Unfortunately after a few stays I decided to take my husband away for his birthday, on arrival we found a used glass in our room. We booked the club room and after using this in many Crown plaza we were looking forward to it, we arrived at around 17:15 and most the food put out was gone but we knew this would be replenish, it wasn’t, no one came back and we stayed until 19:45! Total waste of money. We decided to get room service and I double checked with reception to be told it ends at 21:30 I said we would go to the spa and be back to order at around 9pm, we went for a swim to get out appetite ready, jacuzzi at most was warm, we rang to order at 21:05 to be told the kitchen was shut! We had to order a take away and not being local didn’t know where to start and then had to wait over an hour for it!
The room was incredibly cold! I had to sleep in my clothes, every time we increased the temperature it went back to 28•c and believe me this was not the temperature! Even my husband who’s always hot said it was too cold, i was incredibly upset by our stay and wish we had stayed at home for the cost of the room