I have stayed at this property over a dozen times over the years because we have family in the immediate area, also it is pet friendly and we can bring our dog. It’s been fine. However, on this last visit of six nights I had several issues.
The first room was so noisy with intermittent buzzing that I was repeatedly Awoken in the middle of the night. I changed rooms after the second night.
The other issue was that over the course of a six night stay, housekeeping did not show up even once! I’d leave the room mid morning around 10 and be out all day until 9p, removing the DND sign when I left the room, expecting the used towels left on the floor to be taken away, the vanity neatened up, paper coffee cups, and coffee pods to be replaced. A couple times I even spoke to the maid directly that I was leaving. Nope, clean did not happen!
After a couple nights of the towels not being replaced, I asked the front desk to pls send some towels to the room. Their answer was, we don’t have anyone, and I had to retrieve the towels myself. Which I did, because the towels for the last three days were all on the floor , and they remain there until checkout lol.
Also, for the first two nights, there was no running water between midnight and 4 AM. Not such a big deal, but combined with the incredibly loud buzzing in the first room, and lack of professional housekeeping, I really wondering what is going on with this property.