Here’s a polished version of your review that keeps your honest experience while making it easier to read:
3.5/5 Stars
Pros:
The location is excellent, with ample parking and easy access to nearby attractions. One unexpected bonus was being able to watch the Dollywood fireworks from the property. It’s a great option for a quick getaway if you don’t need all the amenities and services of a full-service hotel. The outdoor slide was fun for the kids, and the overall aesthetic of the property has a lot of charm.
Cons:
Unfortunately, this property has a lot of untapped potential. The pillows were very flat, and the mattress was firmer than I prefer. While the room itself was clean, it was very basic and could benefit from additional storage space.
The biggest disappointment was the pool area. It is in desperate need of updates and better maintenance. The outdoor pool water was murky for most of our stay and wasn’t properly serviced until our last day. There was also noticeable mildew on the stairs leading into the indoor pool, which gave the area an unclean appearance.
The property’s exterior also needs attention, as it looks worn in several areas. They advertise free Wi-Fi, but it never worked during our stay, which forced to use a significant amount of mobile data and our hotspot so our children could use their devices. The clientele seemed a little sketchy at times, but to be fair, we never felt unsafe during our stay. this property is in a prime location and a hidden gem