Torbay Hotels

"Adult only hotel .parking was ok .The room was clean but standard for the price . Had robes and slippers, bottle of water and tea making facilities. Bed was very comfortable. Staff were very polite throughout the hotel Higher management in the bar should be more active if mistakes are made and not wait for a complaint to be made. The spa was really lovely, but had just too many people and we had to sit on the floor with drinks , which wasn’t relaxing.Needs a bigger sitting area or even shelves to put drinks on . We tried the spa again early in the morning which was much better and quieter . Pool was a nice temperature Treatments were nice and staff were very friendly. Noisy floorboards above kind of spoils the relaxing music. For what we paid, everything was really expensive ."

"This hotel is appalling. It looks like rundown bldg inside. We checked in on Saturday evening and the reception is full of teenagers who looks shady. The room was below standard. There was no toilet papers, reception is closed because its weekend. Good thing we brought our own toilet papers. The bed are old and sunken. The carpets in the room and in the hallways looked filthy not to mention the smell of it . This hotel needs a full refurbishment. Am sorry, but my 2 nights stay in this hotel is not enjoyable as its giving me anxiety because of the people surrounding the area as well as the safety and security of this establishment is not guaranteed."

"Was ok needs painting and updating Room was clean but very tired , was expecting a lot more after looking at the website"

"Beautiful location, very clean, great amenities"

"The room was lovely but the mattress was a bit lumpy"

"Friendly nice staff. I experienced a few mishaps from booking/reception with miscommunication. This meant I could only get one spa treatment of two I had booked. I went here to get rest to get away from my home where it’s loud this weekend making sleeping impossible. I asked for a quiet room prior to arrival. Room 145 was assigned . Very cozy. However not only did this room get unbearably hot it also faced the sea and road. Sea view yay but road boo! Was kept awake from loud noises all night cars speeding people being loud coming home. Also I couldn’t keep the window closed as it was so hot I actually felt nauseous. Next day I was allocated a new room no 125 which felt more airy & cooler so that was great but it faced the parking a burnt out house and bins. Unfortunately I was woken up AGAIN by whatever someone was doing to the bin/wheelie that sounded like banging outside. Fell asleep about 4am woke up by loud guests having conversations outside my room at 6.25 am! The cleaning staff starts really early with hovering which was annoying . This hotel is old & has a lot of noises.You can hear your neighbour as floor squeaks. Amenities were nice.Breakfast was good but could have done with more items.Had dinner here it was cooked far too much it was watery which I told staff thinking this being 4 stars would be fixed by a discount of this dish as I only ate 1/4 & the veggies but no. It’s these sort of things I think needs addressing to get this hotel to a deserved 4 star."

"Clean room and well situated on the sea front"

"We needed a quick 'pick you up break' this ticked (and exceeded all the boxes) We loved our stay and we were made very welcome. We will definitely return as soon as we can!!"

"Hotel and room look a bit dated but room and bathroom were clean and beds were comfy. Reception staff cheerful and friendly. Only stayed overnight so cant comment on any other aspects of the hotel"