The room was spacious and adequate for four people. Staff was amicable and room was overall clean. Location was very central and we walked to the Duomo in ten minutes. One unexpected issue was that it was tricky to get to the hotel by car due to the restricted zones you aren’t allowed to drive into. And, once you get to the hotel, it turns out that parking is located at another hotel. Not far (maybe two blocks away) but, again, tricky to get to and would have been nice to know from the get-go.
Also, during the second/last night the A/C broke. E think it was something to do with the fan as it started banging so loudly that all four of us woke up around 2:15 or so. We had to turn it off completely (hello stuffiness and heat) and for the next hour it continued to make noises every two or so minutes. I didn’t go back to sleep until 5:45am…. With a 6:15am wake, that was really inconvenient. Probably nobody’s fault, but very unfortunate.
Interestingly, my SIL told me later that their fan didn’t work either…she stayed in the same hotel.