Hotels in Nyanyanu

"The was clean and there is no difference in what you see when you booked the room. At the check-in Natasha was pleasant nice smile and welcoming was on point. After check-in I sit and what how she managed her self with guest, I loved it. Natasha customer service was great. When you arrive there asked for Natasha. Then I was introduced to Ester her caring and welcoming and on point. These two ladies was my first point of contact in the reception area, and I feel like we know each other a long time. This is first time to the continent of Africa, and my first time to Ghana. Thank you "

"I recommend this property"

"The breakfast menu was great. However they could improve on variety of the menu. It was limited to specific foods every day. Staff were brilliant people. Very helpful and respectful. Gym nice items and location. "

"Beautiful, tranquil, well-serviced hotel in a convenient location. It was like an oasis to come home to after a long day of meetings. "

"On business travel, very convenient to business center. Excellent hotel staff and clean room. Would stay again and highly recommend."

"The air conditioner was not cooling as expected"

"The breakfast and the pool was excellent. "

"My stay at Urbano Hotel left me with mixed feelings, but unfortunately one experience during checkout overshadowed what could have been a pleasant stay. At checkout, the receptionist had to call someone to physically go and inspect my room before I could complete the process. In my opinion, if such procedures are necessary, they should be handled more discreetly so guests do not feel uncomfortable or distrusted. What frustrated me most was the issue surrounding the water bottles. When I checked in, I was informed that water was complimentary. However, during checkout, the receptionist informed me, almost excitedly, that I had consumed two bottles of water and therefore owed 24 cedis. I was honestly shocked because I genuinely believed the bottled water provided in the room was complimentary, based on what I had been told earlier. I was then informed that only the warm bottles of water placed on the desk were complimentary, while the cold ones inside the refrigerator were not. Honestly, that made very little sense to me. In Ghana’s heat, most guests will naturally reach for the cold water in the fridge rather than warm water sitting on a desk. The bigger issue was the complete lack of communication and transparency. There was no visible price list, no minibar notice, and no explanation during check-in that the refrigerated water carried a separate charge of 12 cedis per small bottle. Without that information, the situation felt misleading and unnecessarily unpleasant. "

"Good location Nice staffs"