Experience luxury in paradise at Finest Playa Mujeres by The Excellence Collection - All Inclusive. With 12 on-site restaurants, a private beach, and an adjacent golf course, this property is perfect for relaxation and adventure. Soak up the sun with sun loungers and beach volleyball or unwind with Pilates classes at the gym or a spa treatment like thalassotherapy. Guests love the family-friendly amenities and helpful staff.
VIP Access
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Bar
Airport transfer
Connecting rooms available
Main amenities (12)
Daily housekeeping
On a private beach
12 restaurants and 2 poolside bars
16 bars/lounges and 2 swim-up bars
Full-service spa
10 outdoor pools
Free water park
Rooftop terrace
Free children's club
Free supervised childcare
Outdoor tennis court
Fitness center
Feel at home (6)
Babysitting (surcharge)
Children's pool
Children's club (free)
Playground on site
Connecting/adjoining rooms available
Private bathroom
The current price is $838
$838
$838 total
includes taxes & fees
Mar 5 - Mar 6
Room options
Available filters for rooms
Showing 21 of 21 rooms
View all photos for FREE UPGRADE TO FINEST CLUB JUNIOR SUITE OCEAN VIEW
FREE UPGRADE TO FINEST CLUB JUNIOR SUITE OCEAN VIEW
Highlights
Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Hypo-allergenic bedding
Sea view
Sleeps 4
2 Double Beds OR 1 King Bed
View all photos for FREE UPGRADE TO TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL
FREE UPGRADE TO TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL
Highlights
Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Hypo-allergenic bedding
Sleeps 4
1 King Bed
View all photos for FREE UPGRADE TO FINEST CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL
FREE UPGRADE TO FINEST CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL
Highlights
Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Hypo-allergenic bedding
Ocean view
Sleeps 4
1 King Bed
View all photos for Excellence Club Junior Suite Ocean View
Excellence Club Junior Suite Ocean View
Highlights
Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Minibar (some free items)
LED TV
Hypo-allergenic bedding
72 sq m
Ocean view
Sleeps 2
1 King Bed
View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW
FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW
Highlights
Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Minibar (some free items)
LED TV
Hypo-allergenic bedding
Pillow menu
Sea view
Sleeps 2
1 King Bed
View all photos for Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool
Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool
Highlights
Terrace
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Club Lounge
Minibar (some free items)
LED TV
149 sq m
Ocean view
Sleeps 2
1 King Bed
View all photos for Excellence Club Junior Swim-up Suite
Excellence Club Junior Swim-up Suite
Highlights
Furnished balcony or patio
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Club Lounge
Minibar (some free items)
LED TV
72 sq m
Beach view
Sleeps 2
1 King Bed
View all photos for Finest Club Family Suite
Finest Club Family Suite
Highlights
Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Minibar (some free items)
LED TV
88 sq m
Ocean view
Sleeps 5
1 King Bed, 2 Large Twin Beds and 1 Twin Sofa Bed
View all photos for Finest Club Junior Swim-Up Suite
Finest Club Junior Swim-Up Suite
Highlights
Furnished balcony or patio
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Minibar (some free items)
74 sq m
Beach view
Sleeps 4
1 King Bed
View all photos for Junior Suite Spa Or Pool View
Junior Suite Spa Or Pool View
Highlights
Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Hypo-allergenic bedding
72 sq m
Sleeps 4
2 Double Beds OR 1 King Bed
View all photos for FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL
FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL
Highlights
Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Minibar (some free items)
LED TV
Hypo-allergenic bedding
Pillow menu
Sea view
Sleeps 2
1 King Bed
View all photos for Junior Swim-Up Suite
Junior Swim-Up Suite
Highlights
Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Hypo-allergenic bedding
88 sq m
Sleeps 4
1 King Bed
View all photos for Finest Club Two-Story Rooftop Terrace Suite with Plunge Pool
Finest Club Two-Story Rooftop Terrace Suite with Plunge Pool
Highlights
Furnished balcony or patio
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Minibar (some free items)
144 sq m
Ocean view
Sleeps 4
1 King Bed
View all photos for FREE UPGRADE TO FINEST CLUB JUNIOR SUITE POOL VIEW
FREE UPGRADE TO FINEST CLUB JUNIOR SUITE POOL VIEW
Highlights
Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Hypo-allergenic bedding
Sleeps 4
1 King Bed OR 2 Double Beds
View all photos for Finest Club Junior Suite Ocean View
Finest Club Junior Suite Ocean View
Highlights
Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Minibar (some free items)
LED TV
72 sq m
Ocean view
Sleeps 4
2 Double Beds OR 1 King Bed
View all photos for Family Suite
Family Suite
Highlights
Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Hypo-allergenic bedding
88 sq m
Sleeps 5
1 King Bed, 2 Large Twin Beds and 1 Twin Sofa Bed
View all photos for Excellence Club Junior Suite Pool View
Excellence Club Junior Suite Pool View
Highlights
Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Minibar (some free items)
LED TV
Hypo-allergenic bedding
70 sq m
Sleeps 2
1 King Bed
View all photos for Two-Story Rooftop Terrace Suite with Plunge Pool
Two-Story Rooftop Terrace Suite with Plunge Pool
Highlights
Terrace
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
149 sq m
Sleeps 4
1 King Bed
View all photos for Finest Club Junior Suite Pool View
Finest Club Junior Suite Pool View
Highlights
Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Minibar (some free items)
LED TV
72 sq m
Sleeps 4
1 King Bed OR 2 Double Beds
View all photos for Pool Family Suite
Pool Family Suite
Highlights
Furnished balcony or patio
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
158 sq m
Sleeps 5
1 King Bed and 2 Twin Beds
View all photos for Junior Suite With Private Pool
Finest Playa Mujeres by The Excellence Collection - All Inclusive
Putting you within a 10-minute drive of Playa Mujeres Golf Club, Finest Playa Mujeres by The Excellence Collection - All Inclusive offers a private beach where you can enjoy beach umbrellas, volleyball, and beachside drinks. There's plenty of fun with the 10 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. Lizo, one of 12 restaurants, serves Mexican cuisine and is open for dinner. Other highlights at this luxurious property include 2 poolside bars, a rooftop terrace, and a free kid's club. Fellow travelers say great things about the helpful staff and family-friendly amenities.
All inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Water activities
Kayaking
Land activities
Bicycling
Soccer
Tennis
Volleyball
Lessons/classes/games
Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga
Entertainment
Onsite entertainment and activities
Onsite live performances
Theme parties
Languages
English, Spanish
At a glance
Hotel size
450 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.
One Spa has 19 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. Children under 13 years old are not allowed in the spa without adult supervision.
Dining
Lizo - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting).
Shoji - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Le Petit Plaisir /Eleganc - This fine-dining restaurant specializes in French cuisine and serves dinner only. Open daily.
The Market Kitchen - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Brass - This steakhouse specializes in international cuisine and serves dinner only. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of MXN 3904.21 per vehicle (roundtrip, maximum occupancy 2)
Children & extra beds
Babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Children under 13 years old are not allowed in the spa without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
No shows require payment in full, including taxes and service fee.
Also known as
Finest Excellence Group Hotel
Finest Excellence Group Hotel Playa Mujeres
Finest Playa Mujeres Excellence Group
Finest Playa Mujeres Excellence Group All inclusive
Finest Excellence Group All inclusive
Finest Excellence Group
Finest Playa Mujeres by Excellence Group
Finest Playa Mujeres by Excellence Group All inclusive
Finest Excellence Group All inclusive All-inclusive property
Finest Excellence Group inclu
Finest Playa Mujeres by The Excellence Collection All inclusive
Frequently asked questions
Does Finest Playa Mujeres by The Excellence Collection - All Inclusive offer free cancellation for a full refund?
Yes, Finest Playa Mujeres by The Excellence Collection - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Finest Playa Mujeres by The Excellence Collection - All Inclusive?
Yes, there are 10 outdoor pools and a children's pool.
Are pets allowed at Finest Playa Mujeres by The Excellence Collection - All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Finest Playa Mujeres by The Excellence Collection - All Inclusive?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Finest Playa Mujeres by The Excellence Collection - All Inclusive?
Yes, an airport shuttle is available. The charge is MXN 3904.21 per vehicle roundtrip.
What are the check-in and check-out times at Finest Playa Mujeres by The Excellence Collection - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Finest Playa Mujeres by The Excellence Collection - All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (15-min drive) and Royal Yak Casino and Sports Book (16-min drive) are both nearby.
What is there to do at Finest Playa Mujeres by The Excellence Collection - All Inclusive and nearby?
Have fun with onsite activities like kayaking, sailing, and fishing and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, Pilates, and volleyball. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 10 outdoor swimming pools. Finest Playa Mujeres by The Excellence Collection - All Inclusive also has 2 swim-up bars, 2 poolside bars, and a private beach, as well as a steam room, spa services, and a garden.
Are there restaurants at or near Finest Playa Mujeres by The Excellence Collection - All Inclusive?
Yes, there are 12 onsite restaurants, featuring alfresco dining and Mexican cuisine.
Does Finest Playa Mujeres by The Excellence Collection - All Inclusive have rooms with private hot tubs?
Yes, each room has a jetted bathtub.
Does Finest Playa Mujeres by The Excellence Collection - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Finest Playa Mujeres by The Excellence Collection - All Inclusive like?
Finest Playa Mujeres by The Excellence Collection - All Inclusive is in Playa Mujeres, a short 14-minute walk from Mujeres Beach.
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Finest Playa Mujeres by The Excellence Collection - All Inclusive Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 1, 2025
Excellent service surprisingly delicious food
Excellent service surprisingly delicious food
Verified traveler
7-night trip
10/10 Exceptional
Nov 9, 2024
Friendly staff, great food and great amenities
Barbara
Barbara, 5-night trip
10/10 Exceptional
Oct 23, 2024
Nice resort !
Vu Van
Vu Van, 3-night trip
10/10 Exceptional
Sep 26, 2024
Very nice place to stay
Very clean room and beach,
Good food
YEFIM
YEFIM, 6-night trip
10/10 Exceptional
Oct 18, 2024
Like its name it’s been excellent for our stay
YEN-TING
YEN-TING, 5-night trip
10/10 Exceptional
Oct 26, 2024
Excellent resort and friendly staff. Perfect to vacation in a quite gated community away for the hustle of hotel zone in Cancun.
Rahila
Rahila, 6-night trip
10/10 Exceptional
Oct 15, 2024
Friendly staffs with great foods
Kevin
Kevin, 3-night trip
10/10 Exceptional
Sep 5, 2024
Excellent resort.
Abu Talib Mansoor
Abu Talib Mansoor, 5-night trip
10/10 Exceptional
Nov 6, 2024
Very family and children friendly.
Andrew
Andrew, 5-night trip
10/10 Exceptional
Sep 15, 2024
Wonderful property, clean rooms, beautiful beach and excellent dinning options
Benjamin
Benjamin, 8-night trip
10/10 Exceptional
Sep 20, 2024
Loved the place
People were friendly food was great
Jagdishchandra
Jagdishchandra, 4-night trip
6/10 Good
Feb 18, 2025
Overall great, but could’ve been better
We traveled with our 11month old baby since this is a baby friendly resort. We were disappointed with control on mosquitos in and around the suite (she sustained 7bites) which is not ideal.
We were also disappointed with refilling water, coffee and we had no turn down service until the night before we checked out. Also, fruits provided in the room were rotten (see pic).
We stayed for 4 nights and per their offer, anything more than 3 nights has free airport transfers but we had to pay an additional $199 since we booked through hotels.com.
Verified traveler
4-night trip
10/10 Exceptional
Sep 26, 2024
The staff are always so friendly and the property has everything you could want.
Sondra J
Sondra J, 7-night trip
10/10 Exceptional
Sep 21, 2024
Excellent staff, food choices exceptional, well kept grounds and beach as well as cleanliness of resort.
Marie J.
Marie J., 5-night trip
10/10 Exceptional
Sep 25, 2024
Really enjoyed all the food options and the friendliness of the staff members
Alexis Rochelle
Alexis Rochelle, 4-night trip
8/10 Very good
Nov 7, 2024
Staff here is amazing. Every one is very attentive and smily. Rooms and food are good. Grounds are taken care of and the pools and beach are so nice.
Jona
Jona, 6-night trip
10/10 Exceptional
Oct 3, 2024
I really enjoyed my stay at this hotel. Very nice and helpful staff. Clean rooms and great service.
Pegah
Pegah, 10-night trip
10/10 Exceptional
Oct 6, 2024
Great hotel. Will come back again
Gerard
Gerard, 6-night trip
10/10 Exceptional
Sep 18, 2024
Excellent place to just relax and enjoy the views. Staff over the top helpful and facility was extremely well kept.
Ryan
Ryan, 3-night trip
10/10 Exceptional
Oct 26, 2024
It was fantastic
Hiram
Hiram, 5-night trip
10/10 Exceptional
Oct 3, 2024
Amazing staff! Good food!
Dawn
Dawn, 4-night trip
10/10 Exceptional
Sep 7, 2024
Good experience in the hotel.
Kevintorres
Kevintorres, 3-night trip
10/10 Exceptional
Jul 31, 2024
Very clean and super kind employee nice place to stay for few days.