Paid pet extra deposit for my pets to stay in a room with stains on the carpet including one the found that looked like dried dog feces or vomit next to a wall. Had to throw something over it to keep my dogs away. There were little black hairs by the sink and in one of the beds. Looked like dog fur we assume. Our dogs are non shedding white and brown. Would recommend updates especially to flooring such as vinyl flooring. Easier to clean and not as gross to look at. Also, the beds and pillows seemed really old and cheap which made them very uncomfortable. Didn’t barely sleep due to discomfort even after trying to take Tylenol and Ibuprofen. Lastly, my daughter locked us out accidentally when we were loading our car to leave. I tried to call the emergency lockout phone number many times and sent multiple texts with no response. It was early in the morning, but why have a phone number to call in those situations if you don’t answer. Luckily, my husband was finally able to get us in our room without their assistance. We got the rest of our stuff, locked up the door again, dropped off the keys, and plan to never come back.