We would normally give it a five, but the hotel is still under construction. Once it is completed, the in-pool bar and restaurant will be awesome. Our service was also spectacular. We had cold water problems, and they immediately looked into it and we soon had hot water. Also, after we checked out, one of the people who cleaned the rooms found my wife's smart phone, gave it to the receptionist (Mario), who searched nearby restaurants to eventually find us in order to return the phone. Amazing service.