Very friendly staff was the highlight of the trip. We arrived in Seattle early for an appointment at Childrens Hospital early the next day. Had a 4 year old and 3 month old with us and they let us check in before 4, a real plus with 2 small kiddos and no place to go. A pack and play was promptly brought to our room. although the rooms were outdated (outlets that would not keep a plug in and very few) the beds were comfortable and the room was clean. The added bonus was that we had a fridge, microwave, coffeemaker and a hair dryer in the room, plus very close to the hospital the next day. Downside was the construction noise outside our window, which I realize was outside f their control, but the fact that the staff that greeted us was friendly and courteous made all the difference in the world. I would definitely return as the value fo this room was worth what we paid for the convenience of being close to the hospital and many places we could walk to to grab a bite to eat from here without having to drive. The internet came and went and was slow, but I factor that it may have been that we had a room that was farthest away from the office.