Hotels in West Loop

"I was not even able to stay at the hotel, once I got there they canceled my room. Saying that they charged the card on file but since it was denied they canceled. I have always paid at the location this was the location that did this. Very disappointing. "

"Great place"

"Breakfast was good."

"Our room was clean. The breakfast as hot and consistent with great attendants and cooks. The evening snacks and drinks were very much appreciated and enjoyed. 1 dresser drawer would not open. The shower leaked onto the floor. 2 of the exercise machines were very broken. The bathroom mirror is difficult to use for makeup application for short persons. I appreciated the location for shopping and eating out. We are very happy with the amount of exercise walking to get to Navy Pier, river boat tours, and easy access to ride shares for the museums and fountains."

"I’ve stayed here multiple times now, and find the staff friendly. I like that you can’t get to your floor without a key, and more importantly they are pet friendly!"

"Valet and bellmen were great as always. Polite and helpful. The staff brought up an extra valet for my kids on the pullout couch. Great setup for family with kids! And the restaurant on the corner has the best coffee. We stay here every time we visit, can’t beat location, price and separate space from the kids!"

"The location was perfect for us adjacent to Northwestern Hospital. The staff were extremely helpful and friendly, particularly the manager of the rooftop bar/restaurant. Lovely Spring sunset on the roof overlooking the downtown. Definitely will stay again"

"The hotel is beautiful and has very helpful staff. Room is not as nice as shown in pictures- feels a little musty and dark. The view is also not amazing at least from the lower levels. However, it is a great place for a short visit and in a beautiful location."

"All was good"