The hotel is pretty new so everything was in great shape. The decor was very well done in the rooms. The rooftop bar was also a nice place to hang out. We had a mixup when we checked in and ended up walkingninto someone else's room. THANKFULLY, they weren't in the room at the time! Once the issue was corrected we didnt have any more issues with the service. It would have been nice to have been given a breakfast voucher or something for their mistake, but it wasn't the end of the world. The location was within walking distance of North Market, and we loved going there. Plenty of other restaurants are nearby as well. My one gripe: There's nowhere in the hotel to get a regular cup of coffee, and IMO, the Nespresso maker in the room is worthless. For the price of the room, please give me a real cup of coffee!