When I checked in mr. Dominic was amazing he even had me sign up for the rewards , and gave me detail information about check out and my stay, however my disappointment came in the morning, I was getting breakfast , and the cleaning lady opened our door, my boyfriend was getting ready to shower , so that was out of place as check out was noon and it was only 9 AM. A bit after some one kept knocking on our door , it stopped only after I called the front desk to ask about check out time, since I recalled mr.dominic had said noon. Other than that and the pool water being freezing to the point we both had leg cramps was ok. Why say noon , is check out and try to do everything so guest leave early?