I want to like this hotel very much. It is in a convenient place; the staff is very friendly; the room seemed clean to me. But they charge a resort fee on arrival. Yes it is advertised in the listing. But their website says it is for business center access, concierge service, housekeeping(?!), In room water, in room coffee, in room safe, and phone calls. There was no safe; there was no in-room coffee; if I make a phone call charge me! If I want to use the business center to print or use the internet then charge me! Don't charge me a flat fee in advance. Also the sink barely worked; the toilet barely worked. And I was given a room in the basement with a tiny porthole window and I don't think it was made clear that that was going to be the same price as any other room. If you tell me in advance I will get a discount for a basement room then I might take it, but don't surprise me with it.