Note everything we found amiss was corrected at checkout, but the property/rooms are VERY tired. Woodwork in the room is worn, nicked, missing varnish. The desk chair was torn.
Valet gave us incorrect number to call for car.
Broken in room: coffee maker.
Broken in room: bedside electrical outlets.
Missing: hand towels, bath mats.
I love the convenience of Hotels.com, but had I gone direct with hotel, I could have chosen the same price room with parking included in price ($59).
We could have stayed at Sofitel at same price, and better value/maintained property.