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Beach Palace Family Resort & Spa

4.0 star property
All-inclusive beachfront property with spa, near La Isla Shopping Mall

Choose dates to view prices

Photo gallery for Beach Palace Family Resort & Spa

Waterslide
5 restaurants, breakfast, lunch, dinner served; international cuisine
View from room
On the beach, white sand, sun loungers, beach umbrellas
View from room
Step into Beach Palace Resort All Inclusive, where upscale amenities meet warm hospitality. Unwind with yoga classes or a massage at the spa, then enjoy international cuisine at one of 5 on-site restaurants. With sun loungers and beach volleyball on the white sand beach, this property is perfect for families to soak up some sun.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 5 restaurants and 2 poolside bars
  • 4 bars/lounges
  • Full-service spa
  • 3 outdoor pools and 3 hot tubs
  • Rooftop terrace
  • Free children's club
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available

Why we love this property

Seaside sports heaven
Luxury meets play at this all-inclusive white sand beach. Enjoy volleyball on-site, with sailing, scuba diving, and snorkeling nearby.
Spa day paradise
A full-service spa offers daily treatments including facials, body scrubs, and massages. Yoga classes, sauna, and hot tubs complete the wellness journey.
Dining variety galore
This hotel boasts 5 restaurants, a cafe, and 4 bars. International and Italian cuisines tempt the palate, with free full breakfast to start each day.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

1 bedroom, premium bedding, down comforters, free minibar

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 99 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed | 1 bedroom, premium bedding, down comforters, free minibar

Superior Honeymoon Suite Ocean View - King Size Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Governor Suite Ocean View - King Size Bed

Safe

Superior Governor Suite Ocean View - King Size Bed

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 59 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Deluxe Lagoon View

1 bedroom, premium bedding, down comforters, free minibar

Superior Deluxe Lagoon View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 41 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Family Deluxe - Kids & Teens Free

Superior Family Deluxe - Kids & Teens Free | 1 bedroom, premium bedding, down comforters, free minibar

Superior Family Deluxe - Kids & Teens Free

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 82 sq m
  • 2 bedrooms
  • Lagoon view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Deluxe Lagoon View - Kids & Teens Free

1 bedroom, premium bedding, down comforters, free minibar

Superior Deluxe Lagoon View - Kids & Teens Free

8.8 out of 10
Excellent
(82 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 40 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Deluxe Ocean View - Kids & Teens Free

Superior Deluxe Ocean View - Kids & Teens Free | 1 bedroom, premium bedding, down comforters, free minibar

Superior Deluxe Ocean View - Kids & Teens Free

8.2 out of 10
Very good
(17 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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Aerial view

Moon Palace Cancun - All Inclusive

  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.2 out of 10, Very Good, 2,896 reviews
The price is $403
$492 total
includes taxes & fees
Oct 28 - Oct 29
Moon Palace Cancun - All Inclusive
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About the neighborhood

Map
Blvd Kukulcan Km 11.5, Hotelera Zone, Cancun, QROO, 77500

What's nearby

  • La Isla Shopping Mall - 6 min walk - 0.6 km
  • Cancun Interactive Aquarium - 10 min walk - 0.9 km
  • Forum Beach - 5 min drive - 2.9 km
  • Cancun Convention Center - 6 min drive - 3.2 km
  • Gaviota Azul Beach - 7 min drive - 3.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Park Royal Cancun - ‬6 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Los Chachalacos - ‬6 min walk
  • ‪Andiamo - ‬6 min walk
  • ‪Sonora Grill - Cancún - ‬5 min walk

About this property

Beach Palace Family Resort & Spa

At Beach Palace Family Resort & Spa, you can spend time at the beach enjoying beach umbrellas, volleyball, and sun loungers, plus you'll be just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and body scrubs. Tequila, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this all-inclusive property include 2 poolside bars, a rooftop terrace, and a free kid's club. Fellow travelers say great things about the pool and helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities

Lessons/classes/games

Dancing

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

At a glance

DONE

Hotel size

    • 287 rooms
    • Arranged over 15 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7 AM–11:30 AM
  • 5 restaurants
  • 4 bars/lounges
  • 2 poolside bars
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Waterslide
  • Playground
  • Babysitting (surcharge)

What to do

  • On the beach
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Shopping
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness center
  • 3 outdoor pools
  • Arcade/game room
  • Full-service spa
  • 3 hot tubs
  • Sauna
  • Steam room
  • Waterslide
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 39
  • Wheelchairs available on site
  • Closed captioned TV
  • Magnifying mirror
  • Doorbell and phone notification
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Smart television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free rollaway/extra bed

What to enjoy

  • Balcony or patio

Freshen up

  • Jetted bathtub
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Tequila - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Bocelli - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Wok / Agra - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Smokehouse - This restaurant specializes in Latin American cuisine and serves lunch and dinner. Open daily.
Tavola - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 26 per person (roundtrip)
  • Laundry facilities are available for an extra charge of USD 315 per day

Renovations and closures

This property is closed from August 15 2025 to December 31 2026 (dates subject to change).

Children & extra beds

  • Babysitting is available for an extra charge
  • Airport shuttle service for children up to age 17 costs USD 26 (roundtrip)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, a security system, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property requires a passport at check-in for travelers who are not citizens of Mexico.

Also known as

Beach Palace
Beach Palace Cancun
Beach Palace Resort
Beach Palace Resort All Inclusive
Beach Palace Resort All Inclusive Cancun
Beach Palace Hotel Cancun
Beach Palace Resort All Inclusive All-inclusive property Cancun
Beach Palace Resort All Inclusive All-inclusive property

Frequently asked questions

Is Beach Palace Family Resort & Spa currently open?

This property is closed from August 15 2025 to December 31 2026 (dates subject to change).

Does Beach Palace Family Resort & Spa offer free cancellation for a full refund?

Yes, Beach Palace Family Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Beach Palace Family Resort & Spa?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Beach Palace Family Resort & Spa?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Beach Palace Family Resort & Spa?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Beach Palace Family Resort & Spa?

Yes, an airport shuttle is available. The charge is USD 26 per person roundtrip.

What are the check-in and check-out times at Beach Palace Family Resort & Spa?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at Beach Palace Family Resort & Spa?

No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (15-min drive) and Dubai Palace Casino (16-min drive) are both nearby.

What is there to do at Beach Palace Family Resort & Spa and nearby?

Have fun during the warmer months with activities such as volleyball. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 3 hot tubs. Beach Palace Family Resort & Spa also has 2 poolside bars, 4 bars, and a sauna, as well as a steam room and an arcade.

Are there restaurants at or near Beach Palace Family Resort & Spa?

Yes, there are 5 onsite restaurants, featuring international cuisine.

Does Beach Palace Family Resort & Spa have rooms with private hot tubs?

Yes, each room has a jetted bathtub.

Does Beach Palace Family Resort & Spa have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Beach Palace Family Resort & Spa like?

Beach Palace Family Resort & Spa is a short 7-minute walk from La Isla Shopping Mall and 18 minutes' walk from Hotel Zone Beaches. Travelers give top marks for the property's prime location.

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Reviews

Beach Palace Family Resort & Spa Reviews

8.6

Excellent

8.6

Cleanliness

8.4

Amenities

9.0

Staff & service

8.4

Eco-friendliness

8.0

Property conditions & facilities

What guests liked

  • The beach at this property was consistently described as amazing, fabulous, and gorgeous, with many guests praising its cleanliness and accessibility. (159 reviews)
  • The pool area was fantastic with great staff, warm and cooler pools, and a rooftop pool with a quiet and great view. (46 reviews)
  • Dining options were excellent with high-quality restaurants and a wide variety of choices. (26 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Food
Beach
Room
Restaurant
Family friendly
Children
Drinks
Buffets
View

Reviews

10/10 Exceptional

Food was great, fun family vacation.
Eri, 4-night trip

10/10 Exceptional

Great Service, Food was great, beach is beautiful !
Miriam, 6-night trip

10/10 Exceptional

Excellent service Great food
Sam, 6-night trip

10/10 Exceptional

5 stars service, beautiful hotel.
Reinier, 5-night trip

10/10 Exceptional

Excellent staff, friendly, and welcoming,
Joe, 6-night trip

10/10 Exceptional

Our recent visit was met by wonderful hospitality, great food and services.
Bin, 5-night trip

10/10 Exceptional

Food,nice staff
Marine, 3-night trip

10/10 Exceptional

Excellent food
Stephen, 5-night trip

10/10 Exceptional

Very nice place the people that work there are really nice.
Luis, 6-night trip

10/10 Exceptional

Food was delicious and plentiful! Service was wonderful. Activities and location to beach were perfect!
Samantha, 4-night trip

10/10 Exceptional

We had a great vacation
Charlane, 5-night trip

10/10 Exceptional

We love the Beach Palace! We can’t wait to go back!
Maggie Suzanne, 7-night trip

8/10 Very good

It was a nice property although a bit small Our beach and rooftop events were well done.
Pallavi, 5-night trip

10/10 Exceptional

Great hospitality, food customization for vegetarian people, nice location.
Prachi, 3-night trip

10/10 Exceptional

Great food and attentive service
Awesome desserts
Tasty fancy drinks
Michael Choe, 5-night trip

10/10 Exceptional

Everything was amazing
Mohammad, 7-night trip

10/10 Exceptional

Great place for Vacation
Hemavathy, 4-night trip

10/10 Exceptional

everyone was very nice. My family and I had a blast.
Grace, 7-night trip

8/10 Very good

Great friendly service Very good food The place itself needs renovation
Teodor, 4-night trip

10/10 Exceptional

Excellent service
Raul, 3-night trip

10/10 Exceptional

Overall it was a good experience, but it would be good if there are more options for vegetarian food.
Phani Raj, 2-night trip

10/10 Exceptional

Wonderful!
Tina, 5-night trip

10/10 Exceptional

Definitely will come again!
Darice, 3-night trip

10/10 Exceptional

Amazing staff
Rigo, 6-night trip

10/10 Exceptional

It was very good
Pooya Voosoogh, 7-night trip