This was my second stay with Yotelair in Istanbul. The first time, I couldn’t find it, ended up buying a visa and going out of the airport, then coming back in!
This time I found it and realised I’d booked a ‘recharge cabin’ rather than a proper room (for a similar price as before). Fair enough, I only had about 8 hours before my next flight anyway. First, check-in takes ages, for no apparent reason. I figured they might need a passport and payment. But the system was so slow, takes 5-10 mins per person! And why do I need to sign 3 different docs before I get my key??
Took a while to figure out how to work the cabin, as the lights go out when the door shuts (and obviously there are no windows).
The bathroom facilities are small - 2 showers. Towels are supposed to be supplied, but where? I checked the details on the TV - turns out it’s €15 for a shower! I thought there was free coffee at reception as well till the receptionist shouted at me.
And the cabin - the bed is hard, like sleeping on the pavement with a step for a pillow. And the Star Trek door is thin white plastic that keeps out neither light nor noise (especially when someone vacuums at 1:30am). I’d have got more sleep in a chair in the terminal. If I have another overnight stay in Istanbul, I’ll do that.
Expensive, not a great experience and not much positive to say, other than it’s airside so the location is handy.
They should maybe focus less on the tech and more on the guest requirements!