  • Agua embotellada gratuita

Más

  • Servicio de limpieza diario
  • Caja de seguridad en la habitación

Características especiales

Spa

Los huéspedes pueden disfrutar de una visita al spa de servicio completo de este hotel.

Cargos y políticas

Política

Esta propiedad acepta tarjetas de crédito.

Preguntas frecuentes

¿Hay una piscina en The Sian Kaan at Grand Tulum?
Sí, hay 3 piscinas al aire libre.
¿Qué actividades hay para hacer en The Sian Kaan at Grand Tulum y sus alrededores?
Diviértete con las actividades que ofrece la propiedad, como buceo, y aprovecha las canchas de tenis para mejorar tu técnica. Disfruta de un tratamiento en el spa o de un rato en una de las 3 piscinas al aire libre. The Sian Kaan at Grand Tulum también cuenta con 11 bares y una sala de fitness, así como con servicios de spa y un jardín.
¿Hay restaurantes en The Sian Kaan at Grand Tulum o en los alrededores?
Sí, hay 12 restaurantes en la propiedad.

Opiniones de The Sian Kaan at Grand Tulum

Opiniones

7,2

Bueno

8,2/10

Limpieza

7,8/10

Personal y atención

7,0/10

Servicios

7,2/10

Estado de la propiedad e instalaciones

Opiniones

10/10 Excepcional

EXCELENTE PARA PAREJAS QUE GUSTAN DE LA TRANQUILIDAD Y naturaleza
Viaje de 3 noches
Opinión verificada de un huésped de Expedia

4/10 Regular

Cuando llegue Expedia no mando mi reservación aún que ya la había cobrado a mi tarjeta dos semanas antes La atención en el hotel buena, el jacussi en la habitación muy biejo y sucio, la habitación de buen tamaño y bien decorada Amenidades correctas, la coctelería muy mala las bebidas alcoholicas buenas, tequila,ron gin ok El vino de la casa muy malo el tinto el blanco regular La comida buena el restaurante muy agradable La playa con muchas piedras difícil ingresar al agua En general regular
Martin, viaje de 2 noches
Opinión verificada de un huésped de Expedia

6/10 Bueno

Buen servicio, mala comida
La playa del hotel es buena, la comida es mala en general, el personal es muy amable y el piso de las habitaciones es pegajoso y resbaloso. Recomendable Solo por su precio accesible.
Carlos, viaje de 3 noches
Opinión verificada de un huésped de Expedia

4/10 Regular

They make you wear an ugly plastic wrist band, give you a hard time about leaving the property and if you cut off the ugly wrist band you’re charged $100. Also the food was terrible. I felt Like I was in a high class prision at the rate of $500 a night. Never Again.
Viaje romántico de 2 noches
Opinión verificada de un huésped de Orbitz

10/10 Excepcional

Viaje de 1 noche
Opinión verificada de un huésped de Expedia

4/10 Regular

Been here a few times. Seems like the change in owner has most employees on edge. Some were amazing like Fernando and Runelio(sp?), but others like Perla in the sian kaan lounge and a waiter in white box were snobby and needed an attitude change. Electricity and water would go out. White box food was horrible. Hopefully when growing pains are over it will be great again. On a good note...Location is amazing, snorkling right off the beach is nice!
Viaje romántico de 2 noches
Opinión verificada de un huésped de Orbitz

10/10 Excepcional

Sian Kaan the best!
Wonderful time! Right by the water. Though the area has much seaweed right now, Oasis Tulum does a great job daily cleaning it up. Fantastic food!Great service! Rose petals on the bed and champaign provided on our anniversary night. We highly recommend this resort. Our 11th trip to Mexico resorts!
Kathy, viaje romántico de 9 noches
Opinión verificada de un huésped de Hoteles.com

10/10 Excepcional

Best resort I've stayed at so far in the area
They made my girl's birthday really special
Jose, viaje romántico de 1 noche
Opinión verificada de un huésped de Hoteles.com

10/10 Excepcional

The setting was gorgeous the room was very nice loved the tub and private cabana that was right on the beach. A bit disappointed with some of the dining options the food was tasty but the wait staff seemed a bit stretched at times. We waited quite a while for most of the entree’s we ordered. Other couples around us just left midway through the dinner so it wasn’t just us. We also did not meet our butler until the last day we stayed at the resort. The bar was excellent the beach was well maintained. In the future they should offer more times to snorkel in the afternoon. We would definitely stay there again.
Viaje romántico de 3 noches
Opinión verificada de un huésped de Expedia

10/10 Excepcional

THEY SHOULD ADD MORE WAITRESSES TO THE RESTAURANTS
NO, viaje romántico de 4 noches
Opinión verificada de un huésped de Expedia

6/10 Bueno

The butler service was non existant It was an issue getting the room we booked Very far from the airport No activities No variety in food choices
Viaje romántico de 4 noches
Opinión verificada de un huésped de Expedia

6/10 Bueno

Property was not as advertised, they talk about haveing a butler to make your dinner reservations and other plans was there 6 days never even met the butler, advertise tennis available but whenever asked about it was told they didn’t know if had the equipment would let us know but never did after several inquiries. Also it is anything but gourmet dining 2 of the three restaurants on adults side of resort are good but the white box is awlful as in most places there food comes out warm or cold it’s advertised as gastropub but it’s a tapas place also worse service of any of the restaurants also hard to believe that the Mexican restaurant had pretty horrible food too but at least the people that worked there were really pleasant. Also air conditioning in rooms were not cold and when complained they st offer to send someone to look and give you explanation that controls are reversed where as putting warmer will make it cooler but only helped a little with room temperature What made it a pleasant stay was how nice and helpfully almost all the service staff was from bartenders on beach to restaurant staffs also was nice to rent a smart car and all you have to do is pay the insurance
Viaje romántico de 5 noches
Opinión verificada de un huésped de Expedia

8/10 Muy bueno

The oceanfront terrace rooms are AMAZING: lounging on a Bali bed 30 feet away from the gently lapping waves, and soak in a sunken jacuzzi in your room while looking out at those waves! Really dreamy. You do sacrifice a bit of privacy for that - people walking by on the beach right beyond your patio - but it's the adults-only section of beach and was very mellow. (DON'T go for an ocean-view no-terrace room -- great views but windows don't open so rooms smell of mold! And the rooms with jacuzzis on the terraces face the pool with the ocean much more distantly in the background, not the same experience at all.) Staff was great, very kind and patient. Buffet food was decent enough, and there was always lots of fresh salad and fruit, and a wide variety of Mexican and American type hot food. The guacamole and ceviche were amazing! Their paella-style dish wasn't bad. They had good tamales several times. But there were standard things I love in Mexico which weren't available, like fresh coconuts, freshly-squeezed juices, and corn tortillas, and I got really tired of the food by week's end. The reservation-only restaurants were just so-so -- very fancy in presentation, but tiny portions and nothing that tasted as good as it looked. Alcohol was terrible except in the fancy bar if you insisted. All in all, I absolutely loved this place for its setting and its proximity to many cenotes and to Tulum, and would return if I got the same discounted rate again ($175/nt on Orbitz)
Viaje de 5 noches
Opinión verificada de un huésped de Orbitz

10/10 Excepcional

I’m not sure why people would leave those bad reviews .. this place was very pleasant and staff and servers was very kind and helpful. Little things here and there that needed some attention but fixed when asked. Will definitely be returning to place thank you
Viaje romántico de 3 noches
Opinión verificada de un huésped de Expedia

2/10 Mediocre

Beach was beautiful,,. Everything ekes was absolutely terrible
Viaje de 7 noches
Opinión verificada de un huésped de Expedia

6/10 Bueno

1. The drive time from Airport to the hotel is 1 hour and 15 mins. 2. The Hotel is surrounded with many trees, beautiful palm trees, and flowers. The atmosphere is the one of the best if you like lush green trees very quiet, calm and tranquil this hotel is the one. I would rate the atmosphere 5 stars 3. Some of the rooms have no balcony, so there is a huge window but it does not open so you don't get to enjoy the ocean wind while in the room. 3.5 stars 4. Rooms are comparable to other hotels and nothing to rave about. 3.5 Stars 5. Food at the the restaurants sub par. The buffet had less variety compared to other hotels. The Restaurants you have to make reservations also was nothing to rave about. Actually I would rate the food 3 compared to other hotels. 6. Customer service nothing above and beyond compared to other hotels. 3.0 stars I have had 5 star service from other hotels. 7. There is snorkeling, kayaking, bike rental for free. Snorkeling and kayaking is free for 1 hour only. You need to leave your I.D with them. 8. Beautiful beach with soft sand. 5 stars
Viaje de 4 noches en familia
Opinión verificada de un huésped de Expedia

10/10 Excepcional

Elinore, viaje de 4 noches
Opinión verificada de un huésped de Hoteles.com

8/10 Muy bueno

The seclusion location was good staff was great. The food was not good for the type of resorts it was the buffet and the hippi chic was great but the nicer looking restaurant were just Ok, I would pay to eat at them.
Viaje de 7 noches
Opinión verificada de un huésped de Expedia

2/10 Mediocre

We tried to leave hours after arriving. I’ve never experienced such poor service or rooms in such condition. No hot water, broken safes in three rooms, the bell boy even made us carry our own luggage. Absolutely zero service at this all inclusive. One bartender told me to “get my own” drink. My boyfriend thought I just have misunderstood so he went to ask again. No, he told him the same thing. We asked to check out and for a refund multiple times, though expedia has really been managing this incredibly slowly and with no follow ups. They kept trying to get us to sign waivers so we could leave, which we would not do. Eventually we moved resorts but had lost half of our vacation to this mess. It is not a luxury hotel whatsoever. We moved to Secrets Capri - it cost half as much and was probably ten times better. Do not stay here. By the way, we confronted management continuously and they told us they had no power to manage the situation. They just offered pathetic “we don’t know what to do” explanations repeatedly.
Viaje romántico de 2 noches
Opinión verificada de un huésped de Expedia

6/10 Bueno

Food was the worst selection and quality of many ive been to. No entertainment. Except for the ocean everything else was ho hum.
Viaje romántico de 2 noches
Opinión verificada de un huésped de Expedia

10/10 Excepcional

Viaje de 4 noches
Opinión verificada de un huésped de Orbitz

2/10 Mediocre

Will never come back not what they advertise on line
Viaje de 5 noches
Opinión verificada de un huésped de Travelocity

8/10 Muy bueno

Great hotel, but low season caused some issues
The hotel is gorgeous. However, it was low season and, as such, the hotel seemed to be on a skeleton crew. This wasn’t an issue for the most part, but the largest issue this caused is that the restaurants (at which you had to make a reservation) didn’t have enough waiters or cooks to get the meals out in a timely manner. This did cause my group some headaches and did “cloud” our trip. All in all, this is a beautiful place that I would recommend, but I would certainly want to see their bar and restaurant be staffed appropriately for the amount of guests and diners that are present in the hotel at any time.
Michael, viaje de 3 noches entre amigos
Opinión verificada de un huésped de Hoteles.com

10/10 Excepcional

If you are driving to the resort beware that some websites call the hotel the Grand Tulum (omitting the Oasis) so you may pass the hotel when you see the signs for the Grand Oasis Tulum. It is about a 75 minute drive from the airport on highway 307. Location: The resort is right on the beach. Grounds are very well maintained and clean. Atmosphere:They call this the Calm Resort and it is. No loud music playing everywhere, just some gentle background music at the pools and just ocean sounds at the beach. Most people who were there during our visit also seemed to appreciate the calm vibe and just enjoyed to quietness (not a party place). Room: We had a ground floor ocean view room with patio. Fabulous room, literally 15 feet from the ocean. Could hear the ocean all the time. Food: There is good food here, but it is inconsistent and difficult to know from one item to another which will be good and what wont. Sea Bass at one place will be great and salmon at another will be overcooked (they share the same kitchen). The burger at the White Box was consistently delicious but the fries were always soggy. Surprisingly the buffet became our favorite place toward the end due to them rotating the menu and we could supervise the cooking of somethings. Also meals were far quicker at the buffet. Beach/pool: The beach was the highlight for us. They do a good job of cleaning up the sea grass that invades daily and are far ahead of the neighboring resorts in keeping the beach clean.
Tommy, viaje de 7 noches
Opinión verificada de un huésped de Orbitz

8/10 Muy bueno

Nice place, took a day to get used to rules
craig, viaje de 5 noches entre amigos
Opinión verificada de un huésped de Hoteles.com