I was supremely disappointed in this hotel. My room was not like what was advertised in the picture. At a minimum it was clean and the hotel staff were friendly. The room was bare and it didn't have a mattress, but 2 foam cushions that were as if it were one mattress. It wasn't comfortable. The room held much humidity and you couldn't have the window open too long as there was much noise from the outside, from the reception, kitchen, and as other patrons came and went. You had to have the window open as there was no air circulation otherwise. Additionally, people were smoking outside the hotel and although it was a nonsmoking hotel that was a smell that was coming in that was less than pleasant. There were minimal furnishings in the room and not worth the money that I paid for the room. I have literally stayed in better hostels in Lisbon. The breakfast was a basic buffet. The lobby was the only thing chic about the hotel. The bathroom was shared with another room which was fine however it was right next to the kitchen/reception so it wasn't shared with only the room next door, but anyone else that came into the hotel. The water pressure was quite low in the shower and the towels were a bit coarse and threadbare. DO NOT STAY HERE spend your money at another guesthouse, but not this one. There were also always people around the guesthouse as it is proximal to the Rossio station and many homeless people in the area as well. A complete let down and waste of money