10/10 Excepcional
24 may. 2025
Excellence service and good location
Here are commendable points by the staff
1) Breakfast at lobby café
The staff at the café clear the dish promptly.
One of the staff noticed that my friend's napkin has dropped, the staff replaced with new napkin. Good service.
3) Housekeeping service
Upon checking into the room, we found that the usb port is unable to charge in both bedside. Informed that staff at the reception counter, they get the hosukeeping staff to check. When we came back to the room, we found that the usb port has been rectified, Good service
3) At check out counter
At check out , the staff took an extra effort to print out to show that the credit card transaction was cancelled. Good service,.
In addition, while queuing to check out, there were some people that tried to jump queue by standing behind the counter instead of standing at the queue pole. The staff redirected these people to stand at the queue pole which is fair for the rest of people queuing behind. Bravo effort
This the second time staying in this hotel after 3 year. the service standard is high . The hotel location is central location with malls. Highly recommend to friends
yen pheng
yen pheng, viaje de 2 noches en familia
Opinión verificada de un huésped de Hoteles.com
