"This is our second time staying here and we always have a pleasant experience. The property is clean, spacious and the management team are responsive. Thank you :)"
"We really enjoyed the high end but relaxed atmosphere in the lobby. What a delight to see after jaunting all around Europe. We loved the roof top pool the service and food were incredible. The room was spacious and bathroom was also very luxurious, clean and comfortable. We will definitely make this a destination spot again one day!"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
If you want to give your credit card some exercise, head out to Palacio de Hielo in Hortaleza. Let yourself be amazed at the art galleries and museums in the area too.
Muy buen Hotel las recepcionistas son muy agradable y amables que buen trato tuve de ellas excelente estuvimos muy confortable en nuestra estadía gracias
All was great, convenient, simple clean straighforward. The shuttle bus from the hotel to airport was too small several had to take Uber. And they take a break at 10am so no bus from after 10am to noon.
Everything else good
I am a fan of Barcelo hotels but not of this one, i felt a little disappointed for the cost of the stay, but being in Madrid explained why is such this way. I uber most of the time and cost varies depending on time of the day but with a big increment for busy hours, the room was comfortable and quiet we had street view. Later in my stay i discovered that the metro stationPlaza Castilla, was in walking distance from there but I can’t say much because did not ride the it. There are few options...
From entering the door the staff was excellent. They made us feel welcome . Our luggage did not arrive the first day but they notified us as soon as it arrived the next day.They were great with information on the different forms of public transportation. We will be back next year and I will most definitely stay there. I hope the staff dosen't change.
Really loved staying here! We booked pretty late for our trip so we knew that this hotel was not near the city center. However it was a 5 min walk to the nearest metro station and then a 30 min metro ride to the center of Madrid which goes by a lot faster than you think. We were worried about using the metro but it was actually pretty easy!
The hotel was pretty basic - heating, towels, hot water, mini fridge. Basically all the necessities. We enjoyed our stay.
Our favorite part was that they...
FABULOUS stay-THE LEVEL 15th floor for a week, with personal attention customer satisfaction! Offered quiet repose for breakfast and opportunity for meetings plus all day restorative tapas and tinto included! The staff graciously accommodated a gluten allergy issue for not only breakfast but throughout the day providing for "sin gluten" tapas. We fell in love with breakfast and Miguel’s daily gluten free offerings. (he even assured a small snack would be safe when other enjoyed pastries!) He...
We had a short stay here, however it was perfect. The room was very spacious and clean. The lobby was lovely and the staff was very welcoming. Would definitely stay here again!
Everything was absolutely amazing. This is our second time staying there they even went out of the way to deliver my wife’s bag that she forgot in the taxi.
Anytime I come to Madrid I will stay at this hotel. The food was good and the staff was amazing.
Hotel exterior was deceiving.
Convenient to airport and Metro to other areas of Madrid.
Interior was attractive and modern. Rooms were somewhat dated, but very large in comparison to typical European style, clean and comfortable. Bed was firm. Restaurant food was good quality for the $$$.
